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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz | Page 25

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Viviana Saenz

August 09, 2024

Dealership Rating
Employee Rating

Viviana exemplifies the great customer service at Honda Reeves. That’s what keeps us coming back. More

by Guri70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2024

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled to see your 5-star rating! It's great to know that Viviana made your time with us so great.. We hope to see you again soon!

August 04, 2024

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Employee Rating

Sold me a car with a bunch of problems. Now you guys can't fix it. Thanks for the lemon. More

by lbell.8891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Le, Tony Lagos , Catherine Schlueter

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Aug 05, 2024

Norm Reeves Honda Superstore - Huntington responded

Hello. Thank you for sharing your experience. We want you to be 100% satisfied with your purchase and we are sorry to hear that's not the case. We will definitely use your feedback for training with our team. Thank you. -Paul Conant

August 03, 2024

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Employee Rating

Tony was very knowledgeable and helpful. I always trust NormReeves HB to take care of my car. More

by Kminesci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Tony Lagos

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Aug 05, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing your review with us! We're glad to know that Tony and the team took great care of your during your time with us. We look forward to your next visit!

August 02, 2024

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Employee Rating

Service is fast and efficient I will always service my car at the dealer Great job More

by Agnes38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 02, 2024

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing your review with us! We're happy to hear that our service team lived up to your expectations. If there is anything else you need, let us know!

August 01, 2024

Dealership Rating
Employee Rating

Viviana was so helpful from the minute I checked in, she is knowledgeable and so helpful. More

by murdell123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez

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Aug 01, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for writing your review! We're glad to hear that Viviana went above and beyond to help you get what you needed. Let us know if there is anything else we can do!

August 01, 2024

Dealership Rating
Employee Rating

The service department personnel have been very helpful, patient and thorough. The service technicians have always done a really great job. More

by Panda_D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Benito Torres, John Le

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Aug 01, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your review! We're always happy to hear when customers have a 5-star experience with our team. If there is anything else you need, let us know!

July 31, 2024

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Employee Rating

Great place to take car to the service with Viviana. She is very professional with the customer Thanks for good service. More

by Luchlim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback! We're happy to hear that Viviana gave your car the service that it needed. We look forward to working with you again!

July 05, 2024

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Employee Rating

always friendly and welcoming. however, the 'express service' took well over 2 hours which was a 1st. More

by Stevepai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 05, 2024

Norm Reeves Honda Superstore - Huntington responded

We're glad that overall, you had a positive experience during your service appointment. We hope that your next visit goes even smoother!

July 01, 2024

Dealership Rating
Employee Rating

Very good. Nothing to complain. People’s are very nice and friendly. Approachable and Knowledgeable. Kindly personnel. More

by Albert309h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez, John Le

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Jul 02, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your 5-star rating, Albert! We're always happy to hear when our team takes care of our customers. If you need anything else, let us know!

June 27, 2024

Dealership Rating
Employee Rating

They are always there to make you comfortable and trying to make things go as easy for you and there service is great. More

by Jimduffey2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Tony Lagos

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Jun 28, 2024

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear that you had a comfortable experience with us! Making your car shopping easy and providing great service is our top priority. Thank you for your kind words!

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