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Viviana Saenz

Overview Reviews (384) Inventory (267)

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Viviana Saenz

Viviana Saenz | Page 24

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9

384 Reviews

Overview Reviews (384) Inventory (267)

4.9

384 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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384 Reviews of Viviana Saenz

August 16, 2024

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Employee Rating

Everyone worked very fast and efficiently, everyone that I spoke with was very helpful and kind. I spoke with was very helpful and kind. More

by Kate Cerio

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your 5-star review! We're thrilled you had a great experience, and we'd love to welcome you back anytime.

August 16, 2024

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Employee Rating

Norm Reeves Honda dealership is excellent. I have been going there for years, always great people great service I have been going there for years, always great people great service More

by Bbferrier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ivette Rodriguez, John Le, Tony Lagos

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Aug 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review made our day! Thank you for your trust in us. We're always here to assist you.

August 15, 2024

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Employee Rating

This was my go to dealership for oil changes and car repairs. Staff use to be amazing. Now I feel like I need to bring my husband. 5,600 to repair my air conditioner is outrageous. repairs. Staff use to be amazing. Now I feel like I need to bring my husband. 5,600 to repair my air conditioner is outrageous. More

by Memawlakeatat

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Clayton Einck

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Oct 23, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Since you are a valued customer, we're disappointed that you were dissatisfied with the quote for the air conditioner repairs we provided, Memawlakeatat. We appreciate you bringing this up, and hope that you will give us a chance to show you a five-star experience. Thank you!

August 15, 2024

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Employee Rating

Jason is very knowledgable about issues and explaining, as always. Please reward his great effort as always. Please reward his great effort More

by Ljyao

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Ung, Benito Torres, Ivette Rodriguez, John Le

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Aug 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We truly appreciate your feedback and kind words for Jason! Thank you for choosing us. We look forward to serving you again!

August 14, 2024

Dealership Rating

Employee Rating

It was easy to schedule an appointment, everyone I dealt with in service was friendly and courteous, and service was very prompt. with in service was friendly and courteous, and service was very prompt. More

by Anniesaba2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, John Le

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Aug 15, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star review! It's customers like you who make our job so rewarding. We're always here to help!

August 13, 2024

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Employee Rating

Quick, got my tuneup and out in an hour, everything was great with an appointment great with an appointment More

by lmariebab

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your 5-star review and are so glad you had a great experience. Please feel free to reach out if there's anything else we can do!

August 13, 2024

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Employee Rating

Great service friendly staff . Viviana and Clayton were the service advisors who assisted. Thanks to both. Viviana and Clayton were the service advisors who assisted. Thanks to both. More

by Ivonne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clayton Einck

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Aug 13, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your support and 5-star rating! We are glad to hear that Viviana and Clayton made sure you were taken care of. We’re here whenever you need us, so please visit us again soon.

August 10, 2024

Dealership Rating

Employee Rating

Viviana is communicative, friendly and pleasant to work with. She answered all my questions thoroughly. with. She answered all my questions thoroughly. More

by maryann1020

Verified Customer

Recommend Dealer

Yes

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Aug 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback with us! Please let us know what else we can do to make your next visit a 5-star one!

August 10, 2024

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Employee Rating

Dry polite and knowledgeable offered quality service and did Not push up charges that were Not necessary did Not push up charges that were Not necessary More

by Drrussellgross

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Ung

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Aug 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Your 5-star review made our day! We're so happy you're satisfied. We look forward to welcoming you back in the future.

August 09, 2024

Dealership Rating

Employee Rating

John Le was professional and courteous. The waiting area was clean and comfortable. It was a smooth process. The waiting area was clean and comfortable. It was a smooth process. More

by jkakita

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Le, Tony Lagos

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Aug 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing your review with us! We're glad that John was able to help you and your vehicle get ready for the road. Let us know if there is anything else you need!

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