Waleed Shah | Page 21

Awesome service great salesperson pleasant atmosphere friendly service. Awesome management teams. 3rd vehicle from colonial. friendly service. Awesome management teams. 3rd vehicle from colonial. More

Print

Alex was one of the most understanding and helpful people I have encountered at a dealership. Willin to do what it takes to make it work for you! I have encountered at a dealership. Willin to do what it takes to make it work for you! More

Print

Second time buying a car at Colonial Honda of Dartmouth after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, after buying a 2017 Honda Civic LX back in 2019, which I had a great experience during my purchase with Melvin Garcia. During my time with the Civic, the vehicle had been very reliable and I used the Honda service department frequently for maintenance, which there are great service advisors and a great service manager. This time, I was reached out by Courtney Demello from the BDC department regarding an offer to trade in my Civic for a newer vehicle, which she immediately responded to my request for an appointment to meet with a sales person. Once I arrived at the dealership I was met by Andrew Vinagre, who gave me an exceptional sales experience during the purchase of my brand new 2023 Honda HR-V Sport. Upon testing the demo unit out, I found that I was drawn to the larger SUV coming from three years of having a Honda Civic as a daily driver. Andrew was able to get a dealer swap for me with another dealership for a great color (red) and trim coming in soon (there were some issues with delivery from the factory to the dealership which Colonial was performing the swap that delayed their original delivery date, but this issue had nothing to do with Colonial by any means, though I had mentioned that they should be more realistic when providing delivery dates in the future to reflect on the current supply chain/chip shortage we are facing). Manny, the finance director, was able to give me a much lower interest rate than I had when I financed the Civic (he also financed the Civic back in 2019) and a payment similar to what I had paid for the Civic (it is slightly higher due to the obviously higher price of the vehicle, and included trade-in and additional down payment). Upon signing the paperwork for the vehicle, there were a couple of minor issues that they were able to address right away, such as the amount of the down payment, as well as the delivery issues. Once airing these concerns Miguel Garcia, one of the sales managers, was able to address these concerns right away, which made me even more of a satisfied customer with Colonial Honda. Lastly, upon delivery of the car, I was able to return to order some additional parts, which I had an exceptional experience with the parts department during the ordering process, and given that it is in the basement of the dealership under the service department, it is open to the public at any time to request additional parts and accessories for the vehicle. I ended my general sales experience with the HR-V at the service department with the inspection sticker, which was performed in a relatively quick time, given the amount of cars that go through the garage daily for various other services. Some things Colonial Honda should improve on based on how I have seen family/friends have similar sales experiences at other dealerships is to be more flexible when it comes to the hidden costs and gotchas that come with the purchase of the car, and give the option to add/remove certain add-ons that are not needed along with the extended warranty such as key insurance, paint protection, etc. I had added these as this is a brand new vehicle, but not every vehicle or person will need these options. Overall, Colonial Honda is a dealership full of staff that will take great care of you during your sales experience and is willing to address any concerns that you have during the sales process should they arise. I plan on purchasing any additional Honda vehicles when the time comes there, as well as use their service and parts department in the future like I had with the Civic. I recommend this dealership to anyone in the Southcoast area looking for a Honda! More

Print

The salesman I worked with, Jay Lopes, was extremely helpful and friendly. He gave me a wonderful first experience with this dealership. helpful and friendly. He gave me a wonderful first experience with this dealership. More

Print

Colonial Honda helped me in purchasing vehicle with my budget range which I thought could be hard budget range which I thought could be hard More

Print

Walleed is the best. A man of his word. I've purchased 7 cars from colonial Honda Dartmouth because of walleed. He's honest and up front. He'll do whatever it takes to ma A man of his word. I've purchased 7 cars from colonial Honda Dartmouth because of walleed. He's honest and up front. He'll do whatever it takes to make the customer happy. More

Print

My experience was great from beginning to end, and I am very happy with my new vehicle! very happy with my new vehicle! More

Print

They provided great customer service on my car purchase . They also made the documentation process smooth and easy for me. The car was delivered to my place with great care. They also made the documentation process smooth and easy for me. The car was delivered to my place with great care. More

Print

Desiree is the very best. She makes you feel comfortable and can't do enough for you, making the process of buying a new car less stressful. She makes you feel comfortable and can't do enough for you, making the process of buying a new car less stressful. More

Print

Desiree was wonderful ! She made buying a car easy! She’s smart ,she’s personable ,kind and really seems to enjoy her job! I would highly recommend Desiree to anyone inte She made buying a car easy! She’s smart ,she’s personable ,kind and really seems to enjoy her job! I would highly recommend Desiree to anyone interested in buying a Honda She will make your experience a pleasant one Waleed was a big help also and instrumental in finding the color of my choice ! Thank you to both for all your help 👍Diane and Tim Mentzer More

Print