Wayne Biggers | Page 6

Awesome Sauce Wayne was amazinggg and funny and understanding. He really made me feel at ease. He was not happy until he knew that I was actually please and excited Wayne was amazinggg and funny and understanding. He really made me feel at ease. He was not happy until he knew that I was actually please and excited with my purchase of my Dodge Nitro. Thanks Wayne for making sure me and my family had safe transportation. You truly are an GUARDIAN ANGEL. More

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Very comfortable experience Doing a search for a car on Cars.com, I found one at Five star Ford, so I requested some information about it. Sam Limo responded to my request, and Doing a search for a car on Cars.com, I found one at Five star Ford, so I requested some information about it. Sam Limo responded to my request, and we arranged for me to come in to check it out. I worked some with Sam and also with Wayne Biggers. They were both very helpful and accommodating, never applying any pressure whatsoever. After I had committed to buy it, they ran it through the shop to make sure everything was OK. Well, they found a couple of things that needed to be taken care of, and they took care of them, before they would let me take the car. They could have let them slide by, but they didn't. You can count me as a happy customer. More

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Great place to by a car great service very helpful kind very knowledgable of product very good on explaining paper work set up all functions on truck place to by a car great service very helpful kind very knowledgable of product very good on explaining paper work set up all functions on truck More

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Excellent In an attempt to summarize my experience on June 15, 2015 is quite difficult not to leave anything out. From beginning to now, I am very satisfied wit In an attempt to summarize my experience on June 15, 2015 is quite difficult not to leave anything out. From beginning to now, I am very satisfied with my vehicle as I learn more and more about it daily. A very sad situation, the death of my baby brother on June 11th was the cause of visit to service looking for a rental. Instead, my old vehicle malfunctioned causing it to become disabled approximately 10 miles before getting to the dealership. This changed the whole situation. We were able to drive in slowly. Arrangements made with service for a rental but HOLY SPIRIT lead me to go inside the dealership to speak with Wayne Biggers, my sales person. Told him what was happening in my family and the situation with the car. Wayne immediately began to look into my situation. to my surprise after talking with a gentleman in finance, they asked me to wait in the lobby for a few minutes. Shortly after that Wayne began to say everything is going toe fine. that I am alright.. Soon after, I filled out a form and the test driving began. My grandson and I were speechless because I did not leave home expecting to drive back home in a new vehicle. Bob Little was so kind and understanding. So was the same with Jimmie Matthews showing us features on the vehicle, answering our questions and demonstrating how to operate the features. To GOD be Glory! More

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Quick and easy This was by far the fastest and easiest car sale I have ever experienced. Wayne Biggers was so helpful and the whole experience was great. This was by far the fastest and easiest car sale I have ever experienced. Wayne Biggers was so helpful and the whole experience was great. More

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RGB Racing Great experience. These are good folks to deal with and the MOST low stress vehicle purchase I've ever had, from Sales to Finance.. Wayne, Eddie and B Great experience. These are good folks to deal with and the MOST low stress vehicle purchase I've ever had, from Sales to Finance.. Wayne, Eddie and Byran were a pleasure to deal with.. More

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Great Experience I always hear People say they walk away from a new car purchase feeling they did not get the best deal possible. I can say without a doubt that my Wif I always hear People say they walk away from a new car purchase feeling they did not get the best deal possible. I can say without a doubt that my Wife and I always feel like we receive the best deal possible with Five Star Ford. Wayne Biggers treats us like family and cuts out all of the back and forth dealing by giving us the best price the first time. It took a total of 45 minutes to complete the purchase from test drive to paperwork.....Outstanding! More

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Amazing experience time and again.. Our family has purchased multiple vehicles from Five Star Ford over the years. Each time, our experience is better than the last (if that is possible Our family has purchased multiple vehicles from Five Star Ford over the years. Each time, our experience is better than the last (if that is possible). Wayne Biggers, our salesman, is the best, he is straight forward, and always exceeds our expectation. Our latest purchase took us just over two hours, from test drive to signing papers. That was awesome. No haggle, no surprises, no joke! Thank you Wayne for your excellent salesmanship! When we are in the market for a new car/truck, we will come see you again! More

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Wayne Biggers I recently purchased a 2012 Chevrolet Traverse from your dealership and wanted to let you know about my experience at your dealership. I am one of th I recently purchased a 2012 Chevrolet Traverse from your dealership and wanted to let you know about my experience at your dealership. I am one of those buyers that purchases a new car every 2 years and have never received the great customer service that I did from your dealership. The last vehicle we purchased was from Bankston Ford and the buying experience was a nightmare. We spent 6 hours at the dealership and when we got to finance the numbers that the salesperson gave us were not the same as the numbers they had in finance. So as you can imagine I was dreading going to a dealer to make my next purchase. Our sales person was Wayne Biggers. He didn’t pressure sale us, for a matter of fact he did the opposite. He made the comment several time “the decision was up to us.” After the test drive we sat down with Wayne to go over the numbers. He told us from the very beginning that he would work with us the best he could and that this dealership wouldn’t mess us around. Honestly I thought it was too good to be true. Keep in mind, I usually buy cars from the “normal” dealerships you know the ones that write everything down on one of those papers with 4 squares that are designed to completely confuse the consumer and then periodically disappears to discuss the amount with some person you never get to meet. To my surprise Wayne never used one of those dreaded “four square” papers, Wayne was telling the truth. He was very straight forward with us and never tried to confuse us, he kept it simple. We even had a prior bank approval but we took Wayne’s advice and went through your finance department which gave us an even lower interest rate. When we went to finance, we continued to question this almost “too good to be true experience.” Once again Five Star Ford exceeded our expectations. The numbers were EXACTLY what Wayne told us down to the penny. Even the finance person didn’t try to pressure sale us. He gave us the facts, told us the pros and cons and let us make the decision. I am so happy to finally have a dealership that truly puts their customers first. I am sure this will be the first of many purchases we will make with Five Star Ford. Should you have any questions you may call me at (817) 304-3216 or email me at lmcdougal@railroadcontrols.com. Thank you, Lisa McDougal More

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Mr & Mrs Ronnie Tarpley We were treated great from Wayne Biggers; Chad Ritter to Bob Little. No pushiness, met and exceeded our needs. Would recommend these guys any time We were treated great from Wayne Biggers; Chad Ritter to Bob Little. No pushiness, met and exceeded our needs. Would recommend these guys any time More

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