"Maitland Johnson "
I have purchased 6 vehicles from Wayne and he's always gone above and beyond what it takes in buying an vehical. He makes the purchasing so easy and all ways a great job.
"Used car purchases "
- C M
Except for the much need rain that day and the lake of much gas in the vehicle and a real short test drive. Overall so far all is good.
"Purchased a vehicle"
- Beltran, Brian
Wayne & Josh took care of us. Carlos explained the features of the truck thoroughly. I felt Bubba was a little pushy in financing.(Up selling)
"Excelent atention, fast and smooth purchase"
- Review Mustang purchase
Wayne Biggers our salesman took care of everything we needed in the purchase of the car, knowledge to all questions about it and quick purchase from beginning to end
Wayne was awesome he follow up with me after my purchase to see how things was going with my awesome truck. I'm really enjoying it
"Hands down the best experience I have had leasing a new car."
- Steven Sweet
I came into the dealership to lease my 4th car with Ford. I normally go to Sam Pack Carrollton (because it is closest to home), but this time I went to the NRH location. Both Lee Clayton and Wayne Biggers helped me set up my next lease. Having leased 3 Fords before, yesterday's experience was hands down the best I have had. I can say without any doubt that Wayne Biggers is the "Gold Standard" of what car sales manager should be. Even though I had done everything to prepare for my next lease, Wayne provided me with information that I never knew before. I would also like to thank Jimmie Mathews for taking an hour of his time to go over all the electronic functions of the new Escape that I leased. My experience in the past has been a quick 15 minute tutorial and a recommendation that I could go online and view additional information on Sync, Ford Pass, etc. I was very appreciative that we went over everything step-by-step. I would highly recommend this dealership to everyone.
P.S. Please note that I am the type of person who usually does not like to submit surveys. But for my excellent experience yesterday, I made an exception.
This was the best experience I have ever had getting my first car. Everything went by smoothly and I was always updated and aware of everything. It literally took 3 days for me to have my car in my posession
- Manuel Flores
Even though the weather was cold and wet, Wayne made us feel like family. We had two great test drives and he was very friendly and helpful. We asked alot of questions and he answered the questions immediately or immediately went to get the answers for us. He was there with us every step of the way. I would will definitely come back to see him again in the future.
David quickly processed the financing. He did a great job of explaining the maintance options I had and why I might need them. He was a complete professional.
Jimmie was patient in dealing with me. When he was given the wrong key code he quickly got the correct code and while waiting he explained the other features of the truck. He was very knowledgeable.
"They had my business. Now they have my trust."
- Commander Cody
I bought a used Lincoln from them. I was heartbroken when the “check engine” light came on a week later. Five Star took care of it at no charge. I love my car and I will be delighted to return to Five Star when it’s time to buy the next one.
"Completely Satisfied "
My experience at Five Star Ford went above and beyond my expectations. Wayne really listened to my needs and found something in my price range that meets my needs and budget. He was friendly and quick to take care of everything. Tut got me in and out in a timely manner and was pleasant and easy to work with. I’ve never had a good experience at a car dealership until now. Thank you Wayne, Tut, and Five Star Ford In NRH for a wonderful car buying experience!! I’d recommend them to everyone I know!!