Wes Kachi | Page 8

I am very happy with the service we recieve from ur dealership. I would especially like to thank eric and wes for their kind and helpful service they provided. Eric went over and beyond trying to help dealership. I would especially like to thank eric and wes for their kind and helpful service they provided. Eric went over and beyond trying to help me find the perfect vehicle for our famiky. We love it. Thanks again! ! More

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Having to purchase A new car can be a very stressful and time consuming event. Knowing that you have people that would work extremly hard for you is ideal in this situation. I felt very confident in Sonny time consuming event. Knowing that you have people that would work extremly hard for you is ideal in this situation. I felt very confident in Sonny's abilities and trusted him completely to find the right car for my family and I. In previous experiences we had a difficult time with sales representatives making us feel rushed. Never did Sonny rush or make us feel like we had to settle for something else. He worked around the click to get us into the vehicle of our dreams. I have not been this happy about a car since I bought my very first one in 1985 to say the least. I will definitely use him for all and any future purchases. I want to thank all parties responsible for this fantastic new addition in to our lives. More

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From the moment I stepped on the lot Sam and Gary were attentive to what we were looking for in spite of my own feeling that we were not absolutely sure. I had visited three other dealerships throughout t attentive to what we were looking for in spite of my own feeling that we were not absolutely sure. I had visited three other dealerships throughout the day and was not finding the combination of vehicle features and trade-in value that I was looking for. Throughout the sales process the entire Carl Burger team was extremely helpful in patiently exploring the stock of available inventory and narrowing our search until we found the perfect vehicle. Once we had decided on the right car, the sales process was completed with the highest level of integrity and fairness, from trade-in to new vehicle delivery. Wes Kachi in the finance department was able to answer additional in-depth questions about both the vehicle and the available financing options allowing us to make the most informed decision possible about details of the final vehicle purchase. I would highly recommend the Carl Burger team to anyone who places a premium on integrity in the vehicle purchase process and values the importance of top quality customer service by an informed, friendly and fair sales team. Based on my experience with the sales team I look forward to working with the Carl Burger service team for all of the future needs of my new Jeep Wrangler Rubicon 4X4. Thanks Guys! More

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My experience with Sonny was nothing but 5 Stars all around. His ability to work around my insanely busy scheduled to work through the numbers with me was truly a blessing. The fact that he maneuvered around. His ability to work around my insanely busy scheduled to work through the numbers with me was truly a blessing. The fact that he maneuvered his scheduled to cater to mine was something I would have never expected from a car sales person. I have purchased at least a dozen used and new cars in my lifetime, I am really good and keeping them away when I am "just looking," but with Sonny and his team of professionals, that was never an issue with me. I never felt pressured to buy or once felt uneasy about the whole buying experience. He even discreetly backed away a bit when I was rationalizing the purchase to myself with my boyfriend. He probably did not even know that I noticed. That kind of thing is extremely classy and made me feel like I was at home with my decision. After I decided to buy, I got a Hi-Five and congratulations and we were in and out pretty fast. Wes handled the financing aspect of my purchase, and I must admit, his Kool-Aid smile made all the difference. Wes was helpful, yet not pushy, and very informative. I left him knowing everything I needed to know about my car loan and trade-in payoffs etc.. The entire process was so easy I honestly can say it was truly the best car buying experience I have ever had. And I am matching this purchase with a Lexus GX470 purchase back in 2005. Back then I thought the red carpet was rolled out, but Sonny and Wes take the cake. I highly recommend everyone in the market for ANY car that is available to purchase at Carl Burger Dodge/Jeep/Chrysler in La Mesa, to ask for Sonny (and I kind of have a feeling Wes will follow suit with the financing). Thank you Sonny for everything you did. I could not be happier with Olivia.... yes, I name all of my cars. She's already getting looks on the road! More

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My wife and I definitely recommend Carl Burger Dodge Chrysler jeep. Sonny made sure my wife and I were very happy, he went the extra step when it came to helping us find the perfect car that fit our bud Chrysler jeep. Sonny made sure my wife and I were very happy, he went the extra step when it came to helping us find the perfect car that fit our budget and our style. More

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Usually purchasing a vehicle is an energy draining experience leaving you exhausted at the end of the day hoping you made the right decision with your purchase. Not so with Carl Burger Dodge/Chrysler, experience leaving you exhausted at the end of the day hoping you made the right decision with your purchase. Not so with Carl Burger Dodge/Chrysler, This was the fourth car we have purchased in 7 years of living in San Diego and even though Carl Burger is a 45 minute commute from our house, we know that the team here are trustworthy, reliable and committed to giving you the best deal around. We probably drove past 100 dealerships to get to Carl Burger but every-time we make a purchase here we leave completely satisfied. The staff were again so efficient, so friendly, minimized the process as much as possible and greatly reduced our wait time. Barrett was our initial contact and his knowledge of cars, and the deals he had on the yard was impressive. he presented us with several options that suited our budget and even went into bat to find cars outside of our budget that could also possibly work. His promptness to respond to email and phone calls and swiftness to return calls was on par with the highest levels of customer service found in the upper echelon of the corporate world! Gibson closed the deal for us, taking over from Barrett, and what a personable, warm friendly guy. After a short time with him we felt like we had known him as a friend for years, Gibson giving us fantastic information and advice on the best places to hike and vacation in California as a family! this made the paperwork side of the process fly. before we knew it, the paperwork was done and it was off to see Wes in finance. Wes, was presented with our 'deal' and even though we arrived with our finance already in place at 1.98%. Wes felt he may be able to beat what we honestly thought was unbeatable financing, and less than 10 minutes later he presented us with the good news that he could finance us for much lower! we drove out of the dealership with an extraordinary purchase, with an incredibly positive experience, with possibly the best finance deal in San Diego! More

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Amazing car buying experience! Especially Eric! He really made this experience fantastic. He really tried his best to find me the perfect car at an amazing price! I will definitely come back again and recom made this experience fantastic. He really tried his best to find me the perfect car at an amazing price! I will definitely come back again and recommend them to friends and family! More

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I have purchased numerous vehicles fro Carl Berger in the past and then had a negative experience in January while trying to purchase a car and swore I would never go back. I saw a truck from the freeway tha past and then had a negative experience in January while trying to purchase a car and swore I would never go back. I saw a truck from the freeway that I wanted to look at and Hugo was fantastic. Went back to look at truck, changed my mind on wanting it and Hugo was not in. David stepped in and showed my wife and I a few more trucks and then we found the right one. Came in on Saturday and David, Hugo and Wes made it happen. Bought a truck that was much better suited for me and paid a great price. Thanks! More

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This is the second time within a year that I have driven from Riverside to San Diego to purchase a vehicle from Carl Burgers Chrysler Jeep Dodge Ram wold and again the service was excellent and well worth t from Riverside to San Diego to purchase a vehicle from Carl Burgers Chrysler Jeep Dodge Ram wold and again the service was excellent and well worth the drive. Twan Amin was my sales person and Wes Kachi was the finance manager, both were very knowledgeable and professional. This dealership had the exact vehicle I was looking for, gave me a great deal and a better trade in value for my vehicle than the dealerships in my area. Before I left, I was able to meet with the General Manager, Kyle Nyswonger who remembered me from the last time I was there. Thank you for the excellent service. More

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***** EXPERIENCE can't beat the price, customer service, product knowledge, service center, and business office Exceptional customer service given by WES. I was looking at a Chevy Camaro convertib service, product knowledge, service center, and business office Exceptional customer service given by WES. I was looking at a Chevy Camaro convertible and he helped me look up a free carfax. I always go to WES when looking at a car on the lot. He has been my dealer rep for over 10 years. More

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