Dealership Experience
14 yrs, 2 mos
Industry Experience
26 yrs, 3 mos
61 Reviews
Write a Review61 Reviews of Will Routon
December 17, 2022
I went to McDonald Volkswagen to potentially look at buying a new car and Tanner took amazing care of me. He seemed to genuinely care about what I wanted and helped me find the perfect new car. I also s buying a new car and Tanner took amazing care of me. He seemed to genuinely care about what I wanted and helped me find the perfect new car. I also spoke with two of his managers Will and Dave and they also took great care of my car needs. When it came down to going into the dreaded finance office Bernard made the process extremely simple and very straight forward. If you are looking for a new VW the McDonald VW team and Tanner Fiftal are the group you want to work with!!! More
Other Employees Tagged: Tanner Fiftal, David Ward, Bernard Brake
December 13, 2022
Scott and everyone at the dealership was great to work with. Great fair treatment and easy buying process. Thank you! with. Great fair treatment and easy buying process. Thank you! More
Other Employees Tagged: Scott Chau , Michael Barnett
December 04, 2022
McDonald Volkswagen was so helpful when purchasing my car. I had totaled my car and was in need of a new one ASAP and they were so kind and helpful. Karson and Aalyiah were so nice and made my car buying car. I had totaled my car and was in need of a new one ASAP and they were so kind and helpful. Karson and Aalyiah were so nice and made my car buying experience enjoyable! More
Other Employees Tagged: Aalyiah Rios, Karson Johnston
November 13, 2022
Chris was awesome. He got me in and out real quick and fast. They took really good care of my car. This was the best experience. I will definitely will be coming back. He got me in and out real quick and fast. They took really good care of my car. This was the best experience. I will definitely will be coming back. More
September 29, 2022
Zach made this process super easy and straight forward. Will be buying all future vehicles from him. I cannot recommend him or McDonald VW enough. Will be buying all future vehicles from him. I cannot recommend him or McDonald VW enough. More
Other Employees Tagged: John Malcolm, David Ward, Zach O'Connor
September 27, 2022
Great people & great service. Ryan Wambolt was our salesman and he was fantastic. I would highly recommend going here if you want feel comfortable buying a car at a great price. Ryan Wambolt was our salesman and he was fantastic. I would highly recommend going here if you want feel comfortable buying a car at a great price. More
Other Employees Tagged: Ryan Wambolt
September 19, 2022
Chris T. and Bernard were wonderful to work with when I bought my new Tiguan a couple of weeks ago!! Chris was knowledgeable on the vehicle, friendly, and too and Bernard were wonderful to work with when I bought my new Tiguan a couple of weeks ago!! Chris was knowledgeable on the vehicle, friendly, and took extra time to explain all of the features of the Tiguan. I had a tint/clear bra appointment a few days after the car purchase and that was a pleasant experience as well. Thank you McDonald VW for the excellent customer service! More
Other Employees Tagged: Chris Tovrea, David Ward, Bernard Brake
July 11, 2022
Asked them to fix sunroof cover as it opens up on its own and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it st and declined module flash recall as it is my right to decline recalls. They completely botched the whole job by not fixing the sunroof cover as it stayed closed for one day and after that went back to being broken. They also performed the module flash that I specifically told them not to do. There's absolutely no communication at all at this dealer or they just don't care!Meanwhile, the mechanic was busy trying to sell me new tires, when my current ones still have a couple of thousand miles on them and a cabin air filter that I can do myself as it does not require any tools to change out. Instead of fixing the problem I brought the vehicle in for, the mechanic was trying to sell me stuff I didn't need. The mechanic is more of a Grease xxxxxx lube tech then a "master mechanic" as stated by the service writer. Highly recommend that you stay away from this dealer! More
Other Employees Tagged: Scott Mitchell, John Malcolm, David Ward, Bernard Brake , Michael Barnett, David Cox, Gerimie Meier, Nathan Maes