Willie Mejia | Page 13

Professional, reliable and efficient service. Great customer service. Affordable quality parts and products. Convenient location Great customer service. Affordable quality parts and products. Convenient location More

by dwatson.thomas Verified Customer Verified Customer

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The running around at Honda of Valley Stream Where do I start... I took my 2024 CRV Hybrid on Feb 2, 2024, for low tire pressure. On that day, Santos, checked the tires and reset the TPMS. A couple of hour start... I took my 2024 CRV Hybrid on Feb 2, 2024, for low tire pressure. On that day, Santos, checked the tires and reset the TPMS. A couple of hours later, the tire pressure came back on. I called the dealer to let them know that I need to go back to see what is going on since the light came back on. Three weeks passed after trying to get an immediate appointment. Finally, I walked in and told them to check it out on the car on the “air”. Mr. Marcel informs me of my “surprise” … yes, a nail on the tire and it will cost $25 if they have to “plug” it. I have warranty on my tires, it took three (3) hours to fix a nail in a tire and finally got the $25 waived. I tried to call Mr. Rosenthal who was out until Friday, however, I can get in touch with Mr. Willie Mejia. I called Mr. Mejia; he answered the phone, I tried to explain to him the situation, but he stayed quiet, then a dial tone. After a few more attempts of the phone calls, they started to go straight to voicemail. There’s always an issue at Honda of Valley Stream. I stopped going to them when I had my 2013 CRV, now that this is a brand-new car, I decided to give them another opportunity. What a mistake, it just got worse. More

by DJROSALES957 Verified Customer Verified Customer

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1st time at the dealership where I had an inconvenience with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true example of a great leadership he was courteous resolved my issue cleared the misunderstanding regarding maintenance & inserviced the service advisor. Mr. Mejia convinced me to come back to valley stream honda for future honda service needs which I am looking forward to. I also like to mention cashier & the gentleman who received the vehicle upon arrival both were courteous. More

by usman79us Verified Customer Verified Customer

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The service was good @ mr Mark , he is really very helpful person. It was my first time visit & I am happy. Thank you everyone. helpful person. It was my first time visit & I am happy. Thank you everyone. More

by Parveg Verified Customer Verified Customer

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He was very knowledgeable and professional and polite and I am very well please with my car and the service I am very well please with my car and the service More

by dinaboodie Verified Customer Verified Customer

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Was very profesional she knew what was needed to my vehicle and made shore it got done ty vehicle and made shore it got done ty More

by SAMMYG6921 Verified Customer Verified Customer

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I received good job from Valley Stream Honda and I wish to go back next time for an other kind of service. to go back next time for an other kind of service. More

by louis.lorthe Verified Customer Verified Customer

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The service at Honda of Valley Stream is excellent. It is very easy to schedule and appointment and the staff is extremely nice. There is practically no wait time. It is very easy to schedule and appointment and the staff is extremely nice. There is practically no wait time. More

by NESTI1952 Verified Customer Verified Customer

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willie was very helpful, the service the dealer provided was quick, from now on I will use this service center. was quick, from now on I will use this service center. More

by mperez011 Verified Customer Verified Customer

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Great service. Appreciate how everyone worked together and they were quick with my service. Tech also spotted something that I would of missed Appreciate how everyone worked together and they were quick with my service. Tech also spotted something that I would of missed More

by BRANDONSWAY84 Verified Customer Verified Customer

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