Willie Mejia | Page 33
Service Manager
Honda of Valley Stream
164 Sunrise Hwy
Valley Stream, NY 11581
413 Reviews
Write a Review413 Reviews of Willie Mejia
January 12, 2022
Fast and easy service…called back when needed …good location and friendly staff Very clean and I love Steve Verga location and friendly staff Very clean and I love Steve Verga More
Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh , Joseph Agbato, David Palmer, Cedric Stewart -Parris
January 07, 2022
I was fortunate enough to find a 2022 Honda CRV at Honda of Valley Stream, even during the short inventories caused in part by the chip deficits. Steve Calderone in Sales was gracious and patient, even as I of Valley Stream, even during the short inventories caused in part by the chip deficits. Steve Calderone in Sales was gracious and patient, even as I anxiously called him each week to find out the status of the vehicle that I had put the down payment on. Once the vehicle arrived (within the promised time frame) things moved quickly to delivery. I am very pleased with the sales department, especially give the difficult inventory conditions they were operating under. The car had a vibration and loud rattle at speed after I took delivery and I had to bring it back for service with only 700 miles on it. I ended up waiting 4-5 hours while they did their trouble shooting. It's very difficult to pinpoint the source of a vibration in any complex product, especially one with so many individual parts so I should not have been surprised that it took so long. Willie, the service manager, was clear and patient as he explained the steps they took to locate the issue. Once found, they effected the repair and road tested it in about 30 minutes. Kudos to Willie and Kevin for their outstanding customer service that day. Thanks - More
Other Employees Tagged: Steve Calderone, Kevin Singh
January 06, 2022
The person that attended to my needs was thoughtful, and caring. He explained everything to me in a clear manner. Wait time was approximately 1 hour to service my car. Thanks so much for all that you do. Ho caring. He explained everything to me in a clear manner. Wait time was approximately 1 hour to service my car. Thanks so much for all that you do. Honda of Valley Stream More
Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh , Joseph Agbato, David Palmer, Cedric Stewart -Parris
January 05, 2022
The individuals who work there are all very nice and make you feel welcomed and not like a burden. You feel like a person and not just a number. The wait time was reasonable and the waiting area is nice and you feel welcomed and not like a burden. You feel like a person and not just a number. The wait time was reasonable and the waiting area is nice and large and clean. I will definitely go back there for my next service appointment. Mr. Willy was super nice to me! Thank you! More
January 04, 2022
/Service reps very friendly and keep you informed service prices are high but the work is good prices are high but the work is good More
Other Employees Tagged: Clara Torres, Alex Marcel , Cedric Stewart -Parris
January 03, 2022
The staff were professional, courteous and efficient. I was kept abreast of the work being done. was kept abreast of the work being done. More
Other Employees Tagged: Clara Torres, Alex Marcel
January 03, 2022
I was helped by at least 4-5 of Honda Valley Stream’s Staff but the one that stood out the most was the woman that helped me at the desk explaining what my Car Needs were who extended her gratitude by le Staff but the one that stood out the most was the woman that helped me at the desk explaining what my Car Needs were who extended her gratitude by letting me know in advance of my Car needs and scheduling what I needed. Clara Torres I believe the woman who explained to me about my Car Needs were. She was so supportive, so attentive, she never left me unsure for one second. Honda Valley Stream is the only Honda Service Center I’ve been going to since 2019 and it will always be my primary choice to go as far as a Honda Service Center. More
Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh , Joseph Agbato, David Palmer, Cedric Stewart -Parris

