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Wilmer Rodriguez
236 Reviews
I was born and raised in Puerto Rico, and moved here in 1985 looking for a better life. This is by far the best place I’ve ever worked. I love the people and I love my job. When I do have time off, my wife and I work on our house, cheer for our daughter at her soccer or basketball games, and on Sundays, spend time in church. It’s a wonderful life and we really feel blessed.
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236 Reviews of Wilmer Rodriguez
July 12, 2025
Easy to deal with. Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me in Great sales team and management. Kudos to Daniel for truly listening to my requests and great advice in the sales/ordering process. Daniel kept me informed on vehicle status from custom order until delivery. More
by Wpapalitskas
Verified CustomerOther Employees Tagged: Dan Stangl, Jayson Kirk
July 11, 2025
Another fantastic service appointment concluded with the vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress an vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress and made sure all my questions were answered. I also work with Frank in the service area. In the meantime, sales advisor Scott and manager Wilmer took me through several options regarding my next car. Very professional staff, comfortable waiting room and showroom. I always highly recommend both the Sales and Service teams at BMW of West Chester. I have had 10 BMWs over the years and always do business with this group. (Formally Ottos BMW). More
by Mx
Other Employees Tagged: Kevin Mahoney, Scott Gately, Frank Adinolfi, Joe Izzi
June 30, 2025
Hello , i have been buying b m w from jay Miller for over fifteen years, it is always a pleasure to work with him,. fifteen years, it is always a pleasure to work with him,. More
by edwcjt01
Other Employees Tagged: Jay Miller, Jayson Kirk
June 07, 2025
My first purchase from West Chester and was very pleased. Staff was friendly, knowledgeable and smooth vehicle purchase. Staff was friendly, knowledgeable and smooth vehicle purchase. More
by joeali
Other Employees Tagged: Scott Gately
May 28, 2025
Fantastic experience! !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience More
by Nick@iupllc.com
Other Employees Tagged: Kevin Mahoney, Jay Miller, Justice Mogano, Ralph Nofsinger, Scott Gately, Frank Adinolfi, Kyle Murphy, Nick Capparelli, Rachel D'Asaro
May 15, 2025
First, your dealership did not properly complete the paperwork for the registration for my 850. I have been unable to drive my car for almost two weeks because I am concerned that I will receive a tick paperwork for the registration for my 850. I have been unable to drive my car for almost two weeks because I am concerned that I will receive a ticket because of the error by your dealership. Now, no one from the dealership is communicating with me regarding the replacement registration. Do I have to wait another two weeks before I can safely drive my new car? The lack of courtesy of keeping me informed of the status of the replacement registration is very frustrating. More
by charnetskylaw
Other Employees Tagged: Kevin Mahoney, Dan Stangl, Jayson Kirk
May 15, 2025
Having owned Acura for better than 20 years, I was new to the BMW lineup and Ralph was very patient and knowledgeable about his products. All our interactions with Wilmer and Nick were professional and we f the BMW lineup and Ralph was very patient and knowledgeable about his products. All our interactions with Wilmer and Nick were professional and we felt they had our best interest in mind. Lastly a huge thank you to Mickey for a fabulous detail on my BMW. More
by CLISSY1
Other Employees Tagged: Ralph Nofsinger, Nick Capparelli
May 13, 2025
I receive Excellent Service each and every time I bring my car for Service. I am never disappointed my car for Service. I am never disappointed More
by RSMITH60
Other Employees Tagged: Kevin Mahoney, Bill Cosenza, Frank Adinolfi, Joseph Fritz, Joe Izzi , Chris Clayton, Chad Carey
April 14, 2025
Mqny of the team members in both sales and service have been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years been with this dealership for many years. Good follow-up, fair dealings, and dedicated customer service. We have been a customer for almost 25 years and purchased or leased 15 vehicles. More
by dangeline7
Other Employees Tagged: Jay Miller, Justice Mogano, Bill Cosenza, Frank Adinolfi, Anthony Blubello, Heather Deritis
