Yessica Palacios | Page 26

Got a good deal on a 2021 Santa Fe. I was fully satisfied and it is a great car,Nice color and great features. Good day and it is a great car,Nice color and great features. Good day More

by markf2025 Verified Customer Verified Customer

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Exceptional Customer Service! Definitely recommend for purchasing a vehicle. Everyone was very respectful and had a great attitude. I felt comfortable and at ease while there. purchasing a vehicle. Everyone was very respectful and had a great attitude. I felt comfortable and at ease while there. More

by nehemiahbal Verified Customer Verified Customer

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Steven, our sales person, was very patient, very knowledgeable, and helpful. Our first Hyundai, and first time buying from an Antwerpen dealership. Could not be more pleased. knowledgeable, and helpful. Our first Hyundai, and first time buying from an Antwerpen dealership. Could not be more pleased. More

by KEDSHOME Verified Customer Verified Customer

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Hyundai is a FAMILY place. They will work with you to make sure your Happy. They will make sure you leave with something. YES YES make sure your Happy. They will make sure you leave with something. YES YES More

by Jannett203040 Verified Customer Verified Customer

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I’ve always had great experience with this dealership. When I bought my car & all maintenance visits since have been great, no issues. Would recommend When I bought my car & all maintenance visits since have been great, no issues. Would recommend More

by JDPMOL4 Verified Customer Verified Customer

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Tim Martin was great. The car purchase was seamless. I received a good on the car. Overall rating A++. I would certainly do business again! received a good on the car. Overall rating A++. I would certainly do business again! More

by jsig203hoover Verified Customer Verified Customer

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The staff was friendly enough but the experience overall wasn't great. I hate car buying and now I remember why. Before the sale was final, I made mention of a minor issue I noticed with the vehicle's dome wasn't great. I hate car buying and now I remember why. Before the sale was final, I made mention of a minor issue I noticed with the vehicle's dome light not fully operating. I was initially told it would be covered under my 30-day warranty by my salesman. However, the sales manager came back and said that it would not be covered. He stated this is what you get with a used car. I actually started to get up and walk away from the deal at that moment but opted not to. I didn't feel very valued as a customer after that and all at once remembered why I hate the entire car buying experience. I would never come back to this dealership or recommend them to anyone else looking for a car. Being in the customer service industry, I feel that it's the little things that make the experience go far and this was not done in my case. On top of the dome light, no one ever shared the basic vehicle operating information. I walked away not knowing how to open the gas tank or the trunk. They could have easily offered to fix the light but instead pretty much told me to take it or leave it. As I mentioned, most of the staff was friendly enough which is what you expect when someone is trying to make a deal but that moment of basically being told that you aren't an important customer because you are buying a used car put a bad taste in my mouth. I feel that if I purchased new they would have fixed the issue reported. Yessica was fast and friendly and offered a variety of options for my purchase. My sales guy did take a look at the issue I mentioned which I appreciate. He didn't do much outside of that. They took the car to be cleaned, but I later found food and dirt in between the seats. I guess this too is what you get when purchasing a used car. Overall the experience was meh. Wouldn't go back unless I was forced to. Their follow-up in the service department sucks too. I guess that's what you get when buying anything other than a new Hyundai here. I drove an hour to this place because they had the vehicle I wanted and the reviews I read were quite positive. I am glad those customers had a great experience but I, unfortunately, did not. What would have made the experience better would have been a better explanation about the vehicle. Google is a great tool but they aren't being paid for my purchase. The cleanliness issue of the car is important, especially as we get through a pandemic. Seeing old food and dust that holds germs did not make my drive home comfortable. It would have also been great to receive some consideration about the dome light instead of making me feel like the used car purchase I was making was a mistake. More

by born2sang Verified Customer Verified Customer

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Joel Williamson was very informative. I liked working with him. I am giving him 5 stars for being so helpful and getting me into the Tucson that I wanted with all the bells and whistles. Thank you very with him. I am giving him 5 stars for being so helpful and getting me into the Tucson that I wanted with all the bells and whistles. Thank you very much! Jane Panitz More

by JANEPANITZ Verified Customer Verified Customer

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Antwerpen Hyundai is a Friendly CAR DEALER. They will work with you until you drive home with something. No matter how long it takes. Love work with you until you drive home with something. No matter how long it takes. Love More

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Tyrone Melvin went out of his way to make this experiences pleasant and professional. The vehicle I came into trad were not available, but he found another one quickly and timely to make the deal experiences pleasant and professional. The vehicle I came into trad were not available, but he found another one quickly and timely to make the deal. More

by LENOVOYOGAYSC Verified Customer Verified Customer

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