Yoko Tsutsui | Page 2

I just bought my first Lexus last month. I had no intention of a purchase the day we went in but was so impressed by the RX350h I ended up ordering my car that day. I'd already been looking I had no intention of a purchase the day we went in but was so impressed by the RX350h I ended up ordering my car that day. I'd already been looking at other SUV's. The dealership is elegant and Yoko's enthusiasm was contagious. She kept me updated on my delivery date (a week earlier than expected) and got me locked in at a 2.9% interest rate while it was still available. So glad she did because that rate went away 2 weeks later. A very positive experience all the way around. I'm loving my beautiful new car and all the safety features it provides. Because of the safety rating my insurance dropped by $160/yr. Thank you to the staff of Lexus Akron-Canton and especially to Yoko. More

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Brent Heim is an outstanding sales associate and I was pleased with his professionalism and dedication to excellence. Lexus of Akron-Canton should be proud to have him as a part of their sales team. Thank pleased with his professionalism and dedication to excellence. Lexus of Akron-Canton should be proud to have him as a part of their sales team. Thank you! More

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Wonderful customer service. I bought my Lexus from there. Yuko was very friendly and helpful. Would really recommend them. I bought my Lexus from there. Yuko was very friendly and helpful. Would really recommend them. More

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Great experience at Lexus of Akron! I purchased an RX 350 F Sport, and everything went smoothly from start to finish.Yoko was fantastic—very knowledgeable, patient, and easy to work wit I purchased an RX 350 F Sport, and everything went smoothly from start to finish.Yoko was fantastic—very knowledgeable, patient, and easy to work with. She made the whole process stress-free and enjoyable. Highly recommend Lexus of Akron and Yoko! More

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Yoko is very focused on customer service and satisfaction is at the core of her actions. is at the core of her actions. More

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Yoko was extremely knowledgeable about all the vehicles,, she helped me pick out the best suv for me! she helped me pick out the best suv for me! More

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Thanks to Yoko Tsutsui I was able to buy my dream car. I'm a very hard working blue collar man and Yoko worked just as hard to ensure that I got the car of my dreams! From beginning to the end of me drivi I'm a very hard working blue collar man and Yoko worked just as hard to ensure that I got the car of my dreams! From beginning to the end of me driving the car out of the dealership...My experience was fantastic and all employees involved in the process (Even the General Manager, who had to get involved to make the transfer of my car possible to the Akron Dealership), were all stellar and pleasant to deal with. I now own one of the last RC 350F series in the US. With the exterior and interior color that I chose, there are less than 100 of these in the entire US! Now you can see why I'm so happy and impressed with how everything transpired. More

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Yoko was persistent and relentless in helping us find the Lexus we wanted. The buying experience was easy and the pick up experience truly made my wife and I feel like valued customers. Lexus we wanted. The buying experience was easy and the pick up experience truly made my wife and I feel like valued customers. More

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They were great to work with. I test drove multiple models and purchased the one I l liked best. They were patient, helpful and flexible throughout the process. I test drove multiple models and purchased the one I l liked best. They were patient, helpful and flexible throughout the process. More

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What an amazing experience. Yoko was incredible from our first phone call. She made everything so smooth and easy and is the most understanding person. I am thrilled with my “ne Yoko was incredible from our first phone call. She made everything so smooth and easy and is the most understanding person. I am thrilled with my “new” car. New to me. Yoko answered every question I had, sent a walk around video to me and put my mind at ease. Buying a used car 8hrs away from CT was a first for me. But every part of the trip worked out perfectly. She even planned a reveal when I picked up my car. I 1,000 % recommended using Lexus of Akron-Canton for your next vehicle. More

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