Yvette Rivera-Coates | Page 3

Yvette was the best. We came in looking to purchase a used car but were pressed for time. After we found the vehicle we wanted Yvette had us out on a road test in no ti We came in looking to purchase a used car but were pressed for time. After we found the vehicle we wanted Yvette had us out on a road test in no time at all. When it came time to paperwork she let everyone know our situation and we were out of there in no time at all. Be sure to ask for Yvette if you choose Honda Universe! More

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Yvette great sales person overall good experience service department great ti would buy from dealership again department great ti would buy from dealership again More

by MEANEYWM Verified Customer Verified Customer

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We went in looking for a used Honda . We were taken care of by Yvette . She found us a great car. Everyone went out of their way to get us the car Good job by all We were taken care of by Yvette . She found us a great car. Everyone went out of their way to get us the car Good job by all More

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Easy to do business with. Yvette is a nice lady who walked me through the process. Yvette is a nice lady who walked me through the process. More

by ROBERTGJANI Verified Customer Verified Customer

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Yvette has help me three times now with buying my card and she’s been amazing everytime , she not only guided me in making the right decision for me but also was very helpful with information in regards o and she’s been amazing everytime , she not only guided me in making the right decision for me but also was very helpful with information in regards of the car. She also is extremely friendly , and very caring on her customers Thank you nico and glen as well for helping me More

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Great customer service from Yvette really helped me pick the best car for me , if your looking for someone to help you she is definitely you’re girl. Thank you again Yvette and glen and nico the best car for me , if your looking for someone to help you she is definitely you’re girl. Thank you again Yvette and glen and nico More

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Yvette got everything done in a timely manner and got me an amazing deal on my new Honda Accord an amazing deal on my new Honda Accord More

by OSCAR9233 Verified Customer Verified Customer

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Overall extremely unhappy. Made a deal via phone with Yvette my sales rep, and agreed on a monthly payment. She never confirmed my address so when I got to the dealership to s Made a deal via phone with Yvette my sales rep, and agreed on a monthly payment. She never confirmed my address so when I got to the dealership to sign off on the deal, my payment went up $100 since I live out of state and my down payment increased drastically. I was told it was too late to get out of the deal even though I had not signed any paper work yet. I felt forced into a deal I was not happy with. She also came to my car while leaving and told me to go on the website and leave a good review. This felt extremely awkward. A week later I am bombarded with multiple calls telling me I need to get a Pa license asap in order to get my car registered in Pa. I am only living in Pa temporarily so I had to run to the dmv last minute to get a Pa license, even though I am moving back to NJ in July. Lastly, I was still charged for my old car payment weeks after I traded it in. When I told Yvette, her response was I was suppose to cancel that payment. I was never told to do this and did not have to do that last time I traded in my lease. Yvette couldn’t seem to care less and told me to call Honda financial. I called and was told I should be receiving a check via mail soon. $309 was taken from my account almost 3 weeks ago and I still not have received that check. More

by DANIELLECORTES89 Verified Customer Verified Customer

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The process was quick and easy. We were greeted as soon as we walked in to the dealership and Yvette made everything go smoothly from that point on. She really took care of us from We were greeted as soon as we walked in to the dealership and Yvette made everything go smoothly from that point on. She really took care of us from start to finish. I would recommend to all my friends and coworkers. More

by VEGEHEIDI Verified Customer Verified Customer

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are you kidding me? this is one of the down right rudest sales people I have come across and honestly I think she has a complex working in a male dominated environment. this is one of the down right rudest sales people I have come across and honestly I think she has a complex working in a male dominated environment. Shame on her as to how she treats her customers. As a female who works in male dominated IT, I'm embarrassed by her actions. I would not recommend this dealership because of her. More

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