Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 142

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

January 03, 2020

Dealership Rating
Employee Rating

Service Pretty good! Didn’t fix my problem the 1st time but fixed it when I came back. The problem didn’t seems to be correctly communicated to the service te More

by amandamills17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2020

Jackson Acura responded

Amanda, thank you for leaving this positive review!

January 03, 2020

Dealership Rating
Employee Rating

Routine oil and rotation- great service again Yvonne is a detailed professional. Always a pleasure to work with her. The facility is lovely. Really appreciate the small offices to allow you t More

by kstewartau87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 06, 2020

Jackson Acura responded

Thank you for this 5-star review!

January 01, 2020

Dealership Rating
Employee Rating

General Service Service is always good but the lounge waiting area needs to be cleaned. The furniture and carpet have awful stains that make you not want to sit on. More

by tesfact
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2020

Jackson Acura responded

Thank you for this positive review.

December 30, 2019

Dealership Rating
Employee Rating

Great service!! Yvonne was very helpful and my service was performed thoroughly and during the time promised. I appreciated receiving the full inspection report via e More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2019

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

December 30, 2019

Dealership Rating
Employee Rating

Service Yvonne Russell made my visit to Jackson Acura today smooth, quick, and easy. Great service! I give this service experience 5 stars. Thank you so mu More

by Myrdx2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2019

Jackson Acura responded

Thank you for this positive review!

December 30, 2019

Dealership Rating
Employee Rating

Amazing Service Yvonne is also precise and efficient in what she does. I am pleased with the service I get from this location which is why I come back. More

by annaocham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2019

Jackson Acura responded

Thank you for leaving Yvonne this 5-star review!

December 25, 2019

Dealership Rating
Employee Rating

Paul Silverman is amazing Without a doubt, Paul is the best salesman. I’m positive he has loyal, repeat customers. He is honest, kind and cares about his customers. He is the r More

by EJSTERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman , Kelly Oneill

Dec 30, 2019

Jackson Acura responded

Thank you for taking the time to leave this positive review for Paul!

December 25, 2019

Dealership Rating
Employee Rating

Consistently Consistent! I love working with Yvonne! She’s professional, respectful, and truly listens. I don’t feel like she’s only trying to up sell things that I don’t need More

by agwilli25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2019

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

December 25, 2019

Dealership Rating
Employee Rating

Good experience overall Came in for a oil change. Check in was easy, and they were upfront about the wait time on the day. Amenities were nice as well. More

by HITENBHATEWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2019

Jackson Acura responded

Thank you for leaving this positive review.

December 23, 2019

Dealership Rating
Employee Rating

Recall Repair Just had recall issue repaired, no cost. Several other needed services were identified during the inspection but they were not pushy at all when I de More

by craig.hayes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

Jackson Acura responded

Craig, thank you for leaving this 5-star review!

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