1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
January 03, 2020
Service Pretty good! Didn’t fix my problem the 1st time but fixed it when I came back. The problem didn’t seems to be correctly communicated to the service te Pretty good! Didn’t fix my problem the 1st time but fixed it when I came back. The problem didn’t seems to be correctly communicated to the service techs More
January 03, 2020
Routine oil and rotation- great service again Yvonne is a detailed professional. Always a pleasure to work with her. The facility is lovely. Really appreciate the small offices to allow you t Yvonne is a detailed professional. Always a pleasure to work with her. The facility is lovely. Really appreciate the small offices to allow you to catch up on work, phone calls etc. while your car is serviced. More
January 01, 2020
General Service Service is always good but the lounge waiting area needs to be cleaned. The furniture and carpet have awful stains that make you not want to sit on. Service is always good but the lounge waiting area needs to be cleaned. The furniture and carpet have awful stains that make you not want to sit on. More
December 30, 2019
Great service!! Yvonne was very helpful and my service was performed thoroughly and during the time promised. I appreciated receiving the full inspection report via e Yvonne was very helpful and my service was performed thoroughly and during the time promised. I appreciated receiving the full inspection report via email. Thanks for the top notch service! More
December 30, 2019
Service Yvonne Russell made my visit to Jackson Acura today smooth, quick, and easy. Great service! I give this service experience 5 stars. Thank you so mu Yvonne Russell made my visit to Jackson Acura today smooth, quick, and easy. Great service! I give this service experience 5 stars. Thank you so much! More
December 30, 2019
Amazing Service Yvonne is also precise and efficient in what she does. I am pleased with the service I get from this location which is why I come back. Yvonne is also precise and efficient in what she does. I am pleased with the service I get from this location which is why I come back. More
December 25, 2019
Paul Silverman is amazing Without a doubt, Paul is the best salesman. I’m positive he has loyal, repeat customers. He is honest, kind and cares about his customers. He is the r Without a doubt, Paul is the best salesman. I’m positive he has loyal, repeat customers. He is honest, kind and cares about his customers. He is the really I shopped and ultimately purchased at Jackson Acura. More
Other Employees Tagged: Paul Silverman , Kelly Oneill
December 25, 2019
Consistently Consistent! I love working with Yvonne! She’s professional, respectful, and truly listens. I don’t feel like she’s only trying to up sell things that I don’t need I love working with Yvonne! She’s professional, respectful, and truly listens. I don’t feel like she’s only trying to up sell things that I don’t need; instead, she tells you what you need and when you need it, which guarantees a customer to come back. Love her! More
December 25, 2019
Good experience overall Came in for a oil change. Check in was easy, and they were upfront about the wait time on the day. Amenities were nice as well. Came in for a oil change. Check in was easy, and they were upfront about the wait time on the day. Amenities were nice as well. More
December 23, 2019
Recall Repair Just had recall issue repaired, no cost. Several other needed services were identified during the inspection but they were not pushy at all when I de Just had recall issue repaired, no cost. Several other needed services were identified during the inspection but they were not pushy at all when I declined to address them during that visit. More
Dealership Inventory (268 Vehicles)

