1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
December 18, 2018
Above & beyond After being honored by appointment to program a new key fob, we were kindly offered a car wash as well as an oil change and were happy to do so. We After being honored by appointment to program a new key fob, we were kindly offered a car wash as well as an oil change and were happy to do so. We were in and out of there in just over an hour. The waiting areas and light snacks were very needed and a wonderful touch . Thanks guys & gals! More
Other Employees Tagged: Cody Johnson , Robin at Service Front Desk
December 17, 2018
Fabulous! The past two times I've been lucky enough to get Yvonne. She's super friendly, super personable and makes the experience fun and easy, and quite hones The past two times I've been lucky enough to get Yvonne. She's super friendly, super personable and makes the experience fun and easy, and quite honestly I'd like to be like her someday! She's knowledgeable; she takes the time to go over what will be done beforehand and quick estimate of what the costs will be, and then she thoroughly reviews the inspection with me to keep me abreast of any future issues that may arise so I can plan accordingly. Not only that, but the service department is quick. I'd settled in to get some work done in one of the work cubicles, and before I'd even got into the groove of work, she knocked on the door to tell me my car was finished and I could be on my way. I look forward to coming to Jackson Acura because of her, and because of the quick and excellent service I get! More
December 14, 2018
Very accomodating Yvonne was very accomodating and friendly. Arranged for us to get a rental car as the service was to last at least three hours. This enabled us to c Yvonne was very accomodating and friendly. Arranged for us to get a rental car as the service was to last at least three hours. This enabled us to complete some Christmas shopping at the nearby mall. More
Other Employees Tagged: Reggie Hammond
December 14, 2018
Jackson Rocks The best , I accounted many dealerships in my life. JA IS the best so far. They do the best. Gerry is one so kind on what he does. The best , I accounted many dealerships in my life. JA IS the best so far. They do the best. Gerry is one so kind on what he does. More
Other Employees Tagged: Cody Johnson, Reggie Hammond , Kelly Oneill
December 13, 2018
Was my major tune up at 112k miles Yvonne Russell was great to work with. She went through all the necessary recommended maintenance items, explained why they needed to be repaired and Yvonne Russell was great to work with. She went through all the necessary recommended maintenance items, explained why they needed to be repaired and the app. total cost. I received a loaner vehicle while my maintenance was being done and the work was completed on time More
December 13, 2018
Best Acura dealership out of the 5 I’ve been to. Hands down I’ve had great experiences each time I’ve visited here. The other Acura dealers in Atlanta have terrible customer service. It’s worth the over an h I’ve had great experiences each time I’ve visited here. The other Acura dealers in Atlanta have terrible customer service. It’s worth the over an hour drive for me. More
Other Employees Tagged: Rodney Jones , Ayesha Begum, Brittiany Byas
December 12, 2018
Two for one! My wife and I brought both our cars in for some maintenance that was going to take a while. Yvonne helped us out with a loaner so we could get some Ch My wife and I brought both our cars in for some maintenance that was going to take a while. Yvonne helped us out with a loaner so we could get some Christmas shopping done. Thanks! More
Other Employees Tagged: Ayesha Begum
December 11, 2018
Maint. Service Awesome service with 5 star rating.i am very satisfied with Jackson Acura and I would recommend my friends for their any Acura related needs. Awesome service with 5 star rating.i am very satisfied with Jackson Acura and I would recommend my friends for their any Acura related needs. More
Other Employees Tagged: Paul Silverman
December 11, 2018
Service for 2017 RDX Lights were on for a maintenance check up. With little time to spare I made an appointment to drop off my car. Yvonne, who was courteous and friendly, Lights were on for a maintenance check up. With little time to spare I made an appointment to drop off my car. Yvonne, who was courteous and friendly, expedited the paperwork required to pick up a loaner. Two thumbs up for Yvonne! More
December 05, 2018
Excellent Service I could not have asked for more from my last visit. I received excellent help from the service department and look forward to returning for any future I could not have asked for more from my last visit. I received excellent help from the service department and look forward to returning for any future needs More
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