Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 179

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

December 04, 2018

Dealership Rating
Employee Rating

Service and windshield replacement Advisor was very helpful in getting the windshield replacement done and took care of the service. She took care of the claim and did all the service m More

by medikonda.manasa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review!

December 01, 2018

Dealership Rating
Employee Rating

Outstanding I was treated like a VIP. The staff were friendly and willing to go above and beyond expectations. I was impressed by the helpful, positive attitude More

by Ruby
Recommend Dealer
Yes
Dec 03, 2018

Jackson Acura responded

Ruby, thank you for leaving this 5-star review!

December 01, 2018

Dealership Rating
Employee Rating

Top notch ! Yvonne Russell is terrific. She listened to my needs and was prepared for me when I arrived for my appointment. She explains the options and let’s me More

by Happy Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne in our service department!

November 30, 2018

Dealership Rating
Employee Rating

Acuraluver I'm a long time Acura customer. My first Acura has now led me to my current one and I wouldn't have gotten here without great service. I'm Acura Forev More

by Acuraluver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

Jackson Acura responded

Thank you for this 5-star review!

November 30, 2018

Dealership Rating
Employee Rating

Very taken care of and important. Though I only took my car in for a routine maintenance Mrs. Yvonne made it a point to make me feel as though myself and my vehicle were very important More

by Alec1422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

November 30, 2018

Dealership Rating
Employee Rating

Great customer service! Yvonne is such a kind soul and she is happy to help with any of my car issues. She even stayed late for me to get my brakes done. Thank you so much fo More

by Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

Jackson Acura responded

Thank you for leaving this review!

November 30, 2018

Dealership Rating
Employee Rating

Yvonne is on it! Yvonne helped me with both maintenance and warranty work for my TLX. What a pleasant person, and efficient as well. She arranged for the part to be sh More

by fu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

November 30, 2018

Dealership Rating
Employee Rating

new car purchase Reggie made the trade in on my old Acura MDX into a new MDX purchase a breeze. We were very happy with how he took the time to answer all of our ques More

by terriamador1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Reggie Hammond

Nov 30, 2018

Jackson Acura responded

Thank you for leaving this 5-star review!

November 30, 2018

Dealership Rating
Employee Rating

Took great care of me Yvone and the dealership Handled the problem my car was having and made sure to get me the beat deal. It wad also done quickly. More

by 1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

November 30, 2018

Dealership Rating
Employee Rating

Jackson Acura has great service Recently took my ILX in for service and was really pleased with Yvonne the service coordinator. She explained everything very effectively and schedul More

by William777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2018

Jackson Acura responded

Thank you for taking the time to leave this positive review for Yvonne!

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