1,868 Reviews
Write a ReviewIndustry Experience
28 yrs, 10 mos
Specialties & Trainings
B.A. Business Leadership
1868 Reviews of Yvonne Russell
December 04, 2018
Service and windshield replacement Advisor was very helpful in getting the windshield replacement done and took care of the service. She took care of the claim and did all the service m Advisor was very helpful in getting the windshield replacement done and took care of the service. She took care of the claim and did all the service maintenance required till date More
December 01, 2018
Outstanding I was treated like a VIP. The staff were friendly and willing to go above and beyond expectations. I was impressed by the helpful, positive attitude I was treated like a VIP. The staff were friendly and willing to go above and beyond expectations. I was impressed by the helpful, positive attitude of the staff. More
December 01, 2018
Top notch ! Yvonne Russell is terrific. She listened to my needs and was prepared for me when I arrived for my appointment. She explains the options and let’s me Yvonne Russell is terrific. She listened to my needs and was prepared for me when I arrived for my appointment. She explains the options and let’s me decide what to have done. More
November 30, 2018
Acuraluver I'm a long time Acura customer. My first Acura has now led me to my current one and I wouldn't have gotten here without great service. I'm Acura Forev I'm a long time Acura customer. My first Acura has now led me to my current one and I wouldn't have gotten here without great service. I'm Acura Forever More
November 30, 2018
Very taken care of and important. Though I only took my car in for a routine maintenance Mrs. Yvonne made it a point to make me feel as though myself and my vehicle were very important Though I only took my car in for a routine maintenance Mrs. Yvonne made it a point to make me feel as though myself and my vehicle were very important to her even through the obvious busy state that the dealership and her specifically were in. I will be bringing my car soley to the dealership and would prefer working specifically with Mrs. Yvonne!! More
November 30, 2018
Great customer service! Yvonne is such a kind soul and she is happy to help with any of my car issues. She even stayed late for me to get my brakes done. Thank you so much fo Yvonne is such a kind soul and she is happy to help with any of my car issues. She even stayed late for me to get my brakes done. Thank you so much for giving me such good customer service. More
November 30, 2018
Yvonne is on it! Yvonne helped me with both maintenance and warranty work for my TLX. What a pleasant person, and efficient as well. She arranged for the part to be sh Yvonne helped me with both maintenance and warranty work for my TLX. What a pleasant person, and efficient as well. She arranged for the part to be shipped, the loaner and took excellent care of the entire transaction. I appreciate being treated as a valued customer. Yvonne does just that! More
November 30, 2018
new car purchase Reggie made the trade in on my old Acura MDX into a new MDX purchase a breeze. We were very happy with how he took the time to answer all of our ques Reggie made the trade in on my old Acura MDX into a new MDX purchase a breeze. We were very happy with how he took the time to answer all of our questions and not push us into anything we didn't feel comfortable with. Would highly recommend Reggie and Yvonne in service. More
Other Employees Tagged: Joey Andrews, Reggie Hammond
November 30, 2018
Took great care of me Yvone and the dealership Handled the problem my car was having and made sure to get me the beat deal. It wad also done quickly. Yvone and the dealership Handled the problem my car was having and made sure to get me the beat deal. It wad also done quickly. More
November 30, 2018
Jackson Acura has great service Recently took my ILX in for service and was really pleased with Yvonne the service coordinator. She explained everything very effectively and schedul Recently took my ILX in for service and was really pleased with Yvonne the service coordinator. She explained everything very effectively and scheduled based on what was convenient for me. She also helped ensure my warranty was applied to cover the costs of some of the service as appropriate. More
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