Yvonne Russell | Page 177

good customer service; timely the customer service rep was very knowledgeable and the service was done in a timely manner. The service area is very clean and very inviting. the customer service rep was very knowledgeable and the service was done in a timely manner. The service area is very clean and very inviting. More

by zappp Verified Customer Verified Customer

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Tire change and wheel balancing Yvonne has been a wonderful service advisor. He did meet the SLA of <= 2 hours for both service. But, could have offered discount on tire prices or la Yvonne has been a wonderful service advisor. He did meet the SLA of <= 2 hours for both service. But, could have offered discount on tire prices or labor charges. More

by pacslaks Verified Customer Verified Customer

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Awesome! In simple words -Best customer service provided by Yvonne Russell. The service team recommends only what is needed and and the staff is extremely cour In simple words -Best customer service provided by Yvonne Russell. The service team recommends only what is needed and and the staff is extremely courteous and professional. Great Team Work! More

by metakris Verified Customer Verified Customer

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Excellent and friendly service. Yvonne provided excellent and friendly service while we waited for our vehicle to be serviced. Service was quick and high quality. Purchased the veh Yvonne provided excellent and friendly service while we waited for our vehicle to be serviced. Service was quick and high quality. Purchased the vehicle at this dealership. More

by Larry Verified Customer Verified Customer

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Fast, excellent service with a smile! Went in for oil change and tire rotation. My car has a bike rack on top, so they couldn’t put it through the car wash. My service advisor personally Went in for oil change and tire rotation. My car has a bike rack on top, so they couldn’t put it through the car wash. My service advisor personally went and hand washed it instead and then added a discount! Great prices and always friendly staff. More

by gregbwright Verified Customer Verified Customer

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Great service and surroundings while you wait! I drive 20 miles to get my car serviced here. No other dealership stacks up against their professionals, service and environment. Highly recommended f I drive 20 miles to get my car serviced here. No other dealership stacks up against their professionals, service and environment. Highly recommended for the overall quality and experience! More

by HOPPEPKJ1 Verified Customer Verified Customer

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Engine issue fell under warranty Yvonne was wonderful to work with. Her communication and professionalism was top notch. Would definitely recommend dealership to a friend. Glad she Yvonne was wonderful to work with. Her communication and professionalism was top notch. Would definitely recommend dealership to a friend. Glad she was there for me. More

by nicwharton Verified Customer Verified Customer

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Very Impressed! Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable pr Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable price. We were shocked and impressed! More

by Gonzo5 Verified Customer Verified Customer

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Nice place to wait while service is being performed There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches There are several comfortable areas to wait while the service is being performed - high top tables overlooking the service area, an area with couches and chairs and a few work areas behind glass doors. If you have to wait for two hours for new tires, it helps to be comfortable. More

by susantucker06 Verified Customer Verified Customer

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In and out in one hour! Yvonne Russell processed my maintenance requests, plus a car wash in less than 60 minutes. In addition, she made good on a contracted maintenance ite Yvonne Russell processed my maintenance requests, plus a car wash in less than 60 minutes. In addition, she made good on a contracted maintenance item overlooked by a previous service agent. Jackson Acura is a 5-Star dealership in every sense! More

by Russ Verified Customer Verified Customer

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