Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,775 Reviews
4.8

1,775 Reviews

Write a Review

Industry Experience

28 yrs, 3 mos

Specialties & Trainings

B.A. Business Leadership

1775 Reviews of Yvonne Russell

October 09, 2025

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Employee Rating

Customer service is always excellent. Explanation of what needed to be completed was clear and concise. Recommendation regarding what I needed to get repaired versus what I could get re More

by Ebdalatl
Service Price Transparency
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Recommend Dealer
Yes

October 08, 2025

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There are really no other options in Roswell for Acura but JA isn't nearly as good as they were the last time I had an Acura (5+ years about). If another dealer opened close by I'd change in a minute. More

by amandakell09
Service Price Transparency
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Recommend Dealer
Yes

October 04, 2025

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Disappointed my car was not completely fixed as it should have been. Frustrating to have to return for the service I should have received the first time More

by jmboudreau
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Recommend Dealer
Yes

September 26, 2025

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Yvonne goes above N. A. beyond and is someone I purposely make an appointment with when I have to bring my car in. More

by sandycraig02
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

September 26, 2025

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Yvonne goes above and beyond every time I work with her I deliberately make appointments with her when I need to bring my car in. And Sergio made the purchase of our new RDX as easy as it could be. We wer More

by sandycraig02
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Joey Andrews

September 24, 2025

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EXCELLENT SERVICE! LOVE MY NEW MDX TYPE S. QUITE THE UPGRADE OVER THE MDX SH WHICH WAS GREAT IN ITS OWN RESPECT. SPECIAL SHOUT OUT TO DIMITRI WHO IS ALWAYS THE CONSUMA More

by bulldog6852
Sales Price Transparency
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Recommend Dealer
Yes

September 18, 2025

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First, professional, and all my expectations were set before I agreed, and all my expectations were exceeded by by Yvonne Thank you. More

by Kevin H
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Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

September 08, 2025

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Employee Rating

Fantastic service from Jackson Acura. They are always topnotch and do a great job with the service of my Acura MDX. I will always use them for all my Acura service. They communicate wi More

by JOHN.GRIMSLEY
Service Price Transparency
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Recommend Dealer
Yes

September 07, 2025

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Great service. Super accommodating. Communicative and very professional. Couldn’t have asked for a better experience! More

by jraj55
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Recommend Dealer
Yes

September 03, 2025

Dealership Rating
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Always a pleasure to work with Yvonne and this visit was no different. She is always honest and upfront and explains everything clearly. More

by dlaj00
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Recommend Dealer
Yes
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