Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 38

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,868 Reviews
4.8

1,868 Reviews

Write a Review

Industry Experience

28 yrs, 10 mos

Specialties & Trainings

B.A. Business Leadership

1868 Reviews of Yvonne Russell

January 17, 2024

Dealership Rating
Employee Rating

The service department is very helpful, experienced and friendly. I always recommend my friends to use there More

by yesimaltas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

Jan 19, 2024

Jackson Acura responded

Thank you for taking the time to share your positive experience with our service department. We greatly appreciate your confidence in our services and the fact that you recommend us to your friends! Your recommendation speaks volumes about the trust you place in our team, and for that, we are truly grateful. If there's anything else we can do for you, please don't hesitate to reach out. Thank you for your feedback and loyalty -- Looking forward to continuing to provide you and your friends with exceptional service! Warm Regards, Jackson Acura Team

January 17, 2024

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They care about your investment. Have great cars. And, a professional and excellent staff to help. More

by ellieciraldo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

Jan 19, 2024

Jackson Acura responded

Thank you for your kind words! Providing a professional, excellent experience for our customers each and every time they visit is our goal, so we appreciate your positive feedback. If there's anything else you need, please don't hesitate to ask. We value your trust in Jackson Acura and look forward to serving you again! Warm Regards, Jackson Acura Team

January 06, 2024

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Employee Rating

Yvonne is excellent to work with and I look forward to continued service in the future from her.. More

by wmann777
Service Price Transparency
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Recommend Dealer
Yes
Jan 11, 2024

Jackson Acura responded

Thank you for sharing your positive experience with Yvonne! We're delighted to hear that she has been excellent to work with. Providing outstanding service is our top priority, and we appreciate your recognition of Yvonne's contributions. We're honored to have your continued trust, and we look forward to providing you with excellent service in all your future visits. If there are ways we can further enhance your experience in the future, please feel free to let us know. Thank you for choosing Jackson Acura. We truly value your loyalty and look forward to serving you again! Warm Regards, Jackson Acura Team

January 06, 2024

Dealership Rating
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I always get excellent serve in a timely manner! Everyone is friendly and professional! Thank you More

by peggycarrano
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

Jan 11, 2024

Jackson Acura responded

Thank you for sharing your wonderful feedback with us! We're delighted to hear that you consistently receive excellent and efficient service. And we truly appreciate your kind words about our team! It's our goal to ensure every customer has an exceptional experience every time they visit. If there's anything more we can do for you, please feel free to reach out. Thank you for choosing Jackson Acura - We look forward to serving you again! Warm Regards, Jackson Acura Team

Jan 11, 2024

peggycarrano responded

I recently purchased my second Acura. This time I got the MDX. I love this car. It's beautiful, comfortable and loaded with technology! I'm still learning but the salesperson, Paul Silverman, went into great detail about setting everything up. I couldn't have asked for a better experience in buying a car from him or from the Finance Manager. Thank you for always providing excellent service Peggy Carrano

January 06, 2024

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Working with Yvonne Rusell is the best. She always makes sure that all my service needs is met. Jackson Acura is a great place to have my car service and I'm so glad I purchased my car f More

by Sterlingr66
Service Price Transparency
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Recommend Dealer
Yes
Jan 11, 2024

Jackson Acura responded

Thank you for sharing about your positive experiences with Yvonne and our team. We're thrilled to hear that Yvonne continues to ensure all your service needs are met, and it's wonderful to know that you've chosen Jackson Acura as your service home. We truly appreciate your loyalty as a customer! If there's anything more we can do for you, please feel free to let us know. We're here to assist and look forward to serving you for years to come. Warm Regards, Jackson Acura Team

December 29, 2023

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Always great service with a professional environment. Went in for an oil change, quick turnaround and complementary car wash was greatly appreciated! More

by srenaldo3223
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2024

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you consistently experience great service at our dealership! Providing efficient and consistent top-notch service is a priority for us. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to providing you with excellent service in the future. Safe travels, and thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

December 28, 2023

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Employee Rating

Great customer service and communication regarding the service provided my car. And my car was finished in half the time they quoted initially. More

by bwestfall911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Cody Johnson , Cameron Hilden

Jan 02, 2024

Jackson Acura responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that you experienced great service and effective communication regarding your car. Efficiency and timely service are priorities for us, and we're thrilled to have exceeded your expectations! If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future! Warm Regards, Jackson Acura Team

December 16, 2023

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Yvonne is always nice and friendly. Easy to work with. Dealership is nice and clean. More

by konik
Service Price Transparency
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Recommend Dealer
Yes
Dec 21, 2023

Jackson Acura responded

We appreciate your positive feedback regarding Yvonne and our dealership! It's fantastic to hear that Yvonne consistently offers a friendly and pleasant experience, making your interactions easy and enjoyable. We do take pride in maintaining a clean and welcoming environment at Jackson Acura. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to the opportunity to serve you again! Warm Regards, Jackson Acura Team.

December 16, 2023

Dealership Rating
Employee Rating

Yvonne was very pleasant and helpful! She answered questions and explained things so I could understand. I just stopped to make an appointment and they took care of my car right away and More

by ELAINEHESS
Service Price Transparency
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Recommend Dealer
Yes
Dec 21, 2023

Jackson Acura responded

Thank you for taking the time to share your positive experience with Yvonne! We're thrilled to hear that she provided you with pleasant and helpful service, answering your questions and ensuring you understood everything. It's fantastic that our team was able to accommodate your needs promptly. If there's anything else we can assist you with, please feel free to let us know. We appreciate your business! Warm Regards, Jackson Acura Team

December 14, 2023

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Employee Rating

4 1/2 hours for a battery and service recall update. No one updated me when the time ran over the promised 45 minutes to 1 hour ready time. I understand you are busy but if I’m the 1st car there and the More

by wilsonmonica76
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Recommend Dealer
Yes
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