Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 88

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

December 29, 2021

Dealership Rating
Employee Rating

A top notch dealership and service department. I live 50mi from Jackson Acura, and I pass several other Acura dealership because of the service department (advisor Yvonne) and new car sale person Reggie. More

by cedricconyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 24, 2021

Dealership Rating
Employee Rating

Each time I bring in my car, the process is seamless, painless and always professional. More

by The Media Trainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest

Dec 30, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 23, 2021

Dealership Rating
Employee Rating

Tire pressure alert came on and I was able to call the service department and head they’re way on my way home from work for a quick fix! More

by CMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

December 20, 2021

Dealership Rating
Employee Rating

Great and efficient customer service. Future inquiries explained thoroughly and waiting time was fair for non appointment. Keep it up. More

by sgreen3715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 30, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

December 15, 2021

Dealership Rating
Employee Rating

Great customer service I maintain all my vehicles at this dealership. Will continue to support this location!!! More

by cpringle75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Kendall Parks

Dec 20, 2021

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 15, 2021

Dealership Rating
Employee Rating

Yvonne is always very accommodating. She is the best and why I service my Acura at Jackson. More

by denisedevigne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

December 15, 2021

Dealership Rating
Employee Rating

Awesome Customer Care,Really Appreciate The Care,My car feels Better On the road after Servicing More

by Anita Grogan
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Cameron Hilden, Kendall Parks

Dec 20, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

December 11, 2021

Dealership Rating
Employee Rating

The dealership provides excellent service and is available for appointments when needed. They work in a timely manner and are transparent about costs. More

by ANNIENGO18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

December 10, 2021

Dealership Rating
Employee Rating

I never begrudge having to get my car serviced when I can get it done at Jackson Acura. Everyone is very friendly and efficient. I always am kept updated on my service as well as when it will be ready. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

December 09, 2021

Dealership Rating
Employee Rating

I had a great experience with them when my car windstream cracked. It was replaced without any issues. More

by Raufu Alao
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Reggie Hammond

Dec 20, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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