Yvonne Russell
Yvonne Russell at Jackson Acura

Yvonne Russell | Page 98

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.9
1,879 Reviews
4.9

1,879 Reviews

Write a Review

Industry Experience

28 yrs, 11 mos

Specialties & Trainings

B.A. Business Leadership

1879 Reviews of Yvonne Russell

August 24, 2021

Dealership Rating
Employee Rating

Always a pleasure to deal with Yvonne at Acura. She is Always a pleasure to deal with Yvonne at Acura. She is awesome and always on top of things, she is always available and very nice. More

by sseschberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

August 23, 2021

Dealership Rating
Employee Rating

The dealership was clean and the service was good. We were expecting to have an oil change and tire rotation done. When the service advisor told us we needed to have the brake fluid changed because of a More

by CHAPGSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

August 20, 2021

Dealership Rating
Employee Rating

Great service! Confident service rep. Anticipating my needs. Easy to work with. Helpful and accommodating. Listens to issues, genuinely tries to solve issues and problems . Nice person. More

by syoung1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2021

Dealership Rating
Employee Rating

Everythng fine except seems more dirt on car after supposed wash, black scuff marks on floor mats & looks like they use dirty rag to wipe down doors. More

by Roswellq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2021

Jackson Acura responded

Thank you for leaving this positive review.

August 11, 2021

Dealership Rating
Employee Rating

Great people. Purchased a car and solved problem quickly. Very happy working with Robert and Yvonne! Wish them the best! Competitive prices with nice certified car warranty! More

by Igor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Flauter

Aug 12, 2021

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

August 11, 2021

Dealership Rating
Employee Rating

Please ask the person who moved my car from the service bay not to adjust the seat position and mirrors. It is difficult to get it reset. More

by JOEMWEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2021

Jackson Acura responded

Thank you, Joe!

August 10, 2021

Dealership Rating
Employee Rating

Outstanding experience by Yvonne. Services were performed without issue and for price quoted. Car was ready much sooner than expected. Will always use Jackson Accura for major service needs. More

by elrising
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Jackson Acura responded

Thank you for taking the time to leave this 5-star review!

August 09, 2021

Dealership Rating
Employee Rating

Experience overall was outstanding and couldn’t be easier. Spoke to Rob on the phone and went and picked it up without much unnecessary nteraction. More

by stevesmith2333
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Cunningham , Robert Flauter

Aug 10, 2021

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Rob was able to help, and we hope to see you again!

August 09, 2021

Dealership Rating
Employee Rating

Great friendly service from Yvonne. She let me know about all problems with my car (2006 TSX) and what is critically needed to continue operating the car. More

by KIRKZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 09, 2021

Dealership Rating
Employee Rating

Everyone from financial officer, service department, sales people and receptionist are all excellent. Jackson Acura takes first class care of you every single time! Love my 2021 TLX! More

by dpro9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Joey Andrews , Cameron Hilden

Aug 10, 2021

Jackson Acura responded

Thank you so much for taking the time to let us know how happy you are with your Acura! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

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