Zach Chausse
Zach Chausse at Don Ayres Honda
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Zach Chausse

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
140 Reviews
5.0

140 Reviews

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140 Reviews of Zach Chausse

March 16, 2024

Dealership Rating
Employee Rating

Had an 8:30 drop off appointment; didn’t realize that they only schedule drop off times which isn’t necessarily the time they start on your vehicle. Zach did ask if I needed my vehicle back by a specific More

by susiemren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2024

Don Ayres Honda responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs.

March 06, 2024

Dealership Rating
Employee Rating

Kyle, Brandon, Carlo and John (? ) were all very helpful Zach in service was very prompt taking care of the warranty repair More

by tcipfwem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Don Ayres Honda responded

Here at Don Ayres Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 03, 2024

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Employee Rating

Always courteous. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. More

by dianajschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ward, Courtney Crook

Mar 03, 2024

Don Ayres Honda responded

Diana, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

February 18, 2024

Dealership Rating
Employee Rating

Zach was very courteous and helpful in getting my car fixed and working in the recall that was scheduled for a later date. He did a great job. More

by mosborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Don Ayres Honda responded

Thanks for sharing about your experience with Don Ayres Honda. Zach and our team appreciate your business and hope to see you again soon!

February 01, 2024

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Employee Rating

Everyone worked together to be sure I had transportation to and from my service that worked perfectly for my schedule! More

by conraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 29, 2024

Dealership Rating
Employee Rating

zzService was good. I get tired of having to rate your people who do good work everytime I walk in the door. Develop a better system. More

by JLjb5211
Recommend Dealer
Yes

Other Employees Tagged: Rick Squires, Kevin Cappelli

Jan 29, 2024

Don Ayres Honda responded

We are very happy to hear provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 26, 2024

Dealership Rating
Employee Rating

Very professional and friendly service. Zach kept me informed throughout and service was done in the timeframe he promised. More

by Jajwilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

January 20, 2024

Dealership Rating
Employee Rating

Cristian was awesome! He stuck with me after shopping for a vehicle for an extended period of time. Never pressured me, just informative. Any issues I had, he took care of More

by Leigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Vasquez , Jackson

Jan 20, 2024

Don Ayres Honda responded

It's great to hear that Cristian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

January 11, 2024

Dealership Rating
Employee Rating

The service person was very personable and efficient. I outdone use this service department again. More

by jmk1546
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Don Ayres Honda responded

We are very happy to hear Zach provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

January 09, 2024

Dealership Rating
Employee Rating

Zach was wonderful. We have always had a great experience with all of the staff. More

by bridgets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2024

Don Ayres Honda responded

Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Zach was able to help, and we hope to see you again!

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