324 Reviews of Zach Claybrooks
June 09, 2025
Great service team and dealership. They contacted me about service deals and then provided quick maintenance service. They contacted me about service deals and then provided quick maintenance service. More
Other Employees Tagged: Steve Clark, Austin Meek, Katie Fuller, Carlos Ortega , JC Cooper, Costas Hernandez
June 07, 2025
Failed to tell me I needed my tires changed so i had to find out when I went to service my car find out when I went to service my car More
Other Employees Tagged: Austin Meek, Katie Fuller, David Cobb, Carlos Ortega , JC Cooper, Costas Hernandez , Simon Chan, Jeff Silvers, Bob Nascimento
June 06, 2025
Jeff Silvers and Zach Claybrooks do a great job providing of outstanding customer service. Roger Hyde of outstanding customer service. Roger Hyde More
Other Employees Tagged: Jeff Silvers
May 30, 2025
Simon has always answered our questions with patience and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and ma and has always shown he is indeed knowledgeable and also very detailed oriented to make sure we have the information needed about the warranty and maintenance of parts etc. More
Other Employees Tagged: Simon Chan
May 25, 2025
I've found Cobb County Toyota to be consistently competent over the last 23 years since first taking my 2002 Toyota Camry XLE V6 to them for service. I would add that they are all VERY busy, In t competent over the last 23 years since first taking my 2002 Toyota Camry XLE V6 to them for service. I would add that they are all VERY busy, In today's environment, It is difficult to get to know people there personally. Also communication is a weak point. The good service writers leave a 4:00 on the dot. Forget speaking with them after 4:00 pm. Also, they are gone during the lunch hour. To get a return of call from them is near impossible. The rental car I got from them, which I paid for, was dirty. Also, it flashed "maintenance required" the whole time. I expected better!!! More
Other Employees Tagged: Carlos Ortega , JC Cooper, Anthony Sullivan, Jeff Silvers
May 22, 2025
Very disappointing service experience for my Toyota Tundra pickup! My vehicle oil change service was not executed correctly and when I brought the situation to the attention of the Service Manager - Tundra pickup! My vehicle oil change service was not executed correctly and when I brought the situation to the attention of the Service Manager - Zack, the situation hasn’t been addressed properly in my opinion. I would like to be contacted directly by the Dealership Operations Manager to share more details about the entire situation. Final Note: On a positive note, the Service Advisor named Raven was wonderful to work with. More
Other Employees Tagged: Raven was a great service advisor to work with, however; when an issue was discovered related to the service and I brought the situation to the attention of the Service Manager Zach Claybrooks, things became very contentious on the part of Zach very quick
May 02, 2025
The service manager gave me a free oil change service ticket for dripping engine oil problem from the last service performed. This visit was to use that free service ticket. ticket for dripping engine oil problem from the last service performed. This visit was to use that free service ticket. More
Other Employees Tagged: David Cobb