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385 Reviews of Zach Claybrooks
February 27, 2026
Had caliper covers. put on two cars. They did a great job and the cars look awesome. put on two cars. They did a great job and the cars look awesome. More
by TLINTNERMD
Verified CustomerOther Employees Tagged: Brittany jagers, Rob Smith, Steve Clark, Austin Meek, David Cobb, JC Cooper, Jason Wade, Simon Chan , Todd Pluger
February 21, 2026
Disappointed. We have been a customer of Cobb County Toyota since 4/11/2009, Customer number 93745, invoice TOCS597678. Nearly 26 years of loyalty to one Toyota Se We have been a customer of Cobb County Toyota since 4/11/2009, Customer number 93745, invoice TOCS597678. Nearly 26 years of loyalty to one Toyota Service Department. But yesterday, 2/20/26 we had an oil change done on our 2002 Toyota 4Runner, invoice TOCS636757. When we received the 4Runner back from the oil change, the Trac Off, VSC Trac and the ABS lights were on. We never left the parking lot because this has happened before. A cable came unplugged when the vehicle was lifted, or something else but the Service person would take the vehicle back and fix the issue without mentioning charging us for the issue since it was obviously not in that condition when it was given to them to do the oil change. So we went back directly to the Service Manager, Zach Claybrooks and he said that we would be charged for a Diagnostic Test or we could "take" the vehicle. We let him know that this had happened before but, Zach said bluntly that we would pay for the Diagnostic. He never said that if it was due to something that they had done it would be no charge. Even though he looked and admitted that in our history of 75 oil changes, he did see some notes from 2024 but he never waivered from the fact that we would pay for the Diagnostic. I called and left a message with the receptionist to ask the General Manager, Joel Treiger to call me but I have yet to hear from him. Everybody has a bad day, and I totally understand that. I am human and I have those days too in my job as a customer service representative for an international company. So, this bad day can be remedied just like my bad days. It starts with an apology and a commitment to re-establish the service that made us a loyal customer of Cobb County Toyota for nearly 26 years. More
by gltowery
Other Employees Tagged: Joel Treiger
February 08, 2026
Great team from start to finish, from the greeter to the last person who sent me on my way. My tech was open about my time being there, which I appreciated, and he thoroughly listened to my concerns about m last person who sent me on my way. My tech was open about my time being there, which I appreciated, and he thoroughly listened to my concerns about my vehicle and ensured I had the necessary information to make the decision for repairs. More
by supercharged.dw
Other Employees Tagged: Kenzie
January 30, 2026
Awesome service and management. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. I had new tires installed on my Toyota Sequoia TRD pro and they went above and beyond. More
by TLINTNERMD
Other Employees Tagged: Rob Smith, Claude Henry, Steve Clark, Austin Meek, David Cobb, JC Cooper, Jonah Amlett, Simon Chan , Todd Pluger
January 12, 2026
I recently brought my Toyota Camry in for service, and I couldn’t be more satisfied with the experience. The staff was professional, courteous, and made the entire process smooth and stress-free. They expla couldn’t be more satisfied with the experience. The staff was professional, courteous, and made the entire process smooth and stress-free. They explained everything clearly, provided accurate estimates, and kept me updated throughout the service. Anthony & Zach have become like family to me as they take good care of me and my car for anything I need. They are always helpful to answer questions and take time to look through my service history. I really appreciate the attention to detail and the friendly atmosphere. Highly recommend this Toyota service center for anyone looking for reliable and trustworthy care for their vehicle. More
by SportyDivaAE
Other Employees Tagged: Anthony Sullivan
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