Zach Orndorff
Zach Orndorff at Front Royal Ford

Zach Orndorff

Service Writer

Front Royal Ford

9135 Winchester Rd.
Front Royal, VA 22630

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4.8
251 Reviews
4.8

251 Reviews

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251 Reviews of Zach Orndorff

September 01, 2025

Dealership Rating
Employee Rating

Very professional, knowledgeable and friendly. Service dept is great and not very long wait times. Top notch dealership More

by pearce.tl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 25, 2025

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They are great. Very professional and take care of my truck like it is there own vehicle. More

by tim.reedy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jared Pence, Laurel O'Connor , Driver that picks up truck for oil change is very professional and he has been nice every time he brings it back. Also my work van gets serviced there and sometimes he gives me ride home when they working on it.

August 08, 2025

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Employee Rating

Everyone I have interacted with at the Service department has been friendly and helpful. I took my car in to get looked at first thing in the morning and were able to fix the issue right away. More

by schamberlain52397
Service Time
Service Communication
Recommend Dealer
Yes

August 06, 2025

Dealership Rating
Employee Rating

Very happy with the end result for the repair that fix my engine light issue. More

by rpbflooring
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 06, 2025

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Service Advisors were very friendly and helpful. Service was performed in a very reasonable time and I’m satisfied. More

by tomjohnson
Service Time
Service Communication
Recommend Dealer
Yes

July 09, 2025

Dealership Rating
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It was a great experience, I did not feel pressured, Brett took the time to make sure the vehicle was a good fit for me and my needs. The atmosphere was easy and relaxed. Everyone there was pleasant and More

by Tallen877
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hussain, Brett Clawson , The New guy in Finance

June 28, 2025

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They were slow to respond, I needed to call them for any updates, and when I called I had to go through multiple people and a call back before getting an update. More

by jclarkeIV2003
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Service Time
Service Communication
Recommend Dealer
No

June 27, 2025

Dealership Rating
Employee Rating

Treating was Good Morning how can we help you? After explaining what in need and the necessary paperwork the Service Advisor assisted in showing me how to change my display on my gauges. Hot cof More

by rdmitchelljr2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

June 25, 2025

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I would recommend the service department. They are great and very knowledgeable and professional. Great service. More

by calanglais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2025

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Employee Rating

$180 to update the software on a truck seems a little steep to me (so i didn't get it done), otherwise service was fine. More

by Tmarty4133
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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