Zack Moran | Page 2

The good: My car was fixed and runs well. The fix was 1K cheaper than was initially estimated. The bad: initially misdiagnosed and without my car for 16 days. I don’t have another vehicle s The fix was 1K cheaper than was initially estimated. The bad: initially misdiagnosed and without my car for 16 days. I don’t have another vehicle so I called in favors and eventually I had to pay for a rental for 5 days with no help from service or apology for the delay getting the part that ultimately WAS NOT even needed. The actual diagnosis could have been done in 1-2 days. While cheaper and the actual fix, it seems that kind of mistake and inaccurate diagnosis would inspire the business to provide an apology, discount, maybe even extra services but that did not happen. To top it off, after the main issue was fixed, an additional expensive repair was found, 15 days later! I had the repair done at a Firestone I’ve trusted for years, and it was cheaper, but more importantly actually done the SAME DAY it was brought in. Ultimately, my last time using this dealership for repairs as the lack of empathy for the inconvenience of not having a car really rubbed me the wrong way to match overall higher repair costs overall. My interaction with the service manager over the phone began rather tense, and resolved better, but with no financial or other benefit. I’m an incredibly kind and patient person, and this was an example of how NOT to treat kind, patient customers. More

by halvorson_r Verified Customer Verified Customer

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Todd and his crew did a great job in repairing my truck. I’d recommend yum to anyone. They went beyond and above of what I expected. I’d recommend yum to anyone. They went beyond and above of what I expected. More

by doyle-thompson Verified Customer Verified Customer

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Excellent service and great team. They always get us in and out quick. Would definitely recommend They always get us in and out quick. Would definitely recommend More

by LEEBRIGHT77 Verified Customer Verified Customer

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Purchased extended warranty on current Buick. Retired and like knowing that Bradshaw will take care of us. Retired and like knowing that Bradshaw will take care of us. More

by smithcb Verified Customer Verified Customer

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Get place. Service department has always assisted me with all my problems and needs. I will always use them for service for my trucks Service department has always assisted me with all my problems and needs. I will always use them for service for my trucks More

by Jimcraig331 Verified Customer Verified Customer

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Amazing people work ethic and they care my adjuster beckey in the body shop was so so awesome to deal with and this is where I bought my truck and you better believe that dealing with people like becke beckey in the body shop was so so awesome to deal with and this is where I bought my truck and you better believe that dealing with people like beckey will definitely bring me back here to buy my next one no doubt she is a great asset to this dealer ship thank you and god bless you all More

by ROB65REDMOND Verified Customer Verified Customer

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Professional, dependable, respectable , honest, and customer friendly. Busy dealership that can give individual attention and communicate with the customer well. . customer friendly. Busy dealership that can give individual attention and communicate with the customer well. . More

by GM Verified Customer Verified Customer

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The Bradshaw Dealership is outstanding. They have been really good to me, taking great pains in supplying all the things I have needed in servicing my 2016 Cadillac SRX. I would recommend They have been really good to me, taking great pains in supplying all the things I have needed in servicing my 2016 Cadillac SRX. I would recommend Bradshaw Dealership to anyone who needs to purchase a new or used vehicle. More

by egreen Verified Customer Verified Customer

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New service manager is awesome. Took care of my needs asap. Enjoy going there for service. Took care of my needs asap. Enjoy going there for service. More

by Damell Verified Customer Verified Customer

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Thanks again for the help with the oil change. Was quick and professional as always. Was quick and professional as always. More

by AFERGUSON4 Verified Customer Verified Customer

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