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Zakk Kim
Refer Me
93 Reviews
Dealership Experience
11 yrs
Industry Experience
11 yrs
Languages Spoken
English
Korean
93 Reviews
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93 Reviews of Zakk Kim
November 27, 2018
PHEV purchase Zakk Kim, Internet service manager was excellent! No nonsense, everyone was fantastic! They quoted a price & stuck to it. No pressure, I have nothing Zakk Kim, Internet service manager was excellent! No nonsense, everyone was fantastic! They quoted a price & stuck to it. No pressure, I have nothing but great reviews! More
by adrienne.roel
Verified Customer
Helpful 
November 26, 2018
Great experience I hate buying cars but Universal Mitsubishi made the experience completely pleasant. They were no pressure, honest and knowledgeable. I would recommen I hate buying cars but Universal Mitsubishi made the experience completely pleasant. They were no pressure, honest and knowledgeable. I would recommend buying from this dealership. More
by kmod77
November 02, 2018
Excellent Service! Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowle Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowledgeable. More
by andreiksb
Other Employees Tagged: Paul Tokatlyan
October 30, 2018
Pleasant used car buying; they bought me a new tire I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 some time next year. I had been looking at Tesla's for years but buying one was never quite in the cards. They have an amazing assortment of lease-return Tesla Model S's -- over a dozen of them. I bought a red one years ahead of when I thought it would fit into my budget. Tiki was very pleasant to work with and I got a good price. Zakk had helped me originally and was extremely friendly and knowledgable. The total time purchasing the vehicle was painfully long. The next morning I found the rear tire was absolutely flat when all I did was drive straight home. The tire probably had problems but I could have run over something without knowing. I was anticipating an argument or some type of dispute, but the service manager Paul met with Tiki and they told me Danny approved a new tire replacement. Excellent customer service. It did take a lot of time again though. Very happy customer and would return and recommend Universal Mitsubishi to anyone. More
by Jon Jon
Other Employees Tagged: Tiki N, Paul Tokatlyan
October 24, 2018
Friendly service All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. More
by MALDONADO_BRIAN
October 21, 2018
Super cool experience. Very friendly and easy to work with! All the sales people were super duper cool. The sales manager worked hard to get us approved and comfortable befo Very friendly and easy to work with! All the sales people were super duper cool. The sales manager worked hard to get us approved and comfortable before we left the dealership. More
by KMONEYMILLIONAIRE91
Other Employees Tagged: Saul Turcios , Daniel Ershadi
October 20, 2018
professional service & very nice customer service. As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer ser As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer service, great people. Thank you Paul, Armer, Zakk. Congratulations. More
by Anthony
Other Employees Tagged: Paul Tokatlyan , Armen Avanessian
September 23, 2018
A little shady.in financing Sorry but I don’t have a good experience with the financial person trying to force Gap insurance and extend warenty.so just say no and they are not ha Sorry but I don’t have a good experience with the financial person trying to force Gap insurance and extend warenty.so just say no and they are not happy campers More
by Rustynail
Other Employees Tagged: Armen Avanessian
September 05, 2018
Happy Usually purchasing a car is a very painful experience but with universal Mitsubishi it was the total opposite. Everyone was friendly and cordial. It w Usually purchasing a car is a very painful experience but with universal Mitsubishi it was the total opposite. Everyone was friendly and cordial. It was smooth sailing and the salesperson, Zakk, was very knowledgeable. I will definitely recommend this dealership to my friends and family. More
by PITABREAD
August 30, 2018
Great Experience - No Pressure Sales My recent visit to Mitsubishi of Duarte was great. I especially liked that the salespeople did not pressure me into the new car I walked out with, but My recent visit to Mitsubishi of Duarte was great. I especially liked that the salespeople did not pressure me into the new car I walked out with, but worked with me on negotiating a deal. I'd recommend this dealership to anyone looking to buy or lease a new car. More
by ERIK.MEZA85
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