Zoe DeRose

Very disappointed. I got mail from manufacture Mazda about recall (something with airbags) but there wasn’t any problems with my vehicle (Mazda CX-30 2025). I brought m I got mail from manufacture Mazda about recall (something with airbags) but there wasn’t any problems with my vehicle (Mazda CX-30 2025). I brought my vehicle to the service they did change the oil and filters and fix this manufacture recall thing, after service same day check engine light turned on, I brought the vehicle back, they start sending to me every day different videos with different problems, then they lost for two weeks, after 2 weeks they call me and tell me that the reason is bad gas E55 send me a picture with wired can with like they sad the gas from my vehicle, and this is not warranty this my responsibility and they charge me almost 1200$ for repair… I don’t believe in coincidence… Me and my wife put the gas on same gas station for a long time nothing happened before with all three our vehicles. I put gas in this vehicle 3 days before service I didn’t have any issues, everything was great, after service I didn’t put any gas same day check engine same day bring the vehicle back. I also talked to manager on the gas station there is no problem at all with nobody. I like Mazda and like Russ Darrow, this is the first time when they did what they did, but this is not ok. Very disappointed. Do not recommend this service. More

by Davgev Verified Customer Verified Customer

Report | Print

Very efficiently run. I appreciate they took my time in consideration. Everyone was very friendly. I appreciate they took my time in consideration. Everyone was very friendly. More

by cindys1 Verified Customer Verified Customer

Report | Print

They were professional and took care of my car’s issues right there. I would recommend them to others. right there. I would recommend them to others. More

by michaelr Verified Customer Verified Customer

Report | Print

I had a great experience at the Mazda dealership. The staff were very professional, and the service was excellent. I really liked it there and would highly recommend them. The staff were very professional, and the service was excellent. I really liked it there and would highly recommend them. More

by Milan Z Verified Customer Verified Customer

Report | Print

Outstanding service. Knowledgeable techs, precise, efficient, courteous. Definitely recommend this dealership. Bruce Carrick is a rock star! Knowledgeable techs, precise, efficient, courteous. Definitely recommend this dealership. Bruce Carrick is a rock star! More

by analogkid802 Verified Customer Verified Customer

Report | Print

Always professional and does excellent quality of work. Everyone is very respectful and trustworthy, very satisfied. Everyone is very respectful and trustworthy, very satisfied. More

by YVONNEPHILLIPS98 Verified Customer Verified Customer

Report | Print

The service was very good and patient and the video was excellent and to my standards excellent and to my standards More

by ERICROSEMOND626 Verified Customer Verified Customer

Report | Print

Russ Darrow has been my favorite dealer for many years great staff friendly Bruce is great 👍 great staff friendly Bruce is great 👍 More

by POOHEBEAR1993 Verified Customer Verified Customer

Report | Print

She had my car less than 12 hours and she want to charge me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and n me $200 for diagnostics for a vehicle that had bumper-to-bumper warranty. She was awful. My car never got diagnosed and they held it for a week and nobody called me back. More

by brunner4106 Verified Customer Verified Customer

Report | Print

The staff is always friendly and ready to help. They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I nee They never want their customer to feel inconvenienced by anything that has gone wrong with the car so they had a loaner car waiting for me when I needed service that was going to take a few weeks to complete. Spectacular service! More

by SARAH.R.EBERT Verified Customer Verified Customer

Report | Print