david theado | Page 57

Thomas Berges and the Ferman dealership are A1. I highly recommend both to anybody needing a car. The best I have been around by far. recommend both to anybody needing a car. The best I have been around by far. More

by boombaby4531 Verified Customer Verified Customer

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Fantastic service, listened to our needs, and the team went above & beyond to find me the car I wanted. Thank you, Robert for the great sales experience and thank you Jayzer for educating us on our new ca went above & beyond to find me the car I wanted. Thank you, Robert for the great sales experience and thank you Jayzer for educating us on our new car ! More

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I was lied to about the interest rate, I found out after they had me sat down for an hour and a half signing dozen of papers. they had me sat down for an hour and a half signing dozen of papers. More

by echoethant Verified Customer Verified Customer

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We have bought several cars from Ferman. We keep going back because they are straight shooters and easy to work with. They are all about the customer experience and they sweat the details. back because they are straight shooters and easy to work with. They are all about the customer experience and they sweat the details. More

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I had an excellent experience from start to finish. David and Mary Jo are very professionals, and they both went above and beyond to get our deal done. Joe Cleaver from the finance dept., is very professiona and Mary Jo are very professionals, and they both went above and beyond to get our deal done. Joe Cleaver from the finance dept., is very professional and knowledgeable. It was a long process but well worth the time. Great place to buy a car! More

by quiri17 Verified Customer Verified Customer

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We would have given this dealership 5 stars but your customer service cost you a star. Our salesman Stone was awesome, and I would send everyone to him. He went a ove and beyond to make this sale happen customer service cost you a star. Our salesman Stone was awesome, and I would send everyone to him. He went a ove and beyond to make this sale happen. The genius department was outstanding and Jazar was very professional and thorough in explaining every feature of our brand new vehicle. The disappointing parts: I left 3 messages for David the sakesnanager and never got a return call. The brand newX6 was not checked for updates before being released to us resulting in a check engine light by the next day. When we brought the car back we were told the update would take 6 hours.Since we were on vacation we requested the loaner included in our sales agreement. They had none and we waited 4 hours to have a rental arranged through the dealer. When we asked the service team member what to do with the rental when we were done with it ge promptly answered it was not his problem.Someone needs to be trained in question answering. The service dept also stated they would hand wash the vehicle before returning it to us. It was definitely a very poor job and looked better before we gave them our brand new vehicle. More

by goldfinger1432 Verified Customer Verified Customer

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We down sized to one vehicle family and chose the BMW X6! The X6 is awesome and the buying process was very easy! Mary and David were awesome! Thanks, Ken and Diane X6! The X6 is awesome and the buying process was very easy! Mary and David were awesome! Thanks, Ken and Diane More

by Kenneth Rowe Verified Customer Verified Customer

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I had the best experience with purchasing my first car, thank you Rosy and the amazing team!! Will definitely be back in the future, thanks again guys! thank you Rosy and the amazing team!! Will definitely be back in the future, thanks again guys! More

by carson.wiles Verified Customer Verified Customer

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Tom was an excellent sales representative. He was very friendly and highly responsive. This dealership was a pleasure to work with! The sales manager was friendly. Finance was easy and stress free. friendly and highly responsive. This dealership was a pleasure to work with! The sales manager was friendly. Finance was easy and stress free. More

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Excellent buying experience and we love the car!! Salesmen didn't swarm us when we walked in. When we did speak to Stone Quevli and David Theodo they didn't bombard us with questions about trade in Salesmen didn't swarm us when we walked in. When we did speak to Stone Quevli and David Theodo they didn't bombard us with questions about trade in, what we drive now, financing - Stone focused on understanding what we were looking for - and delivered!! More

by bamabelle54 Verified Customer Verified Customer

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