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james Brown
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97 Reviews
97 Reviews
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97 Reviews of james Brown
October 25, 2020
Had my bumper painted twice...2nd time....it came back damaged.....not going back....Salesman Doug...and fiance guy Allen S.....are quality people.....JB....terrible damaged.....not going back....Salesman Doug...and fiance guy Allen S.....are quality people.....JB....terrible More
by JOEYBOSOX
Verified CustomerOther Employees Tagged: Doug Stahl, Kevin Morrow , Duug and Allen S. were great
Helpful 
October 01, 2020
Top Shelf. James Brown, Internal Service Manager, is a Top Shelf. James Brown, Internal Service Manager, is a pro. Got me my vehicle back in record time. He listens. He is knowledgeable. He is good at wh Top Shelf. James Brown, Internal Service Manager, is a pro. Got me my vehicle back in record time. He listens. He is knowledgeable. He is good at what he does. A+ This whole dealership is great. More
by Tpr7340
Other Employees Tagged: Bryan Matarese
September 19, 2020
friendly staff at the dealership. I was disaappointed that the service department missed a problem with my vehicle and I had to go back a second time. I also wish I was told how long the repair was goin that the service department missed a problem with my vehicle and I had to go back a second time. I also wish I was told how long the repair was going to take. I was there an hour when they told me it might take two more hours. More
by bob
Other Employees Tagged: Ryan Cali , AJ Wallace
August 29, 2020
I would like to take the time to thank the team at Toyota of Scranton. They went above and beyond my expectations in making my very first purchase of a vehicle at an actual dealership an amazing and positive of Scranton. They went above and beyond my expectations in making my very first purchase of a vehicle at an actual dealership an amazing and positive experience. Corey Boynton in sales was such a pleasure to deal with; he was professional and attentive, and the least pressuring salesperson I’ve ever dealt with. This was such a huge plus, as I was expecting the stereotypical salesman approach. Corey used none of the negative sales approaches I’ve experienced at other dealerships in my search for a new vehicle. There was zero pressure from him, or the entire sales team. I would also like to thank James Brown and the service team at Toyota of Scranton. They ensured my (very slightly) used car was showroom presentable, inside and out. They made sure I was completely happy before I drove away with the vehicle. Their attention to detail has this car looking pristine! From the most important aspect of the sale, to the most minute details, Toyota of Scranton met, and exceeded, all of my expectations. I can honestly say, with great confidence, that you will experience the same level of happiness and satisfaction when purchasing a vehicle from them and their entire team. More
by ozzybourne187
Other Employees Tagged: Corey Boynton, Marco Valenti, Kevin Morrow
August 25, 2020
Good service!! AJ and his coworkers took care of me and were very helpful. Car was priced right. I look forward to doing business again in the future. were very helpful. Car was priced right. I look forward to doing business again in the future. More
by Aubrey
Other Employees Tagged: Michael Reilly, AJ Wallace, James Brown
August 15, 2020
I would like to thank a service technician James Brown for his above the usual customer service response. James gave me his personal cell phone number and said it would be ok to call him directly if pro for his above the usual customer service response. James gave me his personal cell phone number and said it would be ok to call him directly if problem persisted. He is polite, smiles, maintains eye contact and is wholeheartedly sincere in interactions. I am happy to have met James and comfortable calling or speaking about any issues that may happen in the future. I really like this dealership and feel it's worth the extra cash due to its customer service. More
by mcdonald570
August 12, 2020
Auto butler service I am stuck with their auto butler service which is worst service at always. I have paid around $800 for this service and they just simply washed my ca I am stuck with their auto butler service which is worst service at always. I have paid around $800 for this service and they just simply washed my car kept for 2 hours and return me back. It doesn't seems at all that they have done anything on my car besides washing from outside.. More
by Sonali Mehta
Other Employees Tagged: Stephanie Jones, Tom Kirkpatrick, David Grieco , Alyssa Esteras
August 11, 2020
Pleasant sales people. Clean facility. James Brown went above and beyond to help get my used car right and made me feel comfortable threw the whole process. Would recommend this dealership to anyone looki above and beyond to help get my used car right and made me feel comfortable threw the whole process. Would recommend this dealership to anyone looking for a good car at a great price. More
by MOMDOOLA68
Other Employees Tagged: George Zepherin , Maxx Broden, Howard Sweeny
July 27, 2020
Bryan in sales was extremely amazing, not pushy, I’d buy another car off him any day. And they fixed the few things that need to be taken care of and made sure we were satisfied! another car off him any day. And they fixed the few things that need to be taken care of and made sure we were satisfied! More
by SHABOYGAN98
Other Employees Tagged: George Zepherin, Brian Burgess
July 22, 2020
Purchasing a car during a pandemic was easy and quicker then I thought. We also had to use the Service dept and they were quick and everyone was friendly then I thought. We also had to use the Service dept and they were quick and everyone was friendly More
by MISSY.LANGONE
Other Employees Tagged: Ryan Cali
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