jeffrey moien | Page 15

They did not fix the problem and I gave us the run around ! And it's hard to contact customer service ! And they were rude ! And it's hard to contact customer service ! And they were rude More

by Kjfabulous72 Verified Customer Verified Customer

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The service was just ok. There were donuts donated for snacks. But no napkins to eat them with. Had to request. Also, the seating/waiting area, was practically full. My dri There were donuts donated for snacks. But no napkins to eat them with. Had to request. Also, the seating/waiting area, was practically full. My driver’s seat was adjusted, but not returned to my original seating position- seat distance from pedals. After 15 years living in the RoK (Republic of Korea), driving 2 Hyundai’s and having had one prior to moving to Korea, I am familiar with Hyundai cars and the company. Hands down, the Blue Hands Service centers in Korea were extremely professional, friendly, very helpful and accommodating . The waiting areas were comfortable to wait in, the service was very good. I was ALWAYS treated with utmost respect, 1000% effort made to satisfy my needs as a Hyundai vehicle owner/customer. Perhaps some on-site observation or Korean hands-on training, or REVIEW OF BUSINESS ETIQUETTE is necessary to instill Korean-style professionalism in the dealership ‘s employees. I spoke with other customers in the waiting room as well and learned about their likewise /similar DISSATISFACTION with the Hyundai service at Southern Hyundai. This may be a harsh review. I would like people to treat me the way they would expect to be treated if they went to a car dealership for say a Mercedes Benz or a Porsche. Satisfied customers will introduce more people to the company if they feel valued and important. Otherwise, when they replace their car, they will look for a different brand of car, with better service etiquette from heir dealer. I expect more from Hyundai. Why are there only male reps there? No females working? More

by Hapina Verified Customer Verified Customer

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I was greeted promptly and my car didn't take too long to be taken back. I received timely updates on what was needed and how long it would take. be taken back. I received timely updates on what was needed and how long it would take. More

by KARIN_BOYD Verified Customer Verified Customer

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The workers that work on the car is great . It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. A It takes a little long to get oil changed but what can I say . When I call the service department I want to talk to a person not a answer machine. As for Jeffrey he is a little short with people he puts out a attitude that he is better then you . I want say he is a bad person he just has to remember some people have had really bad days before they talk to him . . More

by gaillima0 Verified Customer Verified Customer

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It was performed in a timely manner and completely satisfactory and perfectly done as usual. satisfactory and perfectly done as usual. More

by blanche4u4@verizon.net Verified Customer Verified Customer

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Customer service can be better. Service department workers always seem to be bothered that you are there getting your car service. I also notice the order day they are very friendly Service department workers always seem to be bothered that you are there getting your car service. I also notice the order day they are very friendly to the people who tip them. Is this a standard the company supports? More

by Nene82595 Verified Customer Verified Customer

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They completed the work before the expected pick up time they were prompt and helpful they were prompt and helpful More

by Jectaylor Verified Customer Verified Customer

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They're friendly & helpful They see to your needs & make sure to inform you on if something else is wrong sure to inform you on if something else is wrong More

by lealajoie02 Verified Customer Verified Customer

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Top notch service as always Jeff and the entire service staff always give the best service. They are patient and nice staff always give the best service. They are patient and nice More

by THOMPSONTERRIE Verified Customer Verified Customer

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Excellent staff, they work as a cohesive unit to resolve issues. They completed my task quickly, very please with the results. issues. They completed my task quickly, very please with the results. More

by YOG22U Verified Customer Verified Customer

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