Columbia Honda

Always a great experience. Been working with Andrew for several years and he always takes care of the issues at hand. Great professional and huge asset to Columbia Honda Been working with Andrew for several years and he always takes care of the issues at hand. Great professional and huge asset to Columbia Honda More

Franci was very responsive to all of my questions and really made the buying experience a breeze. really made the buying experience a breeze. More

Kyle Custard did an excellent job of keeping me posted on my service needs and alerted me to a service I did not know was required. Kyle was professional & friendly. It was a positive service experience. my service needs and alerted me to a service I did not know was required. Kyle was professional & friendly. It was a positive service experience. More

Doug was great to work with. Very professional, answered all questions and did not pressure. Lucas in Finance was great as well. Very professional, answered all questions and did not pressure. Lucas in Finance was great as well. More

I appreciate the hospitality the dealership showed my father and I. When it came to looking for a car, everything was honest and professional. And they tried to make the purchase of my vehicle as easy as father and I. When it came to looking for a car, everything was honest and professional. And they tried to make the purchase of my vehicle as easy as possible. More

Everyone there was super nice. Michael got me a beautiful car in under 24 hours, and when they car I was purchasing had the check engine light come on, the service department fixed Michael got me a beautiful car in under 24 hours, and when they car I was purchasing had the check engine light come on, the service department fixed the problem for me in only a few hours. More

Entire staff was a pleasure! From the minute we walked into the store ‘til we drove away with our new Honda CR-V, Sport Touring. We were particularly impressed with Michelle Benj From the minute we walked into the store ‘til we drove away with our new Honda CR-V, Sport Touring. We were particularly impressed with Michelle Benjamin, our sales rep. She was knowledgeable, personable, and extremely easy to work with during our buying experience. We highly recommend your Honda dealership! D. & T. Hostetter More

Outstanding customer service. Shannon Custard was responsive to my requests and was great to work with. Everything I asked for was taken care of, thanks to him and the mechanic, Shannon Custard was responsive to my requests and was great to work with. Everything I asked for was taken care of, thanks to him and the mechanic, by the time promised. My car is ready go this summer. Thank you! More

Overall, I was not very happy with my experience at Columbia Honda. I am a college student, so normally I would go to my Honda dealership at home, but I had to get service to my car before the school y Columbia Honda. I am a college student, so normally I would go to my Honda dealership at home, but I had to get service to my car before the school year ended. I think Columbia Honda could adopt some of the practices of my usual Honda back in O’Fallon MO. When I arrived at Columbia Honda for my oil change appointment, I pulled into the service garage and there were no employees out there at all. I realize this probably isn’t required or mandatory, however it is helpful to know how far they would like me to pull my car up, and it is nice to get any sort of greeting. As a young girl often going to these appointments alone, friendly workers make the whole interaction less nerve racking. Furthermore, when picking my car up after the oil change was finished, I had to walk back through the lot to retrieve my car. Again, I realize it is not mandatory to have the car pulled around for you, but I would really appreciate not having to walk back through that lot by myself, especially seeing that the Columbia Honda isn’t in the nicest part of town. I don’t think it is too much to ask for one of the multiple employees sitting around on a calm Wednesday to bring my car to the front for me. More

Excellent service! Great interaction. Given plenty of time to make decisions. Very friendly and courteous. Great interaction. Given plenty of time to make decisions. Very friendly and courteous. More