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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,364 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,364 reviews

April 02, 2026

Quick response and service! Thank you for the great job. They helped get it covered under extended wattanty! More

by adamjprokop62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Ken Ganley Ford Norton responded

Pleased to hear our team responded quickly and secured coverage under your Ford’s extended warranty. Ashley appreciated the chance to assist during your service visit. Thank you for the five star rating.

April 01, 2026

Excellent dealership! We dealt with Franco and he was very prompt on getting back to us with information. We got a very good deal and highly recommend. Thank you! More

by activehook2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Ken Ganley Ford Norton responded

Thank you for choosing us for your used Honda and for sharing such positive feedback. Franco D. is glad his prompt responses helped, and we’re happy the deal met your expectations. We appreciate your recommendation and look forward to assisting you again.

April 01, 2026

Vinny was helpful and patient, but never pushy. A big help through my struggles between what I thought I should buy and what I wanted to buy. More

by rich12/14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2026 -

Ken Ganley Ford Norton responded

We appreciate you highlighting Vincent’s patience and guidance as you weighed your choices. Congratulations on your new Ford Ranger and enjoy every drive.

March 27, 2026

The original deal we agreed to was 'locked up' in the desk of our sales guy. More

by fhlgompers
Recommend Dealer
No
Employees Worked With
Craig Douglas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Douglas
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Mar 30, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Mar 30, 2026 -

Ken Ganley Ford Norton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Mar 30, 2026 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 23, 2026

Always courteous and thorough service, and they have a great group of drivers to come pick you up or take you home when you need it. Never had a 'bring it back' issue either. Honored their time commitment More

by daugherty1018
Recommend Dealer
Yes
Employees Worked With
Brianna
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Mar 24, 2026 -

Ken Ganley Ford Norton responded

We appreciate your 5-star feedback. It’s great to know our team delivered courteous, thorough service for your Ford F-250 and that our drivers made transportation seamless. We’re glad we could honor your schedule and offer fair pricing.

March 23, 2026

I called in today and spoke with Franco. We had a great experience getting our 2015 Malibu and would highly recommend him and dealer! More

by B_gargus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2026 -

Ken Ganley Ford Norton responded

We’re glad Franco D. delivered excellent service during your call. It’s great to know the process of finding your 2015 Chevrolet Malibu went smoothly. Thank you for recommending us and we look forward to assisting you again.

March 21, 2026

Greatest friend service they help get you into a nice car ,regardless what it takes More

by fredgilt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2026 -

Ken Ganley Ford Norton responded

We appreciate your five-star review and are glad our friendly service team could assist you. It’s wonderful to know we took good care of your Buick. Thank you for trusting us, and we look forward to your next visit.

March 19, 2026

Thank you Franco! Absolutely love my new 24 bronco! Process and communication was second to none! I will highly recommend you and dealer. More

by Jimblind69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Ken Ganley Ford Norton responded

Your feedback made our day. Franco D. is pleased that the communication and process for your used 2024 Bronco stood out, and we are thrilled you love your new ride. Thank you for recommending us and we look forward to supporting you on your future journeys.

March 15, 2026

Stopped by Friday afternoon and Saturday morning I picked up my new vehicle. Easy sales process and no pressure from anyone, makes life a little easier when shopping for a vehicle. Enjoyed the atmosphere i More

by Tonya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Duggan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Ken Ganley Ford Norton responded

Thank you for letting us guide you through a smooth, no-pressure purchase of your new Ford Maverick. We’re glad you felt comfortable with our team’s collaborative atmosphere over the weekend. Enjoy the drive and don’t hesitate to reach out if you need anything.

March 13, 2026

Excellent, did not expect to be as easy as it was , I definitely recommend and vinnie did great More

by Jhartline1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Demercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

Ken Ganley Ford Norton responded

Thank you for letting us know the process was easier than you anticipated. We’re glad Vincent took great care of you. It was a pleasure assisting you with your used Ford purchase, and we appreciate your recommendation.

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