Klaben Ford Lincoln

Excellent Service! We bought our first car from Dan Peters about 4 years ago, and when we were ready to buy another one he was the first person we talked to. He makes b We bought our first car from Dan Peters about 4 years ago, and when we were ready to buy another one he was the first person we talked to. He makes buying a car so easy and effortless. I actually set the entire deal up over the phone and two days later came in and the car was fueled up ready to go for a quick test drive and just finishing up the paperwork. But beyond that, he takes the time to get to know his customers, and really cares about and loves what he does. He takes the time to make sure you know all the quirks and tricks of your new car before you leave the lot and schedules a follow up call to make sure you don't have any additional questions. Another thing that I love about the service, he calls your insurance company to make sure that all your coverage is where it needs to be. I don't think I could say enough nice things about Dan and he and the whole team at Klaben is just a joy to do business with. More

Great experience Wonderful experience. Mike Cooney is terrific. Professional and caring. Klaben is like a family. They really care about selling you a car that fits yo Wonderful experience. Mike Cooney is terrific. Professional and caring. Klaben is like a family. They really care about selling you a car that fits you. Wouldn't go any where else! More

Why I keep coming back! I have been purchasing and had vehicles serviced from Klaben for more than 15+ years. Great customer service on the sales side and post sale, service I have been purchasing and had vehicles serviced from Klaben for more than 15+ years. Great customer service on the sales side and post sale, service side. Jeff Tetreault is my go to guy that makes purchasing a vehicle a no pressure experience for my self, friends and family that I send his way (and who have nothing but rave reviews about Klaben and Jeff). Jeff always makes sure that we get the vehicle we want...did I mention how easy the entire process was and how polite and patient "JT" is? He will go over the vehicle features,explaining any features in detail if you have any questions. I always get reminder cards about service deals and even got a personal phone call to wish me a happy birthday...that's how connected this team is. On the service side, you cant beat the customer service you get from the service team. I've dealt with most of the team over the years and witnessed that other customers get the same courteous experience....Klaben should be proud of their entire staff, and that's why I continue to come back! More

Incredible staff!!!! Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly rec Incredible service department with employees that go above and beyond! Fast and friendly! Always a very clean and professional environment! Highly recommended for any kind of service you may need!! More

My experience with Bob Paytas if your ready to buy a new car you must visit Klaben Ford in Stow Ohio and see Bob Paytas. you will have the best experience ever in selecting and le if your ready to buy a new car you must visit Klaben Ford in Stow Ohio and see Bob Paytas. you will have the best experience ever in selecting and learning all about your new car. More

Get to Kent's Klaben Ford Lincoln fro great experience! Wonderful experience! JC Crawford great! Patient with me as a first-time leaser and very knowledgeable about the different cars and leasing options. P Wonderful experience! JC Crawford great! Patient with me as a first-time leaser and very knowledgeable about the different cars and leasing options. Personable and kind man who is committed to a good experience for his customers. Andy was also very helpful and welcoming. Overall best car-buying experience I've ever had and I recommend this dealership and these individuals highly. More

Quick and friendly As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable to As always, Kim, my Service Tech was friendly and worked quickly to get my vehicle in and out. It's good to know that they feel my time is valuable too. Great price with all the discounts available too. More

KLABEN FORD LINCOLN ALWAYS TREATS YOU LIKE FAMILY DAN PETERS WAS GOOD ENOUGH TO TAKE TIME FROM HIS LUNCH TO GIVE US A TEST DRIVE IN THE NEW 2017 LINCOLN MKZ,ALWAYS A PLEASURE SPENDING TIME AT KLAB DAN PETERS WAS GOOD ENOUGH TO TAKE TIME FROM HIS LUNCH TO GIVE US A TEST DRIVE IN THE NEW 2017 LINCOLN MKZ,ALWAYS A PLEASURE SPENDING TIME AT KLABEN FORD LINCOLN. More

Service work Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off are on our way to work in less then 10 minutes More

Excellent experience We traveled from the Cincinnati area to purchase from Ty Davis at Klaben, my girlfriend started the process by inquiring on our new focus online. Ty We traveled from the Cincinnati area to purchase from Ty Davis at Klaben, my girlfriend started the process by inquiring on our new focus online. Ty was very helpful on getting us set up with a affordable payment and setting the car on "hold" for a few days until we could drive up for a test drive and purchase she mentioned she felt like she had a lot of trust in him and we hadn't even met face to face yet only thru verbal conversation on the phone. Prior to arrival Ty gave us a call about 45 min before our appointment and checked to see how our drive was coming along, and when we arrived to Klaben the first thing we noticed was the friendly atmosphere. I'd like to mention how easy the entire process was and how polite and patient Ty was with us going over the vehicle features,explaining warranty and vehicle info. I'd personally like to thank Ty for helping us get set up in a new vehicle without a hassle and not once thru the entire process did I feel like Ty or the Klaben team was being pushy with a sale this felt good as we our younger buyers. I'll defiantly make the trip again to purchase another vehicle in the future. More