Westside Lexus

Superior Service I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able t I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able to find it this time and fix it. More

Best experience ever with a salesperson when buying a car Steve Budde provided me with the best experience I have ever had with a salesperson. He was courteous, knowledgeable helpful and above all patient. Fu Steve Budde provided me with the best experience I have ever had with a salesperson. He was courteous, knowledgeable helpful and above all patient. Furthermore, he was not putting undue pressure on me and allowed me enough time to make up my mind and that make the experience very positive. Before arriving at the dealership, I was debating between a Mercedes GLC 300 and the Lexus RX350. The way he described the car to me without putting the other car down, I was convinced that Lexus would be the car. He also took a long time describing the features of the car after I had purchased it and at another session responded to all my questions and offered to continue to do so if I had any other questions. Steve provided me with a sense of trustworthiness which is so rare in car salespeople these days. I will recommend him to any of my friends who are interested in purchasing a Lexus. I was also impressed with Emily Cook’s knowledge and expertise in her area and found her to be very helpful and patient More

Excellent service as always Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as w Never had any problem with my service advisor. Scott is a great guy to work with. Good facility and enjoy visiting West Side Lexus. Close to home as well as people over there make you comfortable. More

Dave Haas Dave has always provided excellent service during the entire service process. When we schedule an appointment we know our experience will always be f Dave has always provided excellent service during the entire service process. When we schedule an appointment we know our experience will always be first class. More

Service It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active s It was quick and easy to make an appointment. Drop off was fast and the loaner vehicle was clean. Only downside is the loaner didn't have an active subscription to satellite radio. Services were done correctly and efficiently. Would recommend this dealership. More

Service Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. Great service. Clean facilities. They always make it easy to get in and out of there. I really appreciate the complimentary wash and vacuum too. More

Easy and friendly I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep trackin I am woman and don't know much about the cars. I do keep of all of my service record. In a emergency situation like flat tire I could not keep tracking of services record. The services representative did that for me and was very honest about it and not try to hide and make more money out of it. It said a lot about the integrity of the dealership. Good quality of services overall. I have been other Lexus dealership service center before and once you know you have been cheated for spending more money that 's not necessary and you don't want to go back that service center ever. More

Wife Loves it! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! The dealership installed a new dash under warranty. Completed promptly, at no charge, and on time. Doesn't get any better than that! Thank you! More

AMAZING! Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everyth Will Zamora is an amazing service advisor, very polite, my car was ready the same day, when I checked out Kim is the best! She explained to me everything they did to my car.... Will and Kim deserve a raise! More

Outstanding Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "plea Great and personal Service, Josh Guerra did an outstanding job in all facets of the service process. Getting service done at Westside Lexus is a "pleasurable" experience and one where they cater to the customer! More