Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Lani is the best service writer! She always takes care of me and I only go back to this dealership because of her She always takes care of me and I only go back to this dealership because of her More
The employees at Brent Brown have always treated me well. The Service department is top notch, attentive to you and your needs. The Service department is top notch, attentive to you and your needs. More
He got me checked in for my appointment right away. Listened to any of my concerns and made sure I had a way home. Listened to any of my concerns and made sure I had a way home. More
The dealership itself was very professional, had inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. inventory of vehicles. If weren’t available, they were able to provide services to find vehicles in the area or upcoming stock. More
This has gotta be the 15th notification to review the darn place. Way too many. In reality I had a check up appointment that took over 2 hours. I thought it’d be faster because I had an appointment. S darn place. Way too many. In reality I had a check up appointment that took over 2 hours. I thought it’d be faster because I had an appointment. Service was good tho More
Crooks, This company is like an "ex" just wanting to take everything you got and get nothing in return. Very disappointed everything you got and get nothing in return. Very disappointed More
Clean, efficient, love the texting system they have set up for keep you updated with the service process of your car. However expect a long wait for anything you get done there. up for keep you updated with the service process of your car. However expect a long wait for anything you get done there. More
Survey was way too long! !!!!!! And this section was annoying. My time is valuable; if you want it give me an incentive !!!!!! And this section was annoying. My time is valuable; if you want it give me an incentive More
Called and had an appointment. Came in on time and it took three hours to do a simple oil change and tire rotation. Waited at the dealership thinking it wouldn't take that long wit Came in on time and it took three hours to do a simple oil change and tire rotation. Waited at the dealership thinking it wouldn't take that long with all the people you have doing nothing in your service area. Got a quote on your three tires, get one free deal. Turns out your price for three mostly off brands is a minimum of $150 more than what I can get 4 Michelin's for at Cost Co. Thats pathetic and glad I wasn't paying you by the hour with all your wasted labor doing nothing. I'd like to see you post this next to your self-initiated glamourous posts. More
The financial transaction left me w a higher Mo payment than it should have been and more interest as the loan was for a larger amount than what it needed to be as the payoff on my trade in was not verifie than it should have been and more interest as the loan was for a larger amount than what it needed to be as the payoff on my trade in was not verified which they did nothing about More