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Colonial Volkswagen of Medford
Medford, MA
1,960 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,960 reviews
May 28, 2024
They are great! Bought my car from them and will continue to service it there based on their excellent customer service alone Bought my car from them and will continue to service it there based on their excellent customer service alone More
by janice.r.judd
Verified CustomerEmployees Worked With
George in sales, Chris in service
Helpful May 28, 2024
My car had an issue with the air conditioner that was diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time f diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time for the hot weather! And they washed the car too! I am very happy with the results. More
by mgrtobin
Employees Worked With
Al
May 28, 2024
Al did a wonderful job assisting me when I got my car serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! More
by sarah.em.rowe
Employees Worked With
Al
May 28, 2024
Everyone was professional my car was taken care of. The service was very good. Chris was outstanding The service was very good. Chris was outstanding More
by SJKNH1014
Employees Worked With
May 25, 2024
I just got my new car and couldn’t be happier! Dan Goodman made the process so easy from start to finish. He listened to what I wanted and to my budget, and delivered on all aspects of the proces Dan Goodman made the process so easy from start to finish. He listened to what I wanted and to my budget, and delivered on all aspects of the process (evaluating my trade-in 2016 VW Jetta, getting the blue Taos that I really wanted, and at the price point that I could afford). In 8 years I’ve had two VWs, and I worked with Dan in buying both of them (the fact that I had my Jetta for 8 years is a testament to the Medford Colonial VW sales and service departments). Shopping for a new car is a stressful process for me, but Dan was a pleasure to work with. If/when I get my next new car, my first stop will be this dealership (and I hope Dan will still be there!). More
by ddinkenya
