I have been leasing a Volkswagen GTI stick shift for the last two years, however I recently tore my ACL and dislocated my elbow and was unable to drive stick. I realized I needed to switch to an automatic, and quickly. Jason was able to get me out of my 2016 GTI and into a 2017 Jetta within 24 hours. They were incredibly responsive, understood my terms and worked with me to make the switch happen quickly and painlessly.
I worked with Paul once I got to the dealership to drop off the GTI and he got me a loaner for the evening, walked me through the lease terms and showed me all of the features in the Jetta.
I am incredibly grateful for their responsiveness and how easy the entire process was. Each person I worked with was genuinely working WITH me and wanted to make sure I understood everything before signing.
I greatly appreciate the help with this change, and although I'll miss my stick shift, this little Jetta is a beautiful, speedy car!