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Ed Morse Delray Toyota

Delray Beach, FL

Overview
Employees
Reviews
4.8
1,615 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,615 reviews

April 18, 2024

Best service I ever had buying a car, I would have never imagined having so much fun purchasing a Camry thank you Jeffrey John and Richard More

by Ed.blaushield
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delano Carr Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

Helpful
April 16, 2024

There is a big sign on the dealership floor "We honor all competors coupons" That's false or incomplete advertising. I presented a 50% coupon for an oil change and they started making all kinds of conce More

by eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Kirschner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim (Big Jim) Riger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katzelnik
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jovani Caprio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Esteban Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Atallo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Rosenberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy ? was very good but it wasn't her decision
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Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, I'm sorry to hear about your recent experience with our. I would like to discuss this matter further with you, discuss our policy and hopefully reach a amicable solution. I look forward to hearing from you, Taylor Atallo 561-276-5000 Ext 3211 Customer Relations Manager Ed Morse Delray Toyota 2800 S Federal Highway Delray Beach FL 33483

Apr 16, 2024 -

eddie responded

I purchased a new Rav4 2015 and have been going to Ed Morse for service ever since then (purchased tires, batteries, oil changes, mechanical repairs, etc). I even got a quote for the 2015 Rav4 to potentially trade it for a current year Rav4. But since this is not the only Toyota dealership in Palm Beach County looks like they have lost out on a sale. All for a 50% off coupon from a competitor oil changer that they refused to honor. "We honor all competitors coupons". Either remove the sign or update it to stop misleading people.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, we price match other Toyota dealers and will honor their coupons. We can not, however, combine offers. Please give me call at 561-276-5000 to further discuss. Thank you,

Apr 16, 2024 -

eddie responded

Taylor, Stop trying to weasel out of this. Your sign says "All Competitors" it does not say "Other Toyota Dealers". Furthermore, I was there for an oil/filter change not for an engine rebuild and the coupon I presented was for an oil/filter change. So, I have no idea how you're assuming I was combing offers. So, continuing trying to weasel yourself out of your poor customer service and misleading advertising. I took a picture of your sign and a picture of the coupon I presented and can post it here if you want.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, other competitors are Toyota dealers, not other brands, or mom and pop shops. I'm sorry that was not clear. If you have another Toyota dealer's coupon, we would be happy to honor it.

Apr 16, 2024 -

eddie responded

You need to stop giving the public additional misleading information.

Apr 16, 2024 -

eddie responded

I would agree with you on one thing. That other Toyota deaerships are your competitors that's why I'm buying my next car at another Toyota dealership.

Apr 16, 2024 -

Ed Morse Delray Toyota responded

Eddie, After discussing this matter with our Service Manager, we will be refunding you half of the oil change, kind regards, Taylor

Helpful
April 06, 2024

James is good because he is very nice and he is also very helpful because he helped my brother find his first car and Luis is nice too. More

by Austin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Schlotterhausen, Luis Valez
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Apr 08, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

Helpful
April 01, 2024

Joshua Gibson was great at all levels. His response were very well and on point . More

by Bellabrito1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gibson
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Apr 04, 2024 -

Ed Morse Delray Toyota responded

We are happy to hear that! Thank you for being an Ed Morse Delray Toyota customer! We look forward to your next visit! Ed Morse Corporate Offices

Helpful
March 31, 2024

Luke is the friendliest and most customer-service focus sales person to work with. Please ask for him when you visit Ed Morse. He did what was needed to get us a good deal. And, we love the bumper to bump More

by Charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Svanberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hentka
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Apr 01, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Luke and the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

Helpful
March 30, 2024

Everyone was so nice and understanding, thank you Nicole, Jeffrey and the other managers who help this deal happen More

by Sherri0765
Recommend Dealer
Yes
Employees Worked With
Charles Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim (Big Jim) Riger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katzelnik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Minello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Jean
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Apr 01, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Nicole, Jeffrey, and the team! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

Helpful
March 29, 2024

Like did a great job. I highly recommend using him when you go to Delray Toyota More

by Joel K
Recommend Dealer
Yes
Employees Worked With
Luke Svanberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

Helpful
March 29, 2024

Luke helped us with pre owned Camry Very nice guy and honest throughout the process More

by Jocelyn.83
Recommend Dealer
Yes
Employees Worked With
Luke Svanberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with Luke! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

Helpful
March 26, 2024

Thank you guys for such a good experience, joel and jj very very helpful. Please if you want a new car ask for jj More

by Erisbetgalloso10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

Helpful
March 26, 2024

Smoothest car sale ever, I've purchased plenty cars in my lifetime and never been happier working with JJ thank you More

by Zarco111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Ed Morse Delray Toyota responded

We're happy to hear that you had an excellent experience with JJ! We appreciate your feedback and thank you for choosing us here at Ed Morse Delray Toyota! Ed Morse Corporate Offices

Helpful
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