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INFINITI of South Bay

Torrance, CA

4.5
1,803 Reviews
INFINITI of South Bay is proud to be your local INFINITI dealership. We are a new and used INFINITI dealer located in Torrance, CA just south of Los Angeles at 2900 Pacific Coast Hwy. Our dealership services INFINITI owners throughout Los Angeles, CA . At INFINITI of South Bay it's our goal to exceed your expectations from test drive to delivery and beyond. It's the INFINITI of South Bay way! Please feel free to browse our extensive inventory of new INFINITI Q50, Q60, QX50, QX55, QX60, QX80 sedans and SUVs. If you are in the market for a CPO (Certified Pre Owned) used car, truck, or SUV in Torrance, then shop us online or on our lot. We also provide many lease an financing options and specialize in INFINITI brand service and parts. Visit INFINITI of South Bay in Torrance today or contact us at (310) 325-5555 to schedule a test drive. We are your Southern California source for INFINITI vehicles in the Southbay, INFINITY Los Angeles, INFINITI Santa Monica, INFINITI Hawthorne, and INFINITI Torrance.
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2900 Pacific Coast Highway

Torrance, CA

90505

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Showing 1,803 reviews

October 30, 2024

Infiniti South Bay provides excellent service. and the staff is very professional and very courteous. More

by trishadgn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

Excellent Service. Came To Get A Oil Change Finished In A Timely Manner Also Gave Me A Heads Up With Other Things My Car Needed. More

by IMJUSTURK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Edson has given me consistently great customer service over the years that I have been coming to Infiniti of South Bay. I appreciate that they are welcoming and professional and provide clean and comforta More

by NHARRISON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

INFINITI of South Bay responded

Thank you so much for your kind words! We're thrilled that Edson has consistently provided you with great customer service over the years. He always goes above and beyond to ensure our customers leave happy, I am so lucky to have him on my team! It's wonderful to know you appreciate the welcoming, professional atmosphere and our clean and comfortable lobby and restrooms. Thank you for your loyalty and we look forward to continuing to serve you at INFINITI of South Bay! Carlos Robles Service Advisor INFINITI of South Bay

October 12, 2024

I purchased my 2019 infinity in Van Nuys and I live in Lancaster I prefer to do all my business with South Bay they know how to treat their customers great customers service. I would refer anyone to Infin More

by MYEISHAWYATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

INFINITI of South Bay responded

Thank you so much for your AWESOME review! We're honored that you chose to do business with INFINITI of South Bay, even with the distance. We're thrilled that our customer service continues to impress, our customers are our #1 priority! Your recommendation means the world to us, and we can't wait to help you with your next vehicle purchase. Thank you for the 5-star recognition, we appreciate your trust and look forward to welcoming you back in the future! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

October 11, 2024

Prior service records not upsftrs. Took 20+ minutes for someone to figure out the problem...Once once they figured out their issue More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Robertson
October 08, 2024

I came to check my brakes. I was told I didn’t need brakes. My car was also checked and no other issues were found except I needed new tires. More

by Kammoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

INFINITI of South Bay responded

Thank you for taking the time to leave this review! It's always great to know your vehicle is in good shape, and we're happy we could provide a thorough inspection. If you need any assistance with anything else, feel free to reach out. We're here to help! Don't forget to check back for promotions on our website, we hope to have you back soon! Carlos Robles Service Advisor INFINITI of South Bay

October 07, 2024

Welcoming, great fast service, professional, excellent customer service from the entire staff. Outstanding dealership! And most of all clean and hospitable. Would definitely recommend here. Southbay Infin More

by B.CATHERINE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Robertson
Oct 10, 2024 -

INFINITI of South Bay responded

Thank you so much for the fantastic review! We’re thrilled you had a positive experience with our welcoming, professional team, and that they provided fast service. We're especially glad you appreciated the clean and hospitable environment. My team constantly works hard to ensure our customers leave happy. Your recommendation means the world to us! We truly appreciate your support—thank you for ROCKING with us! Carlos Robles Service Advisor INFINITI of South Bay

October 07, 2024

Never buying or recommending purchasing ir serviceing a vehicle at tbis dealership. Not only did they damage my vehicle when I took it to have it serviced, they denied it. Both the service manager and the More

by Ms. M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edson Trujillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anita Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Bratcher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Robles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Horikawa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Ginossi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Robertson
Oct 07, 2024 -

INFINITI of South Bay responded

Mrs. M, Thank you for your review and for letting us know of this situation. We are opening up an investigation into this so that we might better address the details with you. Concerning any prior damage, we provide a CARFAX with every used vehicle purchased. Every customer signs the CARFAX vehicle history report as part of our sales process. If there was prior damage on the VHR, you would have signed off on knowing this in advance. Could you please contact me at 310-325-5555 so that we can put a name to this and work together to resolve these concerns? Thank you, Anita Ruiz Sales Manager INFINITI of South Bay

October 02, 2024

Best ever! My car came out clean and the oil was changed and brand new. More

by Dchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Robertson
Oct 10, 2024 -

INFINITI of South Bay responded

I am so glad your car came out looking clean and fresh with a brand-new oil change. It’s always our goal to provide top-notch service, and we’re happy you had a great experience with us! Looking forward to your next visit! Thanks! Carlos Robles Service Advisor INFINITI of South Bay

September 26, 2024

The Infiniti dealership in the South Bay is very clean, and the workers were very helpful and friendly. More

by Mads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edson Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

INFINITI of South Bay responded

Mads, Thanks for this awesome review! We're glad you had a great experience with my team here at INFINITI of South Bay. We take pride in keeping our dealership clean and providing friendly, helpful service to all our customers. Thanks for recognizing our hard work! We look forward to seeing you again! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

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