Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Orange County powered by Benzel-Busch
Harriman, NY
580 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 580 reviews
May 03, 2024
Very courteous, and professional service. They were able to address the problem with my sprinter van and perform the work under warranty. They were able to address the problem with my sprinter van and perform the work under warranty. More
by HHCRUICK311
Verified CustomerEmployees Worked With
Helpful May 02, 2024
Most professional and wonderful service ! ! Bought my new car within 1 hour !! Michael Paccione and Thomas Tzimoulis were fantastic!! ! Bought my new car within 1 hour !! Michael Paccione and Thomas Tzimoulis were fantastic!! More
by JULES4074
Employees Worked With
Other Employees :
Michael Paccione
May 02, 2024
Saturday while traveling home to NJ my wife experienced a tire blowout and the car was towed to your facility arriving after the service dept had closed for the day.. We cannot thank your staff enough for a tire blowout and the car was towed to your facility arriving after the service dept had closed for the day.. We cannot thank your staff enough for their kindness and assistance, Unfortunately my wife did not get the salesman's name but he offered to stay late to ensure she was not alone as she waited for her Uber. The service dept installed the tire and checked the car for damage and to our surprise all this was done on Monday. We were both overwhelmed with the additional feature of the tech's video of his inspection and repair. When we picked up the car on Tuesday Omar the service writer was friendly and professional. Simply your staff's efforts resulted in a delighted customer. More
by Frankb036
Employees Worked With
May 01, 2024
The service advisor Omar Martinez was very helpful and courteous. Thank you very much Omar courteous. Thank you very much Omar More
by RALNABALSI
Employees Worked With
May 01, 2024
It is a pleasure having Omar Martinez assist when my car is being serviced, he makes the experience perfect is being serviced, he makes the experience perfect More
by ceetee62
April 30, 2024
We got a flat tire on the way to the eclipse and really appreciate having been able to drop the car off on a Sunday and pick it up, repaired (and having used insurance!), on Tuesday afternoon. Amazing! appreciate having been able to drop the car off on a Sunday and pick it up, repaired (and having used insurance!), on Tuesday afternoon. Amazing! More
by LAURA.VARAS
Employees Worked With
gosh I wish I knew, they were great
April 29, 2024
Victor was excellent from start to finish. Great service. I am very happy with my new 2024 GLE 450 from Mercedes Benz of Orange County. Great service. I am very happy with my new 2024 GLE 450 from Mercedes Benz of Orange County. More
by Ray
Employees Worked With
April 29, 2024
You guys move very fast with the process of giving a service I was able to get my car back same day. service I was able to get my car back same day. More
by RELLUPNEXT98
Employees Worked With
April 29, 2024
First and foremost Mercedes-Benz is always presentable and Omar was professional. He keeps updated on present situation with your service. Thank you Omar. and Omar was professional. He keeps updated on present situation with your service. Thank you Omar. More
by nyindera
Employees Worked With
April 28, 2024
The sales Manager went above and beyond to ensure the work and repairs done for my vehicle and great customer service work and repairs done for my vehicle and great customer service More
by kerker241
Employees Worked With
