Nissan of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for your amazing 5-star review! We’re thrilled to hear that you had such a positive experience and found your salesperson to be helpful, knowledgeable, and professional throughout the entire process. At our dealership, we strive to provide every customer with an exceptional car buying experience, and it’s wonderful to know our team delivered that for you. Whether you're shopping for a new vehicle, a used car, or exploring our selection of pre-owned vehicles and certified pre-owned Nissan models, we’re committed to making the process simple and enjoyable. Thank you for choosing our dealership, and we appreciate your kind words and support. We look forward to serving you again in the future! Best Regards, Kelvin Bratcher

Nissan of Rocky Mount responded

Thank you so much for your 5-star review! We're delighted to hear that you received very good service and that our salesperson made your experience a positive one. Friendly, helpful customer service is something we take great pride in. Our team is committed to providing outstanding care, whether you're visiting our showroom or our service department. From vehicle maintenance and scheduled maintenance to oil change service, brake service, and auto repair in Rocky Mount, our certified Nissan technicians and factory-trained technicians are here to help keep your vehicle running at its best using genuine Nissan parts. We truly appreciate your support and look forward to assisting you with any future car repair or auto repair needs. Thanks again for choosing us! Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Thank you for your outstanding 5-star review! We’re honored to hear that your experience with our dealership was top-tier from the moment you arrived. Providing professional, attentive service and creating a smooth, stress-free car buying experience are always our goals, and we're thrilled that our team exceeded your expectations. As a trusted local car dealer and used car dealer in Rocky Mount, we take pride in helping customers find the right vehicle while offering quality pre-owned vehicles, certified pre-owned Nissan models, flexible auto financing options, and a hassle-free trade-in process. It's wonderful to know that our attention to detail made a positive impact on your visit. Thank you again for choosing our dealership and for your kind words. We truly appreciate your business and look forward to welcoming you back for your next vehicle purchase! Best Regards, Kelvin Bratcher

Nissan of Rocky Mount responded

Thank you for your 5-star review! We appreciate you taking the time to share your experience with our service department. It’s wonderful to hear that our team was welcoming, helpful, and eager to assist you. We value your feedback, especially knowing that this visit was a significant improvement from previous experiences. Our certified Nissan technicians and factory-trained technicians work hard to provide quality vehicle maintenance, oil change service, brake service, and auto repair in Rocky Mount while ensuring every customer feels heard and supported. Thank you for trusting us with your vehicle. Whether you need scheduled maintenance, car repair, or repairs using genuine Nissan parts, we look forward to continuing to serve you and providing the outstanding experience you deserve. Sincerely, Josh Kinneer

Nissan of Rocky Mount responded

Hello, Thank you so much for the 5-star review! We are so glad to hear that you had a great experience with us and that Michael was able to provide such helpful service in getting your recall resolved. Our service department always aims to make every visit as smooth and stress-free as possible. Keeping your vehicle safe and properly handled is our top priority, and you can always trust our factory-trained technicians to treat your car with the highest level of care. Thank you for choosing NISSAN of Rocky Mount for your vehicle's needs, and thank you so much for your loyalty as a client. We truly appreciate your business and look forward to seeing you again next time! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi there, Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that you loved everything about your experience and that you walked out with a brand-new car! We do want to apologize that the process took a bit longer than anticipated. However, we want to assure you that Derrick Davis was working hard behind the scenes to explore all available auto financing options to ensure you walked away with the absolute best deal possible. Sometimes securing the perfect terms just takes a little extra time! We truly appreciate your patience, and we are so glad it resulted in a fantastic car buying experience for you. Welcome to the NISSAN of Rocky Mount family, and enjoy your beautiful new ride! Kelvin Bratcher Owner and Executive Manager NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Hi clegrand1, Thank you so much for the fantastic review! We truly appreciate you taking the time to share your experience with us. We are so proud of our team for always being reliable, helpful, and ensuring you have total clarity about everything going on with your vehicle. Our certified Nissan technicians work hard to provide that level of clear communication and quality care during every single visit. Thank you for choosing our dealership for your vehicle maintenance needs. We look forward to seeing you again next time! Josh Kinneer Service Director NISSAN of Rocky Mount

Nissan of Rocky Mount responded

Thank you so much for taking the time to leave us this wonderful 5-star review! Loyalty like yours means the world to us. We are so glad to hear that since 2019, our team has consistently provided you with the honest, reliable, and respectful service you deserve. Keeping your car running like new is always our top priority, and our service department is proud to be your go-to spot. We look forward to taking great care of you and your vehicle for many more years to many! Thanks again for your business and for being a valued part of the NISSAN of Rocky Mount family! Drive safely! Josh Kinneer Service Director NISSAN of Rocky Mount