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Universal Hyundai
Orlando, FL
4,302 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,302 reviews
October 10, 2024
Alexandra is fabulous! This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was i This is the 2nd car I have purchased from her! Jacob really listened when Alexandra explained my circumstances and helped out immensely! Robert was incredibly helpful! This is the 3rd time he has been the finance person when I purchased a car! Outstanding experience! More
by DIAZT1967
Verified CustomerEmployees Worked With
Other Employees :
Jacob McNeely
October 08, 2024
Fantastic service , Carlos Roman explained everything pretty good. He was very professional and the people in accounting was very informative. I am very satisfied with the experience. pretty good. He was very professional and the people in accounting was very informative. I am very satisfied with the experience. More
by WASHABERO
Employees Worked With
October 07, 2024
Carlos was great to work with. He ensured my husband and I that we would receive the best deal, for the best car and he did just that. Carlos was extremely professional and knowled He ensured my husband and I that we would receive the best deal, for the best car and he did just that. Carlos was extremely professional and knowledgeable about the car features — this was a huge factor for us. We love our 2025 GV70 Genesis, thank you! More
by CHAR_LESIA
Employees Worked With
October 06, 2024
I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always make good business with me and my entire family. Thanks team! More
by BAEZ436
Employees Worked With
Other Employees :
Jacob McNeely
October 04, 2024
Semo is the best he made the impossible possible very grateful to him thank you grateful to him thank you More
by mayyasiro
Employees Worked With
October 04, 2024
Overall great experience. Very happy with my vehicle and all the assistance I received in the purchasing process Very happy with my vehicle and all the assistance I received in the purchasing process More
by EMILYCHAMP445
Employees Worked With
October 04, 2024
It was extremely easy to work with the dealership, salesperson and finance person. I would highly recommend this dealership to anyone who wants to buy a Hyundai. Everyone takes the time to explain all salesperson and finance person. I would highly recommend this dealership to anyone who wants to buy a Hyundai. Everyone takes the time to explain all questions asked. The Salesperson Jacob is super and would request him again when buying another car. Overall I would rate the this dealership, salesperson and finance person as exceptional More
by GARRYCHAPMG45
Employees Worked With
October 04, 2024
Great service as expected. This is my 5th Hyundai from them and 2nd from Miguel, they always know how to treat their clients! This is my 5th Hyundai from them and 2nd from Miguel, they always know how to treat their clients! More
by RONALD Alicea
October 04, 2024
To make it perfect, need some amenities for customers waiting. Also a mini cafe would be great. waiting. Also a mini cafe would be great. More
by angelhance2
Employees Worked With
Other Employees :
Christian Matos, Jacob McNeely
October 04, 2024
I like dealer Hyundai service. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. More
by blaciris322
