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Universal Hyundai
Orlando, FL
4,299 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,299 reviews
October 06, 2024
I have been doing business with Universal Hyundai for over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always mak over 10 years. The team has always been focused on customer satisfaction and work very hard to find a deal you will leave happy with. They always make good business with me and my entire family. Thanks team! More
by BAEZ436
Verified CustomerEmployees Worked With
Other Employees :
Jacob McNeely
October 04, 2024
Semo is the best he made the impossible possible very grateful to him thank you grateful to him thank you More
by mayyasiro
Employees Worked With
October 04, 2024
Overall great experience. Very happy with my vehicle and all the assistance I received in the purchasing process Very happy with my vehicle and all the assistance I received in the purchasing process More
by EMILYCHAMP445
Employees Worked With
October 04, 2024
It was extremely easy to work with the dealership, salesperson and finance person. I would highly recommend this dealership to anyone who wants to buy a Hyundai. Everyone takes the time to explain all salesperson and finance person. I would highly recommend this dealership to anyone who wants to buy a Hyundai. Everyone takes the time to explain all questions asked. The Salesperson Jacob is super and would request him again when buying another car. Overall I would rate the this dealership, salesperson and finance person as exceptional More
by GARRYCHAPMG45
Employees Worked With
October 04, 2024
Great service as expected. This is my 5th Hyundai from them and 2nd from Miguel, they always know how to treat their clients! This is my 5th Hyundai from them and 2nd from Miguel, they always know how to treat their clients! More
by RONALD Alicea
October 04, 2024
To make it perfect, need some amenities for customers waiting. Also a mini cafe would be great. waiting. Also a mini cafe would be great. More
by angelhance2
Employees Worked With
Other Employees :
Christian Matos, Jacob McNeely
October 04, 2024
I like dealer Hyundai service. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. The process was smooth. MR Ameer is knowledgeable and give me lot information about the car. Also explained and have lot of patience. More
by blaciris322
October 03, 2024
La atencion de andres y carlo fue muy atenta en todo momento gracias por ese gran equipo mui profecional momento gracias por ese gran equipo mui profecional More
by ODLANIER.CARTAYA
September 30, 2024
Carlos and the team are great salesman. No pressure and they listen to your needs No pressure and they listen to your needs More
by ENLSDAD
September 29, 2024
We recently bought a car for my son, and the experience was exceptional thanks to Miguel. He was amazing from start to finish — incredibly truthful, super knowledgeable, and never once did we feel pressure was exceptional thanks to Miguel. He was amazing from start to finish — incredibly truthful, super knowledgeable, and never once did we feel pressured. Miguel went above and beyond to make sure we found the perfect car, answering all our questions with patience and expertise. I highly recommend him to anyone looking for a great car-buying experience! More
by FCOSTA.RN
