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Westside Lexus

Houston, TX

4.9
6,424 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,424 reviews

September 15, 2016

Exceptional service and professionalism We bought our first Lexus about six months ago and we have been absolutely thrilled. I regret that we didn't buy a Lexus years ago. We love the car an More

by Dllugar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Haines
September 15, 2016

Awesome Lexus Experience The customer service at Westside Lexus is beyond amazing. The car is great, I would not own another vehicle. Everyone at Westside Lexus has been grea More

by Shelly Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve McKewen- Sales Chase Clements- service
September 15, 2016

All-Star Dealership This is our 3rd Lexus from Westside Lexus. We started with our first one 13 years ago and would not think of going anywhere else. Excellent profession More

by Angie R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2016

Westside Lexus is number one! Always great service and fast! They never disappoint and always trying to take care of any problem you may have. Been very satisfied with the servic More

by KimP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2016

First checkup on my new Lexus. They were ready for us when we got there, all staff was courteous, they completed the check up prior to estimated completion time. I appreciate the e More

by Colleen Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Budde
September 11, 2016

Service Excellent service, Laura was outstanding, friendly, courteous, answered all questions and helped with connection to blue tooth. Everything went well a More

by susan conly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2016

Great Buying Experience Again and Again! Steve Machann is simply the best - my family has purchased several vehicles from Steve. We have no hesitation in giving Steve the highest recommendat More

by JLo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2016

Courteous, "no problems" service I scheduled a service appointment, arranged for a loaner vehicle, and then brought our RX 350 in for its 45,000 mile service. It was a pleasure deali More

by EnjoyOurRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
September 10, 2016

Excellent fast service Despite a glitch in the system making the appointment on line, Andrew pleasantly made my appointment for service on the phone. Service was fast and More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
September 10, 2016

excellent Quality, friendly service. This all I have to say. This part of the survey needs to bee shorter. You have already covered everything. The end. More

by xxxxx
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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