460 Alabama Used Car Service Centers

We have always received excellent service at Shottenkirk - 200anahalf

We have always received excellent service at Shottenkirk Acura. Every service writer we have interacted with has been polite, courteous and knowledgeable. Service is always quick. Scheduling service has always been easy with the service dept being very accommodating.

Very attentive to details of the car and suggestive - dpresley5538

Very attentive to details of the car and suggestive services that was offered to me

Service was fast-all my questions answered-and everyone - Aoverman

Service was fast-all my questions answered-and everyone was courteous and professional! I will definitely come back to have my air conditioning looked at.

It was a very good service. - jruizcolon

It was a very good service. The best thing was to be able to communicate with the service technician in my primary language which is Spanish.

From purchase to service everyone there has a smile and - Cwdunbar2

From purchase to service everyone there has a smile and kind word. They make you feel at home as if you were a family member. Service advisors are exceptional.

Great service and good customer service . - franklinrm

Great service and good customer service . I am very satisfied with the repairs done to my car .

I appreciate the dealership for given us so much Patience - Morrisdeborah810

I appreciate the dealership for given us so much Patience and concern, we just love our new car and the Service was great.

The new guys did a great job. - curt.garrett1

The new guys did a great job. The gentleman was very attentive. I also wanted to let you know that your previous salesman quoted me $450.00+ tax for floor mats. I went to another Ford dealer and they charged me $214.00. Same exact OEM mats.

The only place I have ever bought a new vehicle. - nonnie1912

The only place I have ever bought a new vehicle. Bought all of my Camaros there in my younger days.

Clean, courteous, efficient,informative. - LSTOUT28

Clean, courteous, efficient,informative. Mobile recall service is a great added service. Service vehicle in your driveway!

I have always loved Mitch Smith Cullman. - kristin.perry92

I have always loved Mitch Smith Cullman. Everyone there is always so nice and helpful.

Quality work and always friendly. - bmundy203

Quality work and always friendly. They take great care of my vehicle. I’d definitely recommend.

Kept me updated on the status throughout. - gl311783

Kept me updated on the status throughout. Friendly service. Issue requiring repair was solved. Excellent service overall, no complaints

Boartavis, was very professional and handled the check-in - lcobb

Boartavis, was very professional and handled the check-in and check out very efficiently. The dealership has a nice customer waiting area

Mitchell CDJR sets the standard for customer service. - cuuda65

Mitchell CDJR sets the standard for customer service. 1100 miles from home, Check Engine light comes on in our 2020 Ram and noticeable engine issues. Contacted Mitchell CDJR, Wesley Roberson, Service Advisor, instructs us to bring it in and they will investigate. This was after another dealership, informed us that they could look at it in a month. After review Wes had to deliver the bad news that there was a catastrophic engine failure. Dave Marshall, Service Manager assured us that they would do everything possible to expedite delivery of parts, and required shop time to get us back on the road. Additionally, he committed to a timeline that would keep us from returning home to the northeast while waiting for repairs. We contacted a national car rental agency and learned they had no cars available. Dave assured us they would help, and connected us with Jessica Mcguffin, Customer Coordinator. She arranged a weekly rental, and drove us to Mitchell Nissan to pick up the car. The rental was a 2024, reasonably priced and very easy on gas. Upon return Dave provided a loaner, while Tech Mike Ray finalized the major repairs. Once complete we were assured that driving the 1100 miles home would be fine. Most of those miles were on interstate, there were, and have been, no issues. I realize that this is a lengthy review, but this team needed to be recognized for their natural customer service and actions.

I am pleased with the attention to detail and - LMCD_98

I am pleased with the attention to detail and friendliness of everyone at the dealership.

Some of the best service I have received in many years of - iainwb

Some of the best service I have received in many years of owning cars. Polite, attentive, and knowledgeable staff at Julio Jones Kia.

We were stranded on our way home to Texas in our 2018 GMC - gibbsm22

We were stranded on our way home to Texas in our 2018 GMC HD 2500 and Gregory Bohlman and the team got us back on the road. Although extremely busy, they worked diligently to get us going again. We appreciate the kindness and professionalism we experienced at this dealership.

Awesome service experience. - rooks19

Awesome service experience. Fast and thorough. I will continue to have my vehicle serviced here for a long time.

Lance is a Great saleman we have purchased 5 trucks from - jswjfrost

Lance is a Great saleman we have purchased 5 trucks from him and alway got 10 service

Patience willing to help explain all points and choices - wpharr697

Patience willing to help explain all points and choices Willing to help you make the best choice

Excellence was received, I received the top-of-the-line - derrick

Excellence was received, I received the top-of-the-line communication and support, I recommend you go see these guys

Took vehicle in for oil change. - nejathome

Took vehicle in for oil change. Service was timely, with vehicle being washed when work was completed.

Just had my first oil change done awesome job thank you - Art.Dias

Just had my first oil change done awesome job thank you so much! 2025 RAM 3500 Diesel

Parts manager has a horrible attitude, very - Janet5009

Parts manager has a horrible attitude, very unprofessional and seems to be a poor choice of representative for the company.

Since Tamaron took over from the last dealer, everything - hwb8447

Since Tamaron took over from the last dealer, everything is so much improved. I deal with Brittany White and it feels like she takes a particular interest in my needs. The dealership is well maintained from the offices, showrooms and the workshop. I always know my car and I will be well taken care of.

They have been professional and helpful not just when we - michaelab

They have been professional and helpful not just when we were looking to buy, but also for questions and assistance after the purchase!

Raquel Edmondson was great and a pleasure to deal with. - STEWART1256

Raquel Edmondson was great and a pleasure to deal with. The other advisor was rude and didn’t pass on any messages to Raquel Thanks Stuart and A Angela Scott

Great service and the work was done timely. - bake-99

Great service and the work was done timely. I will be going back going back for them service my vehicle again.

I truly enjoyed working with the salesman. - angelemartin46

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle.