E-mail price match - jjulian91
I worked with Fritz and Grant to get my deal worked out via email. I had a deal worked out with a previous dealer and when I got the feeling the other dealership was running me down a wild goose chase I went with Elk Grove. They worked with us and we reached a deal via email (because our house is pretty far away) and they got us in and out in less than 2 hours. They were very clear and concise in their communication and provided the needed information to get our vehicle headache free. If we buy another Mazda we will definitely reach out. Free car washes for life is also great!
Best deal on a lease ever!!! - Mike
Can't thank Sammy at Tustin Mazda enough for the incredible lease on a new CX-5!!!
I thought I would be stuck buying a used car but Sammy did backflips to get me the cheapest lease I never thought possible.
Excellent car-buying experience! - Cindy and Andreas
This is our second car purchase from Michael Watkins at John Hine, and I can truly say that Michael makes buying a car fun, easy, and an absolute pleasure. He is honest and straightforward. He is knowledgeable like no other. Michael is the one you want to see when you are looking for a new Mazda. Highly, highly recommended him!
Joe Rosales is the Best! - MSchwien
Joe Rosales, at Huntington Beach Mazda, made the process of buying my teenage daughter's first car painless and easy. He even put a big red bow on the car when we came to pick it up. My daughter was thrilled. I can't say enough good things about Big Joe!
Great Sales Staff - Richard
I had a great experience with Whitney (sales) and Chris (Finance) at Capistrano Mazda. The price of the car was excellent and the process of buying was straight forward and efficient. I would highly recommend this dealership to others.
Best Service I've Ever Had - chicken2hawk
I was shopping around different dealerships and Brian Webb's customer service stood out by far compared to every single dealership I have ever been to. I wanted to buy a car not shop for one, and he understood that. I would definitely recommend Brian Webb to anybody
Top Reviewed Specialists At This Dealership
Sales Consultant (Internet)
Best Experience Buying a Car - tangadik
From beginning to end, Rocco Marcconi took care of it all. Rocco helped me flawlessly! Nothing but Great things to say! If you ever need a car Rocco Marconni is who you need to see. Just Fantastic in every way. From the initial phone call to finalizing the paperwork. Can't Thank him enough! Thank you Rocco!!
Easy, no surprises. - E.d.Hill
We wanted a 2017 CX five, and few dealers were giving discounts on them. We received our best offer from Maita Mazda, and Robert Argente, our salesman, went above and beyond to make it a pleasant experience. We received a fair trade in offer, a nice Smooth transaction. We had a similar experience at Maita Subaru.
Always happy at CJ Wilson Mazda - JULIE.STUART
Everyone has always been very friendly at CJ Wilson Mazda. I haven't had to do anything other than the regular maintenance on my 2015 CX5 but they always get it done in a reasonable time and it usually comes back sparkling clean.
Sophisticated service operation - Noah W Gorin
Needed a new alternator. Service handled it well, from intake to car wash at pick-up. Very pleased with my experience and all the people I dealt with. Pricing was fair, and they worked hard to add value to my service dollar.
Excellent customer service! - Kirsten P
In the month leading up to our visit, I had email conversations with Rocco and Sean at Puente Hills Mazda.
We experienced great service without a lot of push from either as I was very up front about what we wanted and the timeline. We turned in our daughters Mazda 3 lease and leased a CX5 Touring. The normal grind and haggle associated with car dealerships was not as bad as originally anticipated as we had clearly communicated what we wanted. It kept the negotiations and the interactions short and pleasant.
Since Rocco was with a customer when we arrived, we had the pleasure of working with Andrew and Sean. Both extremely nice and knowledgeable.
We have received several follow up calls from the dealership and we can wholeheartedly say that if you want to purchase/lease a Mazda, this is the dealer ship to go to. (Ps we live about 60miles from this dealership but choose to come here because of the professionalism and great customer service we received leading up to us coming in)
Go to Puente Hills Mazda! You will be glad you did!
Great First Time Car Buying Experiance - kevin_118
First time car buyer. Spent close to 3 weeks researching for a CX-3 Grand Touring in AWD, this was the only dealership with a color I liked. I requested a price quote online that morning, received a response from Hussein within the hour. It was relatively quick process, I arrived that 4 in the afternoon and left there with a brand new car at 7.
When I arrived Hussein greeted me and handed me off to Ed for a test drive. Ed was a great guy. I went in with a certain expectation and Ed definitely defied my expectations. He was very straight forward and he even knew a few things about the car that I did not, and I had spent a lot of time researching this car. He just presented the car and showed me what it can do. No fluff, no magic hand waving that this car could fly like a unicorn, just the facts. There was a small hiccup during the financing portion, financing tried to play a few games with the extended warranty coverage and it took a little while to work that out but that was a small blip during an otherwise great experience..... 10/10 would buy again.
Fantastic experience - Kristi Cox
Dallas was extremely friendly, knowledgeable and helpful from the start, to the whole purchase experience. He heard what I was looking for in a vehicle and matched me with the perfect car and something that was in my budget. The entire dealership was friendly and answered all of the questions I had. Last, but not least, Mazda's are excellent cars, and I'm extremely happy with my choice to come in and purchase from this company of cars!
Internet Sales Manager
Buy from kamy.he is the best - Ayesha Khan
We have great experience at Galpin Mazda. .Kamy was our sales person.He is very polite with very good sense of humor.He made the process very easy for us.By the time we were out of finance the car was washed,full tank of gas and ready to go.we will recommend friend and family to him.
Great - Patricia Tariku
Our sales consultant, Erik Ventura, was professional and helpful through the entire process. Rondal Perez, was also great throughout the negotiation process and with the financing. He worked hard to meet our needs and gave us a great deal. Both gentlemen never made us feel rushed even though we kept them past their closing time to complete the deal. I love my Mazda CX-5!
Excellent Work Putnam Mazda! - NJM
My Mazda RX8 (2005 64K miles) was having typical problems for a rotary engine and would probably need a replacement engine..
Several dealers and mechanic's said they had too much work to be interested! or they felt they could not do the job justice.
A rotary specialist (Beckstram Engineering, San Rafael) advised me to contact Putnam based on their reputation and as a dealer they would be able sort out any warrant issues.
I'm glad I took his advice. I had the RX8 towed to Putnam where the performed a thorough diagnostic and sadly advised me that it did indeed need a new engine. Putnam told me the visible, invisible, and advisable work needed at this cars age. They promised to work with Mazda with regard to warranty issues. I told them to proceed but to let me know of unseen issues as they appeared.
We worked together to set a timeline and Putnam was very accommodating.
A week later the Service Advisor Mark D. (excellent follow-up and communication) called me to say the parts had arrived and the engine was out of the car. Mark advised me of what needed replacing and that as the engine was out it would be much less expensive to do them now as a single job than to do them individually.
Meanwhile Michael A. the Service Manager was working as a customer advocate with Mazda who due to Michael's efforts were very accommodating.
The RX8 was ready as promised, washed, new dent free, and looking great.
On the drive to the North Bay, the RX8 felt like a new car, rattle free, no warning lights, and practically silent engine noise, After a careful 1,000 miles of gentle running in I'll see how it performs (Vroom, Vroom).
As no review is perfect. The only problem I have is the headlining on the drivers side got a bit oily presumably with the mechanic starting stopping and revving the engine. Considering the size of the job this is understandable.
So, Thanks very much Putnam Mazda, your work was Professional, Customer Centric, Mechanically Focused, and Reasonably Priced.
I will definitely return for service and maintenance.
Great service. - Bev Hall
All in all it was an easy experience buying a new car from Concord Mazda. There was no high pressure salesmanship, just friendly sales people who answered my questions. Everyone was great.
Excellent service without any pressure - ann
I was treated very well at this dealership. I knew what I was looking for, and the sales associate thoroughly described the features of the car. We took it on a test drive. I decide to but the care, and the transaction was very straightforward. One thing I really appreciated was that she set up the bluetooth radio for me. I would certainly go back to buy a care from this dealership again.
I need more stars! - ALO415
Why are there only five stars?! I need more!
I have to say that this was one of the best car experiences I've had. I went to the dealership looking at the VW SUVs and with the help of James Jamous, I am ready to roll. He was awesome, very knowledgeable, and made sure that I was feeling good about the lease we set up. I would highly recommend this dealership and commend them for making this customer very happy.
Nicholas Fletcher Internet Manager, and AJ in Finance ROCK - L. Peterson
This is how all dealerships should be! If your looking for a Mazda/Hyundai, be sure to go here! I am a frustrated Volkswagen TDI owner, and because Volkswagen is buying my car back I found my self shopping for a vehicle again. After deciding that Mazda was an great choice, I reached out to Nicholas Fletcher 909-528-4284, who in my opinion is "The MAN!" to see. He listened to my issues with Volkswagen, and was very excited to assist me. After choosing my CX-5, Nick took the ball and just SCORED! No games or gimmicks here! From my first contact though the finance process with AJ (professional and spot on) made my experience fun and enjoyable! It was clear that the team at Victorville Mazda truly understand what it takes to provide customer satisfaction. Thank you Nick, and AJ for making the purchase of my Mazda Cx-5 the BEST car buying experience ever!
big disappointment - malibu
after you signed,no one will help you.i have no instruction book ,no floor mats,no second key,no gas.........had question about my plates, nothing
Love the new RAM - Carol Reed
My only complaint is how long the sales process takes once you decide what vehicle you want. I realize that the dealership was busy but you need more help. The sales person Aaron was fast as I had barely set foot on the lot when he appeared. It's the process that followed our selection of the truck we wanted. Clayton was helpful in helping find the truck with the features we wanted. Very nice young men. Stephen the finance officer was also very helpful. It just took a while to get from this is what we want to getting out the door. We didn't mind waiting until the next day to pick up the new truck as we understood you had to trade for it.
We love the new truck. It has all the bells and whistles that our Jeep has and it's beautifully designed.
Excellent Service - CX92016
First time buyer with Bob Baker Mazda (day after Thanksgiving day 2016) ,met with Fred Bandi and what a nice gentlemen he is,always with a smile that is contagious,made it easier for us to pick up the appropriate vehicle for our need.Attentive,no hassle,direct to the point and there we go signing a contract that we can afford. Love our CX9.Thanks.
Good management and Service folks - Vasu N
I bought a car here 6 months ago.
Was generally a good experience.
Recently called the dealership about some recall I heard about, in the news.
I had some problem with the person answering the phone.
I was a little miffed. Registered a complaint with the manager.
They called me back next day. Apparently, they reviewed the tape also.
They went the extra distance to take care of the issue AND bent over backwards to accommodate my servicing needs.
That surprised me because I expected the dealer to shrug their shoulders and say "things happen".
But these guys surprised me very pleasantly.
Got to say, my faith is restored - there are good people and decent dealers!
Go to Jonathan - M.J.M.
Go to Jonathan. He made it happen for us. Got us what we wanted for the price we wanted. He is a good guy! Will definitely recommend him.
Should be One Star - boughtmytruckelsewhere
Walked onto the lot, found the Truck I wanted, Offered Sticker Price.... and was turned down. I didn't even attempt to force the guys to haggle after the Test drive, was thoroughly impressed, and Genuinely wanted the Truck. The reason I'm not giving this dealership a Single star is because of the Salesmen, they truly know how to make you feel welcome and at ease, they deserve 5 stars. The reason for there being no closing of a deal at sticker price: The management. Do yourself a favor and request that the boss come out of his hole of an office to show you around the lot First, that way you don't waste time building unnecessary and Inaccurate rapport with the wrong "Person" selling to you, and also that way you're talking directly to someone that can give you a straightforward and honest answer without having to ask someone else about the plain-as-day sticker asking price.
Incredible customer service! - HappyMazda3owner!
I was so impressed by the impeccable professionalism and knowledge these guys offered. I went in not knowing what I wanted and left so happy with my decision and confident in my choices. Donell mapped out my options and explained everything clearly. Cody was also amazing with talking numbers and options. I am only 1 of 4 friends that have chosen Subaru/Mazda El Centro as their place to buy but I guarantee that number will go up. I am recommending these guys (Donell and Cody) to anyone in the market for a car.
Great - 🙋👍
I was very impressed with Richard my mechanic. He took me on a test drive to actually see if I could feel the pulling to the right. He also explained in detail what he did. I was very impressed with this young man and wished more people treated their customers like this. Also my advisor Ronnie was fantastic. Because of these 2 employees my experience was very good.
Super fast. Great service. - Dragonian94
I am a returning customer, came looking for the sales person from my last visit Shack. He was so straight to it and informative I just had to come back to him again. Sales manager Ben was awesome as will as the Finace guy Kirk. I strongly recommend riverside Mazda for all your car buying needs!
Service and Parts - Steve Schuller
I bought a 2016 MX5 Miata from this dealer. The convertible top failed within days. My car has been into Tracy Mazda's service dept for repair three times and is not repaired. Do I need say any more of their customer service?
Mazda of Elk Grove
John Hine Mazda
Team Superstores- Chevrolet, Cadillac, Mazda, Hyundai
Sales & Leasing Consultant