58 California Subaru Dealers

Recent visit to Hello Subaru Service Department. - John

Recent visit to Hello Subaru Service Department. Helder Santos went the extra mile to place the Customer first' Great job Helder and entire Maintenance Staff. Within the next couple weeks I brought My Daughter to Hello Subaru and working with Dylan in sales. Magaly Rivera played an important role in the deal. Made us all feel welcome and Important. It was a great experience. Hello Subaru we will return and tell others.

Everyone is amazing. - wroed

Everyone is amazing. I feel well taken care, everything is explained. Great job! I will be back.

The staff at Subaru are helpful and fair. - Buddy

The staff at Subaru are helpful and fair. We’ve gone back there many times.

Overall, sales service was good. - EdProvider

Overall, sales service was good. Everyone was courteous, helpful, & thorough. However, when we picked up our '21 Subaru Crosstrek, the interior was not detailed. We bought our son's leased car and had to pick-up the following week so the Service Dept can inspect.

Jonas Patingan was wonderful to deal with. - V.borneng

Jonas Patingan was wonderful to deal with. Very helpful, patient and knowledgeable. We will definitely use him for our future car needs.

Very attentive to my needs and desires. - pjmotor12

Very attentive to my needs and desires. The purchasing process was quick and easy. The sales team went above and beyond to insure that I was completely satisfied with my purchase and options. Their follow-up to confirm with me that everything met my expectations was fantastic. The service department is also very professional and attentive. Their work on my vehicle was completed efficiently and delivered on the time promised.

Very easy purchase experience. - craigwest1

Very easy purchase experience. No pressure no hassle. Friendly , knowledgeable salesman. 4th Subaru in the family.

The entire car buying process was an incredible - Monica N.

The entire car buying process was an incredible experience. Mike T. was knowledgeable, friendly, and helpful with our purchase of the PERFECT vehicle for us. I was so excited to see our Wilderness Outback after waiting for it to arrive and when Mike drove it up front for us to see it before signing I thought to myself that this is the perfect car. Then I got to drive it and it has been amazing. Though there is so much technology to learn regarding the car, I feel so much safer when I am driving this car. The Eyesight and hands-free control features help the driver be more in control of driving situations both in and outside of the car. We took the car off-roading last weekend and it was a thrill to get onto the backroads and see the car handle whatever we came up against. Car got filthy, but the dirt was earned! Lastly, our eldest drove the car and stated after that her next car is going to be a Subaru!

I noticed a great used vehicle at Livermore Subaru - sub4u

I noticed a great used vehicle at Livermore Subaru online, and showed up without an appointment to test drive the vehicle. There I met Michael and Carl, and I could tell this dealership was different than others I'd been to. They were friendly, knowledgeable, and seemed interested in finding the right vehicle for me. Because of this, I returned, looking at another great vehicle, and was setup with Wesley, who was similarly friendly, knowledgeable, and interested in finding me the right vehicle. I had some questions about the (used) vehicle history, and Kevin sat down with me and answered my questions about the vehicle. I could tell he has an in-depth knowledge of their pre-owned vehicles, and vehicles in general, and wanted me to feel good about a potential purchase. I purchased the vehicle, and afterwards, Kevin went out of his way to make sure the vehicle would be safe; including new rear brakes, as well as an additional inspection. Kevin also did everything he said he would do which was outstanding from the customer perspective. Everyone I interacted with at Livermore Subaru added value to the purchase experience; even the General Manager helped make sure the experience was excellent. When my dear friend told me their car was having problems, I told them to go see the folks at Livermore Subaru.

My recent service for my Crosstrek went great. - t.g.

My recent service for my Crosstrek went great. Julio took great care of me and I was in and out in no time!

I am totally satisfied with Premier Subaru and its - catabarini

I am totally satisfied with Premier Subaru and its services. I'm always treated fairly and with utmost respect and the service that they provide is the best bar none.

Reasonable, friendly and efficient experience leasing an - JD23

Reasonable, friendly and efficient experience leasing an Ascent at Kearny Mesa Subaru with Nick. Would recommend their location to anyone buying or leasing a Subaru!

Salesman is very professional and knowledgeable. - billchen826

Salesman is very professional and knowledgeable. Thus is very good and honest dealer ship with patience.

No pressure, knowledgeable, listens to your needs & - PM

No pressure, knowledgeable, listens to your needs & offers vehicle options suitable to those. Xlnt purchase process.

Let me start by saying, the young salesman was very good. - valagooch

Let me start by saying, the young salesman was very good. My issue is with their service department. My first time purchasing a car from a dealership.. I purchased a 2021 Subaru Outback Limited. I have never owned a Subaru. I have also never paid this much for a car. I heard that they are very good cars , safety, mechanically and hold their value. Three hours of having the car, all the internal lights were on! Including Check Engine light! Needless to say I was pretty upset and concerned especially because it was just certified! They took the car for a few days and said it was the Thermal Control Valve. It was bad. I asked if this was something they had just checked 8n order to certify, and the answer was yes! Apparently, it went bad a day or so after certification. I understand these things can happen. The service manager assured me that everything was good now. Then a few days after having it back, we noticed steam and a burning smell coming from under the hood. When we got home we opened the hood to find that the coolant container was bone dry! Nothing, Nada , Zilch! I was so upset that they didn’t bother to check the fluids!? Seriously? They had ample opportunity to return my car to me with this checked! I called the service manager and she tried to explain it away.. that I didn’t understand how cars work and that the reservoir didn’t need anything in it! And then she questioned whether there was anything in it a few times more. She didn’t want to hear it! I am completely dissatisfied with their so called “Service Department “. They were sloppy and completely incompetent! And didn’t want to take any accountability! I am so sorry I purchased from, and will never do it again or recommend anyone I know to them!

Fast and efficient with good communications and accurate - Frank

Fast and efficient with good communications and accurate description of what would happen.... time taken was what was predicted

Friendly and approachable. - Don

Friendly and approachable. Clean and warm welcoming to new customer. Unbiased trustworthy and considerate to get the best amenities of the preferred SUV. Satisfy needs and wants. Fantastic and wonderful Subaru pacific people.🐲🐉🙏👍🏼

If I could, I would give it 0 stars Go somewhere else. - maks.naporowski

If I could, I would give it 0 stars Go somewhere else. Santa Monica Subaru is a rip off. Mediocre service at best. They charged me for things they recommended that did not address anything I asked for. Waited twice as long as they mentioned and I spend almost three times as money as I expected

My wife and I purchased our first-ever Subaru car - Sean S.

My wife and I purchased our first-ever Subaru car yesterday at the Capitol Subaru. The Salesman Omar was excellent helping us to select the 2024 Outback. We first met Omar on Saturday to look at all the Subaru options. Omar was kind, friendly, professional, patient, but also quick to help answer our questions and get a few sets of keys to show us several cars… I think we were there for about 2.5 hours. A few days later we made an appointment to go back on Wednesday morning before my work and meet Omar… then after more talking and test drive in the rain (about another 2 hours), we finally decided to purchase the Autumn Green Outback Premium trim with moonroof. We finished the deal and I drove it from the Capitol Subaru to my work in Santa Clara on the same day. Today I am even more happy with my Outback. It is a great car, and I plan to drive it everyday to work. I would like to thank Omar for a great buying experience on behalf of both me and my wife. Thank you Omar.

Very helpful in giving us a good review of each model of - smithmarylee19

Very helpful in giving us a good review of each model of Subaru and friendly service.

I went to this dealership after they sent me an internet - jimmoriarty

I went to this dealership after they sent me an internet offer on a Subaru Outback Touring XT. I was told the price in the offer was incorrect (lower) by $1,000 as a result of a "mistake". I test drove the vehicle I wanted and made an offer, explaining what I wanted including incentive financing at 2.9% from Subaru Finance that I was already approved for. They offered to sell me the car at a higher price but with financing at 5.9%. I told him the financing was up to Subaru, not him but he insisted it was a dealer decision and they refused to give it to me. I believe it was because they knew it would kill the deal. I left and bought a car from another Subaru dealer. I called the General Manager the next day and left a message that I had had an unsatisfactory experience with the Sales Manager. I felt the Sales Manager refused financing because he knew it would kill the deal.

adding to the negative reviews below, I would agree that - CaliforniaMD

adding to the negative reviews below, I would agree that this is the worse. It is closer to me than where I bought the car in Santa Monica, which has wonderful customer service. ITO Suburu is closer to me than where I bought the car in Santa Monica, which has wonderful customer service. I was scheduled for a recall so I scheduled it here I also needed a new battery, which I was going to buy at the dealership. When I called to ask if they would just install it as a courtesy since the recall was Suburu's doing necessitating a trip and waiting and the battery takes about 5 minutes with a few bolts. The service manager said, "why would want to do that?" in a nasty tone of voice. I said, "because otherwise I will take it back to Santa Monica and they can get the fee for the recall and the sale of the battery." He said, "fine, why don't you do that?" I called Santa Monica and they were very courteous.

I purchased a car from them two years ago, and was very - vwilloh

I purchased a car from them two years ago, and was very happy with the sales staff. I was purchasing another new car for them and had the worst experience ever. Beware. Get everything in writing. Do not believe anything somebody tells you on the phone. They never listened to what I wanted. I think the worst part was that when I went to get the car, it wasn’t the same vehicle that I had originally inquired about and that we were making this deal on. There was many other switch and bait type issues. Just beware

Negligence. - lirogo27

Negligence. Dishonest behavior. Does not stand behind product or support customer they just sell and move on and hope to wear you down. Happy to provide all documentary support of communications with Subaru and proof of what is written in this review. MY experience with Subaru and Subaru Sherman Oaks- Bought NEW 2024 $38,000 Outback Onyx on 9/4/23 at this dealership. Payment was cash and trade in of my 2018 Crosstrek. At 1400 miles (6 weeks after purchase), eyesight safety equipment failed, literally just turned off. The Eyesight system is advertised heavily EVERYWHERE by Subaru. What Subaru does not disclose (actually keeps hush hush) is that the 2023 and 2024 models have a new generation of equipment made by a different manufacturer. The 2023 and 2024 models are subject to Safety system failures. This means all the safety enhancements advertised on Subaru.com and in dealership marketing material - collision braking, lane change warnings et al - are likely to just fail to work when you are driving the car. No recall has been instituted and the dealership does not disclose this when you buy or are looking to buy. I was asked to bring the car back 3 times, the last being the 'full and final' fix declared certain to fix the problem by dealership and Subaru Corporate. Sadly it did not. Dealership and Corporate want to keep repairing. Asked to provide exactly what they plan to do to the car after what was allegedly a full and final fix - results in SILENCE. Asked how many repair attempts they think is fair before I ask them to buy back or replace vehicle under Lemon Law state statutes - THEY ARE SILENT. I ask them to work with me one on one to buy back the car or replace with a NON DEFECTIVE car- as they should in the case of failure at 1400 miles - results in SILENCE. Demand letter went to Subaru Sherman Oaks to ether buy back or replace the defective NEW car - THEY ARE SILENT. Offered 10 videos and screen shots showing the system not working between 12/20/23 3rd repair and today - THEY ARE SILENT. Dealership claims they need car to show the default when it is in their possession to see it - but return the car in less than 24 hours claiming it didn't do it on their test drive so it is cured!. Standup behavior, no? Brand NEW CAR off the lot which is now worthless. $38,000 spent and the dealership buries their head in the sand? Bottom line - Legal action against Subaru and dealer in process under CA Lemon Law. I am very sad to report this experience as there are a few good folks there at the dealership- unfortunately not enough! Very sad day! Please let me know if you need to see any paperwork supporting this review. Happy to provide.

I have sent four emails and have not received any - Hd jeep

I have sent four emails and have not received any response, very poor experience so far

Best experience, Arturo and Isabel are amazing. - Steve1catania

Best experience, Arturo and Isabel are amazing. Called dealer asked if car was in stock they assured me it was they held it for me. When we arrive Isabel set us up with Arturo and tw hrs later we were on our way home. Everyone we encountered did a great job very professional. Thank you all. Highly recommend.

Great response time - Kyle

Reached out to the dealer to inquiry about a New Subaru Impreza. Ended up going with a different car, however this is the only dealer to not continue to bother me about coming in and buying a car after I told them I went in another direction. So I decided to leave them a good review

Prompt response to my call about the car. - nanbrown

Prompt response to my call about the car. Set up appointment to test drive and bought the car that day. Very helpful in the two subsequent visits the following day when I needed to learn about the technology. Altogether a pleasant way to obtain what is turning out to be a great car.