53 Florida Genesis Dealers

Had an EXCEPTIONAL experience from greetings to shopping - Genie

Had an EXCEPTIONAL experience from greetings to shopping with highly professional sales TEAM" without "pressure tactics" to final delivery out the door. For real, I'd recommend visiting Allen Turner dealership for family experience!! AWESOME👌🏽.

Dealership is top notch, customer Service is the reason i - BILLY59

Dealership is top notch, customer Service is the reason i go there! Ryan Hawley is the best salesperson i’ve ever dealt with for buying a car which is my second time wth him

I spoke with Don in Sales today. - Ronalda

I spoke with Don in Sales today. I found him to be very helpful, courteous and professional.

Jackson King was great to work with at this dealership! - rmakvols2

Jackson King was great to work with at this dealership! He followed through with communication, answered all of our questions and was eager to discuss the details of the truck we wanted to purchase. His knowledge and enthusiasm were refreshing! We would definitely purchase from Jackson again.

Service was completed as scheduled. - Jimteve

Service was completed as scheduled. Jorge was very professional in explaining service provided and pick up and delivery was as scheduled.

My husband and I purchased our first BMW from Terik in - Christine

My husband and I purchased our first BMW from Terik in Pompano. He is the brightest, friendliest and most accommodating to us. Thank you for everything ❣️❣️..He is definitely an asset to the company. We also want to thank Karonnie Cooper, Aaron, the tech guy and Willy…and the rest of the staff in Pompano. They were there to help with anything and every thing. Robert and Christine Law

Generally I don’t like going to car dealerships, but the - DEAN45

Generally I don’t like going to car dealerships, but the crew at Westley Chapel Hyundai changed all that, I go there as often as I can to say hello, Lindsay and David are like family! PS …..,, I love my new 2025 Ionic 6…….Game Changer!

Logan was very informative, professional and courteous. - AM

Logan was very informative, professional and courteous. No pushing for services. Great experience. Will continue serving my car

I have been purchasing or leasing vehicles for 35 years - chrisdavis65

I have been purchasing or leasing vehicles for 35 years and will be purchasing from Gettel for the next 35 years! 4 yrs ago I purchased a GV70 from Gettel and had a wonderful experience both from a sales aspect as well as servicing the vehicle for 4 yrs. All of that is what brought me back to purchase a 2025 GV70 a few days ago. I decided to go from my advanced package and bought a 2.5T sports prestige. After driving it 24 hours, I knew I was unhappy. I immediately called Lucio and told him I wanted to return the car for a GV70 2.5T advanced package. He called me back (he was off that day!) That is when even more magic happened. They not only honored their 3 day buyers exchange program, they made sure I got my #1 choice of color even though they didn’t have it in stock. Dean, Raphael and Lucio literally moved heaven and earth to find the exact vehicle I wanted…going all the way to Miami! Even Steven in finance made unwinding and winding of the paperwork, etc a very easy experience. Honestly, if you are looking to purchase or lease a Genesis, make the first best decision for yourself and go to Gettel of SARASOTA…even if you live in Lakewood Ranch…go to Genesis Sarasota. I have had many positive and negative buying experiences at dealerships over the last 35 years, but never have I had one so authentic than at Genesis Sarasota, even after I wanted to exchange the new GV70 for a different package after driving it for a day! The icing on the cake was they never gave up and found the color combination that was my first choice and I wanted 4 years ago, but wasn’t available. Now I can’t wait to have this vehicle serviced at their new location this summer! I can’t thank Dean, Raphael, Lucio and Steven enough!!

Came in for an issue that could have cost a few hundred - joe.blackwell.720

Came in for an issue that could have cost a few hundred dollars - they solved it in short order for zero cost and educated me at the same time. Could not be happier. Moises is an expert service rep with great customer service orientation!

Had a great experience with Ryan and would definitely - chadmorris22ny

Had a great experience with Ryan and would definitely recommend anyone to come here for their service needs

Raena was great to work with. - Bruce

Raena was great to work with. Everything was first class. The Genesis vehicles are beautiful

The car that I traveled for was not as advertised, Shawn - Y.northard1

The car that I traveled for was not as advertised, Shawn , a great salesman , did everything in his power to make me walk away a satisfied new Hyundai customer. Thank you Shawn !

We drove into this dealership out of curiosity. - fayefpatterson

We drove into this dealership out of curiosity. We had never tested the genesis or even looked at it. However, we left with a new GV 80. Leo was amazing from the time we saw his smiling face as we entered the dealership to the big hug I got when we left. Leo is very personable, knowledgeable, and available. If you are looking for a new or used Genesis, look him up. You won’t be sorry.

This is my 3 rd Genesis very happy with service and staff - Docbob6

This is my 3 rd Genesis very happy with service and staff at Gettal . Sevice department also great !

Amazing Staff, Great Customer Service, Quick and Easy - JC

Amazing Staff, Great Customer Service, Quick and Easy Process. If you are interested in buying a Genesis you have to see Jennifer at Universal Genesis

Tate was awesome in helping us purchase from out of town. - Templin2

Tate was awesome in helping us purchase from out of town. You need a trustworthy sales person when you are driving from about 4 hours away. From our conversations on the phone while negotiating the deal to actually getting the car ,Tate was with us every step of the way.

Dear Wallace Genesis Management Team, I am writing to - joel.laverdure

Dear Wallace Genesis Management Team, I am writing to express my sincere appreciation for the exceptional service I received during my recent vehicle purchase at Wallace Genesis in Stuart. From the moment I walked in, I was impressed by the professionalism and attentiveness of your team—particularly my sales consultant, Dev Durham. Dev provided an outstanding experience from start to finish. He was knowledgeable, respectful, and most importantly, focused on understanding and meeting my individual needs. At no point did I feel pressured or rushed; instead, Dev fostered a relaxed and informative environment that made my decision to purchase the Genesis G70 both easy and enjoyable. His calm, client-first approach stood out in the best possible way. It’s rare to find a salesperson who strikes such a perfect balance between professionalism and genuine care for the customer’s experience. Thanks to Dev, I drove away not only with a fantastic vehicle but also with complete confidence in my decision and in your dealership. Please extend my gratitude to Dev Durham and the entire Wallace Genesis team. You’ve earned a loyal customer, and I’ll be happy to recommend your dealership to friends and family. Sincerely Joel ,

The service department is top rate. - JMc

The service department is top rate. They are good at what they do and get it right the first time.

Always very busy but take good care of us. - mark

Always very busy but take good care of us. Great people is what makes the business great

They are in transition, so there are expected growing - Dyltone

They are in transition, so there are expected growing pains. I hope when they build out their flagship space that they iron out the small kinks. For now, they seem to be trying very hard and are doing the best they can with the available resources.

I hate to say it but they have the worst service - brad

I hate to say it but they have the worst service department. If you have a Genesis and need to schedule service for a recall it will never happen. Either you get voice mail or someone who says they will schedule it and call you. They never call you back. I've been trying to get service since March. I've even involved the district service center. The cars may be great but if you ever need service you are screwed.

1 Star Experience – Genesis West Palm Beach - dkennedy12345

1 Star Experience – Genesis West Palm Beach (Lithia-Owned) 🚨 First appointment of the day… car sat for 2½ HOURS untouched. ❌ Left 4 voicemails — not a single one returned. ❌ Service manager Rudy = uncaring + dismissive. ❌ No loaners, no accountability, no communication. This dealership is a pathetic embarrassment to the Genesis brand. Lithia ownership has turned “luxury service” into a complete joke. If you value your time and respect, AVOID THIS PLACE. #Genesis #GenesisUSA #LuxuryFail #CustomerServiceMatters #WestPalmBeach

I have visited this dealer on multiple occasions since I - Dino Torres

I have visited this dealer on multiple occasions since I have always owned a Hyundai and have had curiosity when new models come out. On all my visits, every single salesperson would work against me. Mr. Oscar Torres has been the only salesperson to provided me with a great deal at a price I wanted to pay. Buying a car at the dealer is a terrifying experience for some but it moves effortlessly when you have a salesman like Mr. Torres on your side.

Horrendous experience. - robynschiller

Horrendous experience. A/c broke. They told me 8 WEEKS minimum to fix, no loaner. Brought to different dealership (king genesis in Deerfield). They fixed my a/c in 24 hours! Never ever ever again would I use this dealership and I have bought THREE different cars from them over the past 3 years.

It's too bad there aren't pans as well as stars - for - USmapleleaf

It's too bad there aren't pans as well as stars - for negative ratings because if there were, Rick Case Genesis would get 5 pans. Masters of bait and switch. I had an appointment to see a particular advertised. After several confirmations by text and personal phone calls and 45 miles from my home on I-95, a dreadful ride, 20 minutes after my arrival I was informed the car "was sold yesterday". I had told Justin, the appointment rep the day before that I was prepared to buy the car. He even called me when I was driving there to see if I was on my way. When the salesman took me to talk to the manager to register my discontent, the unsympathetic manager immediately tried to get me into a lease, something that doesn't make sense for me. All they did and wanted to do was to lure me there to make any kind of sale. I don't know if the car was sold the day before, a day earlier than that or if there was ever anything as they advertised. I would have to be extremely desperate to ever go to or talk to anyone at that dealership again. This is the behaviour and treatment that causes people to hate car dealership.

Service dept. - Philip Campos

Service dept. is deplorable , unprofessional and lack communication skills.My car was there for 2 weeks and 1 day when it was only suppose to be there no more than 2 days. They don't offer the GENEAIS EXPERIENCE. They provided a loaner car that eas filthy inside.