“I visited several dealerships, including four different - lauramarrero1985
“I visited several dealerships, including four different Toyota dealerships in the area and Lexus of Wesley Chapel, but the only one that truly made me feel comfortable and confident was Lexus of Tampa Bay. Brandon Hammons was extremely patient, knowledgeable, and professional, even knowing I was taking my time to do research and compare options. Unlike other places, I never felt pressured or overwhelmed with nonstop phone calls.
During the process, I even sent my adult kids to the dealership on my behalf, and Brandon treated them with the same kindness, respect, and professionalism. He answered all of their questions, made them feel welcome, and never made us feel rushed or uncomfortable.
I also want to recognize Mr. Capeten in the finance department. He was very professional, funny, and easygoing, which made the finance part of the process feel much less stressful.
Overall, the entire team from the moment I walked into the lobby to working with the manager created a smooth and stress-free experience. They made me feel respected, in control, and confident in my decision. I truly appreciate the way everything was handled, and I’m grateful for the experience at Lexus of Tampa Bay.”
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