2,947 Florida SRT Service Centers

This review is a follow-up to my first experience with - Bryan

This review is a follow-up to my first experience with the dealer and subsequent review on February 15th. I returned to the dealer shortly after providing some straightforward feedback about my first service experience, and I was pleased with the responses I got. Denis was pleasant and professional when we spoke in person, seeking to understand the problem. The next day, I received a call from Dan, who sought to understand the issue and ensure I received support to correct it. Before my service appointment, I replaced a blown fuse and noticed all the differences in my sound system. I even got more communication from Jeff (my salesman) to see if he could help with the issue. How Wallace Jeep responded to my concern says a lot about the dealer. I hope every interaction moving forward is as positive as this one. My wife and I thoroughly enjoy our new wrangler.

My Sorento is Amazing, the service, the people, the place - Ivonnehoepp

My Sorento is Amazing, the service, the people, the place is very nice and treat me politely

Henrik Andersen was so helpful and understanding of my - Luciano

Henrik Andersen was so helpful and understanding of my problems and time. He quickly got his parts team working on my car and it was done 10x faster then other locations.

The most helpful and friendliest automotive dealership I - John B

The most helpful and friendliest automotive dealership I have ever delt with. I had an emergency while I was passing thru the Gainesville area when the motor blew on my 2020 Frontier. I managed to get the truck to Gainesville Nissan. They evaluated the problem. It was covered under the warrantee, but it could a very long time if the motor had to be replaced. They offered me a rental. They asked if I would like to see a new Frontier, they were not pushy. The salesperson, Rodrigo, answered all my questions and made me excellent deal with me trading in my old Frontier for a 2024 and had Service add any extras I requested. I consider the people I met there as "friends". They went above and beyond. Thank you, Rodrigo and the Gainesville Nissan staff.

I had my maintenance done there and they got me out of - Tesa

I had my maintenance done there and they got me out of there within a hour. Thx Alex

Maria in service was terrific, she took care of my needs - johnc107

Maria in service was terrific, she took care of my needs and went the extra mile

Hasta el momento no he tenido problemas con el Dealer, la - henrry

Hasta el momento no he tenido problemas con el Dealer, la atencion siempre ha sido excelente. y todas mis preguntas han sido respondidas en tiempo. El vendedor Yoanki siempre responde los mensajes y está al pendiente.

James went above and beyond to get my truck fixed quick. - DECK85CHEVY

James went above and beyond to get my truck fixed quick. Helped me out with discount and all. James you are outstanding!

Came in for AC issues and they diagnosed and fixed it the - Chelseaaaa89

Came in for AC issues and they diagnosed and fixed it the same day! very nice staff too

Went in for service and was greeted quickly by Jose. - Luis Vargas

Went in for service and was greeted quickly by Jose. The overall experience was good.

Always gives me great service. - vanna0044

Always gives me great service. Very courteous and listens to what I say. Wait time is usually minimum.

I would like to give a huge thank you to Christina for - jameslove03

I would like to give a huge thank you to Christina for all her hardwork. She went above and beyond for whatever was needed. Thank you for making the process as easy as possible. Highly recommend for any fleet needs, they got you covered.

My last review in this box turns out that I was totally - solidwood281959

My last review in this box turns out that I was totally wrong I talked to a man on the phone he was very nice and I apologize I can't I couldn't be more wrong about what I said earlier

Highly recommend the Service Team at Grieco Ford of - MariaA

Highly recommend the Service Team at Grieco Ford of Delray Beach! We've taken our Ford Escape there for the last three service appointments and have had smooth and speedy experiences, many thanks to Darlene Wehe our Service Advisor! :)

Contacted Naples Nissan for some trouble codes on my - 69Eliminator

Contacted Naples Nissan for some trouble codes on my son's 2013 Nissan Altima. Spoke with Chris the service writer. Brought the car in for diagnosis of trans issue and trouble codes. Chris was kind enough to offer me a shuttle ride home while car was being worked on. Picked the car up by end of day and everything is working as it should. Very happy with Naples Nissan and Chris in service. The tech even took time to go o er the issues with me. Great Job!

Jesse S is an outstanding service rider/manager. - brn2fly1

Jesse S is an outstanding service rider/manager. Have dealt with him for more than a decade. Finest service rider I’ve dealt with in 30 years.

Muy feliz con el servicio ofrecido rápido y eficiente en - gilbe22

Muy feliz con el servicio ofrecido rápido y eficiente en mi cambio aceite Gracias reed nissan de Orlando west colonial

Zyra was very helpful with our bmw that had a lot of - Wiley

Zyra was very helpful with our bmw that had a lot of maintenance that had to be done and was done very well. Then they detected a wheel sensor that wasn’t really defective before, and she had it fixed gratis. Excellent dealership. Highly recommend

Mr Casey service advisor in the service department had - belosolox31

Mr Casey service advisor in the service department had solved complex logistical situation I had with the maintenance of my vehicle. Mr. Casey Unwavering support and customer service had left a great impression on my family. He is shown that he can handle unlimited situation under distress. Encapsulating the whole fiasco, his actions has demonstrated that he can handle and manage stress while enhancing customer service. He is a great asset to your operation. Excellent candidate to be considered as a manager. That is my observation as a retired Officer in the Army. Kudos

At Jon Hall used cars, I have made a new friend in Joseph - sborger58

At Jon Hall used cars, I have made a new friend in Joseph Abusad... The kind of friend I stop in now and then to just say hi... I've also made a good friend in the service department with Joyce Goytil... Be seeing you soon Joyce for my next oil change... I purchase a used Nissan Rogue from Joseph... Though this is not a Chevy product, your business has taken care of me just the same...

William was great with his service, it was quick and easy - kikitheman123

William was great with his service, it was quick and easy to get it done and took less than an hour to have my vehicle back. I am very pleased with their service.

Ray Bowen was professional and able to satisfy my wanting - w3cas

Ray Bowen was professional and able to satisfy my wanting to sell my car.Since I don’t drive more than 1000 miles a year having one car is sufficient

I talked to Troy Jackson to schedule a service - alaumack

I talked to Troy Jackson to schedule a service appointment, and I have a difficult situation because I work full time and will be traveling soon, and Troy did an outstanding job working out a day and time to take my in for repairs. He was very patient and understanding about the limited availability I had to get my car worked on. His professionalism and care was refreshing and extremely helpful when I thought it would be stressful.

Recently experienced a very difficult situation out of - A Miera

Recently experienced a very difficult situation out of town related to a tire blowout. They went beyond the call of duty and helped us resolve our issue with professionalism and "true" care.

💯💢Customer Service amazing, take times and answer all - C.R.

💯💢Customer Service amazing, take times and answer all my question.Mr Sais the most humble professional and respectful will try his best for a client to have their car back, with a grest srnsive humor i recommended this place to every one who need service, great communication and respect keep their words, and i thank you to every one there who try so hard and return my SUV back to me safe. Congratulations to all the staffs.🥰 💯💢

Cierra Jones is an excellent order writer. - wsb1

Cierra Jones is an excellent order writer. She assisted me with my Silverado and did an excellent job. I am happy to have her take care of my vehicles. Scott Bennett

I had the most pleasant experience not once, but twice - Lilbitrn

I had the most pleasant experience not once, but twice with this dealership. I helped a friend buy a car and they faciltated that loan protecting me all along. I then had to take the car away from this person 9 mo later, and brought it back to the same dealership and they facilitated a trade with my brother and myself with an even swap. I was so appreciative of Alex in Financing, Tom in used cars and most of all Regina Nicotra as my sales lady involved in both transactions. I want to do a shout out to Adam in Service he was AWESOME helping me out with the return of the car. Thank ya'll so much and hope to do business again... Thank you all for restoring my faith in car dealerships that are honest and trust worthy. I have bought 11+ vehicles over the years at various dealerships and have never been treated with so much respect and courtesy from a dealership. Usually they see a single woman come in and either do 1) ignore me until I go up to someone and say can you help me or 2) think I don't know anything about cars and try to up the price on me with various add ons or fees or whatever else they can think of.. Tis dealership does not. They did not know I could write a check for whatever car I wanted, and was treated as if I could from the get go.